General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
498 results found
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Add Urban Walks to Volunteer Profile
Posting for Liz McNett Crowl: Add "Urban Walks" as an option to list of "Leading/Instructing" under "Volunteer Interests" in My Volunteer Profile.
6 votesHello All-
Urban walks has been added within the Volunteer Interest drop down! Appreciate your patience as we navigated how to update this list.
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Expand options for age-based audiences
When posting an activity, a key field is the " Activity Audiences & Affinity Groups" field. It defaults to "Adults" though it can be set to any number of affinity groups or audiences. Two of the audiences are age-based: 20-30 somethings and Retired Rovers (55+). This idea is based on those age-based audiences.
Age-based audiences are unique in that the shared identity is that we're obviously around the same age but a side-effect is that we may also be experiencing the same parts of life around the same time. This can create a shared connection that may not otherwise be…
12 votesThis idea is completed! We have added additional age groups so leaders now have the follow age-focused audience options:
- 20-30 Somethings
- 30-40 Somethings
- 40-50 Somethings
- Age 55+
If anyone has a specific age-range they were looking for that is not included above, please reach out to devinl@mountaineers.org.
Big thanks to Josh Stein for helping our team with communications around this update by writing an incredible blog about the benefits of age-based activities! Find the blog here.
For more information about Affinity Groups, please check-out this resource.
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Add a button to return to Activity page after requesting Leader Permission
Currently, there is no simple return to the activity's registration page after requesting Leader permission. You have to go back through the Find Activities menu. A simple button to Return to Activity would simplify this process.
1 voteThis has been completed! See attachment for the new button that has been added.
Thank you for submitting this idea! If you have another one, we encourage you to share it.
In the meantime, we recommend you check out our technology changelog blog as we have recently made quite a few new updates to our website.
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Develop Location Filters for Event Calendar
This feedback pertains to the functionality of the event calendars that manage physical space allocations at our program centers.
One of the current challenges is the difficulty in quickly assessing space availability. The process of manually reviewing each event on the calendar to identify when a particular room is free is inefficient and tedious.
To address this, I would like to propose the implementation of a filtering feature. This would allow users to select one or more specific spaces and view only the events scheduled within them. By isolating the schedules for particular rooms, we could instantly see when they…
5 votesThis has been completed! Seattle Program Center and Tacoma Program Center calendars to book space now have a filter that will update the calendar results based on the rooms selected.
Thank you for submitting this idea! If you have another one, we encourage you to share it. In the meantime, we recommend you check out our technology changelog blog as we have recently made quite a few new updates to our website.
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Create "add to calendar" link in registration confirmation email
A link for iCal or google calendar so that when registrants get a confirmation email they can immediately put it on their personal calendar. Primarily thinking about events, but would be great for trips too!
32 votesThis is being marked as complete now given we have added the iCal and Google calendar links to email confirmations for events and activities!
Thank you for submitting this idea! If you have another one, we encourage you to share it.
In the meantime, we recommend you check out our technology changelog blog as we have recently made quite a few new updates to our website.
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Align Badge Graphics
As a UX design choice the badges currently sit above the bottom-aligned text of the badge description on User Profiles. This results in a disjointed misalignment of the badge graphic, which is very noticeable when there are more than a few grouped together, and appears distracting and unprofessional.
Option 1: align them by the top of the graphic border, as the size is standardized. This benefits readability by coincidentally aligning the top of the title text as well.
Option 2: place the aligned text at the top of the badge instead and keep the current alignment with text.
Option 2…
7 votesThis idea is complete! The badges are now aligned starting at the top within a person's profile.
To stay up to date on any website changes, feel free to visit https://www.mountaineers.org/blog/technology-changelog.
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Viewing profiles from roster on mobile
When clicking through a roster (roster section on the activity, not back-end roster manager) on mobile (android, Firefox or chrome browser), the profile display cuts off half of the profile, including the x button. I need to turn off rotation lock and rotate my display to close out (or hit "back" which takes me to the page I was on before the activity page).
