In Stewardship Half Day template document the need for manual follow-up
After completing two "Stewardship Half Day" activities the participant is expected to send an email to email@example.com requesting their Stewardship badge. This fact was documented in a one-time email sent to activity chairs and some activity leaders when the new template was launched in November, 2020 (see attached pdf) but does not appear to be documented anywhere else. Moreover, people who post Stewardship Half Day activities are expected to include the need for manual follow-up in their activity descriptions, but that also appears to have been mentioned only in the one-time November email. As a result, Stewardship Half Day activities are being posted without the documentation, which leads to confusion and questions on the part of activity participants who have completed two half-day activities but have not received a Stewardship badge -- they do not know they need to ask for it manually because that is not documented anywhere.
The natural place to document the need for manual follow-up would be in the summary field of Stewardship Half Day template itself:
For Course activity templates the "Description" field of the template gets copied into every activity created with that template. If the same is true of non-course activity templates, then perhaps the text that was recommented in the November email could be included in the Description field of the activity template so that it is automatically copied into every Stewardship Half Day activity:
"As a half-day activity, participants who complete this activity are not eligible to receive the Stewardship Credit badge. If you have completed multiple half-day stewardship activities within the past year and you need this badge for course credit, please email firstname.lastname@example.org with the dates of your participation and our Member Services team will award you the badge."
Alternatively, this text could be included somewhere else in the description field of the template so that there is at least a possibility that leaders will see it when creating new activities.
The ability to bulk assign volunteer hours to participants to on an activity is complete (see https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41870725-assign-the-stewardship-credit-badge-based-on-stewa).
We'll review awarding the Stewardship badge based on stewardship volunteers hours this fall to give leaders time to adopt adding stewardship hours for all participants. When we do, we'll update all of the how-to and field help needed.