General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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  1. Give course leaders the ability to change pre-req badges GH1125

    Give course admins or course leaders the ability to change the course pre-reqs after the course is listed

    3 votes

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    1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  2. Change Membership to My Membership in My profile GH901

    Some of my volunteers and parents are having trouble changing their membership level on their own because they keep trying to find the "Change my Membership Level" button under the Membership dropdown menu at the top of the page, not the Membership link on the sidebar. It's a small change, but I think if we change the blue sidebar name to "My Membership" people will find this option more easily. - Sarah

    1 vote

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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. When you mouse over a course-related activity have it show leader/summary SD412

    When I mouse over a course activity, display a "tool-tip/infotip/hint" containing the leaders name or the activity summary next to the cursor.

    2 votes

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    2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We added more information about lectures and field trip activities to the Course Requirements tab of the Course Details page. Information included title, activity dates, registration open/close dates, availability, and leader.

  4. Donate via a foundation online

    Donors whose funds come from a foundation cannot donate online with the current system, they have to mail a check via their foundation. One new donor requested that The Mountaineers look into a way to contribute foundation funds online.

    1 vote

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    Low Priority  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  5. Show waitlist participants to other registered participants

    I would like to see who is on waitlist for an activity I am registered for.

    5 votes

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    Medium Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  6. Auto Save functionality needed for filling out online forms like Routes/places

    Can we create an auto-save for some of the online forms so users can save their work on route-place and activity creation forms and come back to it later if they haven't filled all the required fields?

    2 votes

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    2 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    All required fields expect for the title and summary have default values so leaders only have to fill in a couple fields before saving.

    Pro ti! If you save your route/place and you navigate away from the page you can find what you created by searching using the magnify glass search field in the top right hand corner

  7. Have the route/place default view as if the "map" tab had been clicked

    When pulling up a route/place, there isn't much showing until you click on the "map" blue tab. Why not have that as default?

    1 vote

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We set this so the default tab for leaders is “Activities” and for everyone else it it “Map.”

  8. Add an extra "are you sure you want to cancel" message for course cancellations

    Add an additional dialogue box when you cancel from course that says "Are you sure you want to cancel" to avoid accidental cancellations.

    3 votes

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    2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    This has been completed. There is now a cancel link that does not look like a Submit style button from the Manage Registration window AND when you click that link you get an additional dialog box asking “Are you sure you want to cancel?”

  9. Make land manager title a type-ahead field

    Make the Land Manager field a type ahead field in Routes/places so the proper information can be entered the first time during creation.

    1 vote

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We improved all of type ahead field, so they are working much better now.

    You can also add to type ahead field by typing the entire name of the new item and clicking on it.

  10. Add AIARE Level 2 badge

    Add an AIARE Level 2 badge for instructors who have higher level avalanche training.

    3 votes

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    Completed  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  11. Make Events easier to find

    Events should be listed next to LEARN EXPLORE AND CONSERVE on the main homepage.

    1 vote

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    4 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Member Services responded

    Events can be found in the header on every single page of the website. The upcoming events are featured in a calendar box in the middle left of the homepage as well. We are working on improved functionality for events, including the ability to RSVP and see the events your are registered for, however we do not plan to add an additional menu item to the main navigation for events.

  12. Branches and Committees self-maintain content on their pages

    Allow Branches and Committees to self-maintain their pages. Committees can now maintain a brief description, but it is limited to text and cannot contain any formatting, images, links, or other useful stuff. There is currently a fairly long description for each Branch, but it is too static and, as far as I can tell, maintained by the PC. With more control of Branch page(s) on the club website, the need for Branches to have the separate websites is minimized.

    25 votes

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    8 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Committee pages have a new look! Go check them out and start adding content to the rich text description and summary. You can also create a folder and then create a whole new webpage with extra content that you can link to . Check out Tacoma Sea Kayaking, Olympia Hiking, Everett Scrambling, Seattle climbing as examples where some content has been added. Committee admins should be able to edit and committee members can now delete and archive content. Check out the Tech 2.3 Blog on the homepage for more web updates. Contact member services for additional questions about updating your committee pages. Additionally there are new links on the Getting Started pages which link back to branch communities and from the Learn menu to divert people to get plugged into their branches.