3 votesThis has been completed! We have fixed the styling on mobile devices so that it will always display the "x" in the corner so mobile users are able to close any pop-ups that occur.
To see what other updates we have done recently, check out our Technology Changelog.
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Include Badges in the Committee Roster Downloads
Please include awarded badges in committee roster downloads as well. Currently, they are only visible when viewing the committee roster. Adding them to the download would prevent committees (like the Climbing Committee with its many leader badges) from having to duplicate this information in the notes section, resulting in a cleaner look and less manual work.
2 votesThis update is now live in production! Committee Roster Downloads will now include a column that contains a list of all badges that member has.
Keep up to date with web changes by checking out our technology changelog!
We have expanded our staff and volunteer development capacity and encourage our members and volunteers to continue to provide ideas. It is ideas like this one that help us improve the site for all!
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Streamline New Field Trip Alerts with Automatic Emails for Youth Club Courses
Youth Clubs staff would greatly benefit from removing a step in the field trip posting process (sending out multiple email blasts to a course roster). It would make life easier if the website sent an auto-email every time a new trip was posted within a course!
3 votesThis idea has been completed for youth courses! Youth participants will now be notified when a new trip has been added to their course.
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Move Link to Request Leadership Permission Above Checkbox
When an activity has Leadership Permission Required, the link to the application is at the end of the checkbox. The ask is to move this link to above the checkbox (or at least the first think in the statement) to make it clearer to students where the application link is.
Submitted by KD.
3 votesThis idea has been completed! We made changes to our Leadership Permission portlet that moves the permission form above the checkbox along with other updates such as adding resources and making the requirements to register clearer. See more tech updates on our Tech Changelog!
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Add selections to class/trip/event feedback online form
The first two selections of the survey feedback from need another selection. The first is for the class/event and the first choice is "Excellent" and the second choice is "Just fine". i believe there should be something between those, like "Good/Very good". There are many times when neither the excellent or just fine is the correct answer and since you cant submit the form without checking one, this is problematic. The second area of selection has the same choices but is for the instructor and again, i think the two first present choices are not adequate.
2 votesThis idea has been completed! The feedback forms now follow industry standard question formatting and selection options.
Keep up to date with tech changes here! https://www.mountaineers.org/blog/technology-changelog
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Call-out when a Course Roster change was after registration in notifications
Currently, the course registration open and close dates are only stored on the website and not in Salesforce. This means we are unable to use this information to inform leaders/coleaders when an activity roster change happened AFTER registration closes.
If we stored this in Salesforce, we would be able to change the email notification to make this clearer to leaders.
5 votesThis has been completed! The email alerts that go to course leaders will now call out when the roster change was after registration has closed for the course.
To keep up to date on other technology updates, check out our Technology Changelog!
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Filter activities based on single vs. multiple day activities (camping, overnights, etc.)
Today, users have the ability to search courses, seminars, and clinics based on if they are a single day or multiple day experience. The ask is to have a similar filter for activities.
- Submitted for KD
1 voteThis filter is now present on "Find Activities" and all other volunteer activity search pages. It is shown underneath Start/End dates similar to "Find Courses". Find Courses has also been expanded to filter more than just courses, including seminars and clinics.
To see all our tech updates, check out our Technology Changelog!
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Add an additional search button to Routes & Places webpage
I am impressed by the many improvements have been made to the Routes & Places webpage over the years!
I am with the Seattle Backpacking Committee, and I am trying to add locations to the database. The first step is to see what locations are already in the database, and this has led me to have some experience with this webpage.
