General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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443 results found
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Add Email Alerts & Notifications Preferences to My Profile SD508/599/600/601
This could be allowing people to request an email notification for an activity or course when it becomes available. It could include notifications to committee chairs when leaders list activities sponsored by that committee. Please describe below what you'd specifically like to see as far as email notifications go that would help you sign up for the activities you want or help you manage your committee etc.
April Leader Survey showed interest in:
Ability to receive a calendar reminder when registration is opening for an activity
Ability to receive a reminder notification about your trip this weekend
50 votesCompleted Jun 2019.
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My Activities...More speed, please GH3433
It is taking such a long time now to post and edit activities, load pages, etc. I spend a lot of time waiting after pushing "Save" and "Edit" buttons. Sometimes, the system times out. Other times, it's not clear if pushing the Save and Edit buttons even worked. It is 10-15 seconds here and there, but it adds up when one is doing a lot of editing, posting, roster clean up, etc. Thank you.
35 votesWe just made several changes aimed at improving website speed, particularly for loading the My Activities pages and searches like Find Activities.
For the My Activities, the page header and current/future activities should now load immediately (worst case in a few seconds). “Loading” is displayed while the past activities are being compiled. How long it takes to display them depends on how many there are, but load times should be much faster now.
To view your My Activities page, you might also need to refresh that page. With all the improvements, it’s probably also a good idea to clear your browser’s cache and then reload your My Activities page.
Please add a comment here if you’re having any issues or if the response time is still very slow. And please include the details: (1) a link to the page and (2a) how long it took to load that page (use…
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Add Title Choices to Routes & Places for Use with Activities GH1476
To make it easier to better title activities where the route place has broadly varying options and alternatives, provide a list of alternate location names that may be used.
Specifically, when scheduling an activity allow the leader to choose an alternate title from an "Alternate Route/Place Title" list that is populated from a route/place "Route/Place Titles for Activity Titles" list.
Here's an example:
For a scramble of "Silver, Tinkham & Abiel Peaks," https://www.mountaineers.org/explore/routes-places/silver-tinkham-abiel-peaks, the activity title currently is and by default after implementing this idea would be:
Alpine Scramble - Silver, Tinkham & Abiel Peaks
Alternate activity titles with…
32 votesWe now have the ability to have alternate titles for routes/places that have a couple different destinations but all use the same access and thus we wouldn’t want two different Mountaineers groups there on the same day.
An example is Snow & Gem Lakes. This trip can now simply be titled Gem Lake or Snow & Gem Lakes. Or if you are only climbing Tinkham and Silver Peaks you can now pick just those two peaks even though the listing has Silver, Abiel & Tinkham Peaks.
The ability to switch to an alternate title is in the Route/Place tab when you are in the activity edit form while scheduling or editing an activity. It’s the same place you’d edit the date or choose a new route/place for the activity.
Please note that this alternate title is not supposed to replace the summary. For example the title is not Gem Lake…
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Make Peak Pins and other awards more public and interactive on the website
Make Peak Pin and Paddle pins public on the website so members can see all of the neat awards their fellow members have completed and/or are working on. Plus we need to have good descriptions of the requirements for each of the awards.
27 votesWe just completed editing and publishing the award badges that existed on our old website. They are at Membership > Badges, https://www.mountaineers.org/membership/badges/award-peak-pin-badges.
There are two for which we need badge images. We should have those by the end of March.
We’ll next work on adding badges; including content, images and roster; for our organization and branch service awards. We do not yet have this scheduled.
Please take a look and let us know if you have any questions or find anything that needs corrected.
Thanks to all you helped us get these done!
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Printer-friendly Roster Page with Contact Info for Leaders SD319
In preparing for an activity, leaders often want to bring a long a printout of their activity roster, including participant names, mobile phone, email, and emergency contact info. Currently we have to export this info to excel and spend time removing unnecessary columns and rows and doing a lot of formatting to produce this. Offer a printer-friendly page that formats this info (and leaves out the unnecessary info like cancelled registrations, etc.).
25 votesLive but need to add email address column and better phone number formatting. We’ll have that done soon.
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Branches and Committees self-maintain content on their pages
Allow Branches and Committees to self-maintain their pages. Committees can now maintain a brief description, but it is limited to text and cannot contain any formatting, images, links, or other useful stuff. There is currently a fairly long description for each Branch, but it is too static and, as far as I can tell, maintained by the PC. With more control of Branch page(s) on the club website, the need for Branches to have the separate websites is minimized.