  13. Improve trip reports SD22

    Improve trip reports by allowing date of trip and more photos, rich text, potential for an additional field.

    Also want leaders to be able to submit trip reports that are linked to the activity as an official write up but also allow members to write trip reports.

    5 votes

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    9 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed May 2016.

    See new tech blog for details, choose View Trip Reports from the Explore menu to search them, or choose a route/place or activity where you were a participant to add one. Note that you can edit any that you have already submitted to take advantage of the new features.

  14. MailTo button on Rosters and other web email improvements GH1123

    The email button on the roster page is pretty much useless because of the crippled form based email that is built in. Add another button with a MailTo link behind it that feeds the default email client with the list of selected email address in the header.

    That's basically the same functionality we had under IMIS--it was robust, immensely useful, and the necessary programming is trivial.

    25 votes

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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We added a MailTo box that allows copy-and-paste of email addresses to a personal email client and up to threes attachment for web-sent email.

  15. Allow us to list multiple routes-places for different activity types or difficulty levels to the same locale

    We've been told that we have to use a generic route-place for an activity going to a particular locale even if that generic route-place is a poor fit to what we plan to do and may turn off potential participants. For example, a route-place may be listed as a scramble or climb and I want to list a hike or backpack there - it will show up in the activity search as a scramble and hikers won't want to do it. Or sometimes a route-place is listed as a hike and I want to do it as a backpack but…

    12 votes

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    6 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    When creating new Routes/Places leaders now have the option of having multiple activities tagged as suitable activities for that Route. For example Marmot Pass can be listed as a Hike and a backpack and Table Mountain (baker) can be listed so it shows up in Skiing and in Snowshoeing.

    Additionally when a leader lists an activity for that route/place the activity will default to the mileage and elevation gain and route difficulty but leaders have the ability to change that mileage and elevation gain and difficulty to more accurately describe their specific trip.

    When searching for activities via the Find Activities under EXPLORE, the summary statement now shows to set one’s trip apart from other trips. The leader’s chosen difficulty also shows.

  16. Events calendar: Display pending events to admins

    calendar: Allow admins to see events that are pending. State seems to only show published events. It is very difficult to find an event once it has been submitted for review.

    1 vote

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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Feedback items should have id numbers

    When a feedback item or idea has been submitted display its id number for reference

    1 vote

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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    I just did some investigating and it doesn’t look like there is a way to see those for easy reference but they are listed in the url if you click on the item. ie this idea is in the forum 273688 and has a unique reference number 6803077

  18. Registration Date/Time for Cancelled Students should change GH1755

    When someone drops from a course, update the registration date to reflect the date of cancellation. Currently the original registration date remains in that field. This makes is hard to track when individuals drop from the course.

    3 votes

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    6 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    This is very difficult to add to our website, so we now send this information to our or CRM, so that we can help as needed with refund processing and informing you of cancellation status. Please contact our Member Services Team at info@mountaineers.org, if you need any help with this.

  19. Access to Badge Rosters

    Provide access to badge rosters with means for admins to maintain them and correct inaccuracies. I know of no defensible reason to hide this information, especially from committees that need it to do their jobs.

    8 votes

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    Declined  ·  11 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  20. Capability to add text to an Activity title

    Allow the capability to add text to an activity title or add another field
    that is displayed in the Activity listing. An example is a sea kayak trip that is at night. It would be nice in the Activity listing for the activity to display "Sea Kayak - Sequim Bay - Night Paddle".

    5 votes

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    The first line of the activity summary is now being added to the listing in the Find Activities search so it will say Sea Kayak- Sequim Bay and then directly underneath it will be “Night paddle to observe full moon…”

    This allows our leaders to accurately describe their activity and put in a little special “marketing” to show that their paddle (or hike or backpack) isn’t just any old paddle around Sequim etc.

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