One of the locations I am interested in is Klapatche Park at Mt. Rainier National Park. There is a backpacking location of "Emerald Ridge, Klapatche Park & Gobbler's Knob" in the database, and you can find it if pretty…
1 vote -
Improve Event Registration process for non-members
The issue: We currently do not have a way for non-members to register/RSVP for Ms events that are open to the public. Our process requires guests to create a guest account before they can register for an open event, which can be a barrier or deterrent. On the back-end, this process makes managing an event roster nearly impossible as the "Add People to Event Roster" requires a member name to be added first. If there is no Current Path with the guest's name, you can't proceed.
6 votesHello All -
I am marking this idea as complete as we recently made a fix to how event RSVPs are stored in Salesforce which should help alleviate some of the previous issues/concerns. We have seen this successfully done with Bike & Brew and Walking the Wild events led by Volunteers. The fix still does require manual workarounds for some smaller staff use cases. Below is a summary of options moving forward:
- Create a Public Event w/ Free Ticket Option
- If an event has a paid ticket option (does not need to be the only option) then people can register without signing up. The new add here is that the record will go to Salesforce even without a contact. This is used to sent a registration confirmation and can be edited to assign a contact if there is one in Salesforce by staff if staff led event.
- With this option, staff…
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let's consider removing Yodelin as a recommended ski tour
hi! This information is 5-10+ years outdated, and I feel it's misleading to many people who are getting in to ski touring or might be unfamiliar with the terrain here since it's the 2nd google search result that comes up when you google 'yodelin'. The area is largely unsuitable for skiing, as it's completely overgrown with slide alder.
from mountaineers: "An excellent area for beginner backcountry skiers or experienced skiers trying to stay out of avalanche terrain on high risk days."
I would recommend removing this statement and/or updating it to reflect the reality, which is that this is best…
1 voteHello Anna -
We have taken this feedback back the to Backcountry Ski committee who are the main users of this route/place. In order for them to continue to use the route for their trips, it must remain categorized as-is, but language will be added to the route calling out that it is better as a late-season location.
Thank you for providing your input to make our route/places up to date!
Devin Lampe
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Only Allow Stewardship Committees to Post Stewardship Trips
Currently any committee leader can post a stewardship trip. Now that we have new stewardship standards that states stewardship trips must be posted by committees that are chartered to sponsor stewardship, can we update the website so that only leaders on stewardship committees can post stewardship trips.
At this time, any leader of any committee can post any type of trip but we see more instances of non-Stewardship chartered committee leaders, posting stewardship trips that do not align with stewardship standards.
3 votesThis idea has been completed! As mentioned previously, we have 1) educated leaders that Stewardship trips should be done only by Stewardship committees, 2) prevent future trips by finding and notifying past leaders who did not follow this guidance and 3) set up automated alerts and emails for when these situations occur to immediately address and take down the activity. Alerts/emails go to both Devin/Michelle and also the primary leader of the activity. With these changes, we should be able to monitor and address these cases with ease.
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Activity Reminder Email
The idea suggested was to create an automated email reminder that would remind the participant of the activity 5 days before it closes - calling out that if they are unable to attend to cancel and why. This will hopefully prompt those who need to cancel to do so in advance and ensure others can register in their place.
1 voteThis has been completed!
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Send a reminder before an activity closes reminding people to cancel in advance
An email reminder should be sent out 5 days before registration closes to help prompt people to cancel in advance if they need to cancel which will give leaders time to prepare and others time to sign up.
1 vote -
Generate iCal calendar for any course activities, regardless of participation status
I often have to manually transcribe the multiple events from a course into my personal google calendar. This is error prone and time consuming, and I bet most people do this.
It would be awesome if the "course requirements" section of a course page that shows all the events would also contain a link to the iCal of that course so I can add all the events to my personal google calendar with a single click.
This would be useful to do with any course, not just the ones I am signed up with:
- for the courses I want…17 votesThis is being marked as complete now given we have added the iCal and Google calendar links to email confirmations for events and activities!
Thank you for submitting this idea! If you have another one, we encourage you to share it.
In the meantime, we recommend you check out our technology changelog blog as we have recently made quite a few new updates to our website.
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