25 votesCommittee pages have a new look! Go check them out and start adding content to the rich text description and summary. You can also create a folder and then create a whole new webpage with extra content that you can link to . Check out Tacoma Sea Kayaking, Olympia Hiking, Everett Scrambling, Seattle climbing as examples where some content has been added. Committee admins should be able to edit and committee members can now delete and archive content. Check out the Tech 2.3 Blog on the homepage for more web updates. Contact member services for additional questions about updating your committee pages. Additionally there are new links on the Getting Started pages which link back to branch communities and from the Learn menu to divert people to get plugged into their branches.
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MailTo button on Rosters and other web email improvements GH1123
The email button on the roster page is pretty much useless because of the crippled form based email that is built in. Add another button with a MailTo link behind it that feeds the default email client with the list of selected email address in the header.
That's basically the same functionality we had under IMIS--it was robust, immensely useful, and the necessary programming is trivial.
24 votesWe added a MailTo box that allows copy-and-paste of email addresses to a personal email client and up to threes attachment for web-sent email.
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Add Filters, Instructor Opt In/Out, and Badges to Committee Rosters
(1) Add filters to top of the page--admins, committee members, position, leaders, instructors, badges and lookup by name.
(2) Add an instructor opt in/out checkbox (see http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/34126369-volunteer-instructor-recruitment-request-opt-in).
(3) Add four badge columns to the download so you can see course badges, skill badges, leader badges and instructor badges. And maybe a fifth column that shows all other badges.
Notes/observations:
Within Committee rosters, currently you can "Sort" members by group, but not "Filter" them. The "Sort" tool is not very helpful, as many members have multiple roles (Leader, Instructor, Committee member, etc). When I click on "Groups" to sort my…
22 votesAs part of our recent upgrade, 4.5, we added the ability to sort rosters, added additional roster columns, and have the ability to download rosters. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more
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Website Performance Improvements
In recent months it's been reported that at times, our website is slow to respond and also times out with a 503 or 502 error message.
21 votesThe huge majority of these performance issues were resolved as part of our website 4.4 launch in April 2023. https://www.mountaineers.org/blog/tech-update-4-4-website-performance-improvements
We still have one final internal step to upgrade to a Compute Savings Plan for our servers on AWS, but that's an internal cost-savings measure for us, and should not meaningfully impact the performance issues, so we're marking this as complete.
Thank you for your patience and feedback as we worked through this process.
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Make separate feedback form for instructors at field trips GH1865
Feedback form is identical for both participants and instructors at a field trip - the questions should be tailored differently.
19 votesWe had a separate instructor feedback form for course listings only and now we have a separate form for instructors at field trips rather than the same form as participants.
We are now gathering info about whether leaders felt prepared for their role in addition to the regular safety and curriculum feedback info.
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Feature Request - Expiring Badge Notification ~SFOnly
As a user I would like to be notified prior to my badge expiring so that I can arrange to meet requirements or arrange for an extension given that I have a badge that has an expiration date. The problem to avoid is people losing their privileges without notice and being unpleasantly surprised.
Then, when the expiration date is within 90 and 30 days from expiring:
A notification of what badge is about to expire and when will be sent to me (User) 90 days and 30 days prior to the expiration date.
A notification will be sent to the…
18 votesCompleted Apr 2022. And email will be sent for all course, skill, and QYL (Qualified Youth Leader) badges that have a duration when the badge holder's expiration date is within 90 days and then 30 days.
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Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665
Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.
This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.
It would also be good to see everyone who got marked as Needs Improvement/Failed in one…
17 votesCompleted Jun 2019.
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Create a new course content type better suited for our single seminar courses SD296
Create a type of content that is similar to courses but is more useful for the once a year, one-off seminars that we do. It would be connected to a route/place like activities but have course graduation function or the ability to add badges to it and mostly would be good for things like winter scramble seminars or pool sessions that are activities that have learning attached to them but aren't full fledged courses.
17 votesWe just launched the new Seminars & Clinics (aka single activity courses) features. To learn more,
visit our tech blog: https://www.mountaineers.org/blog/2-5-seminars-clinics-search-youth
or the Schedule a Course, Clinic or Seminar page: https://www.mountaineers.org/volunteers/leader-resources/schedule-a-course-clinic-or-seminar/schedule-a-course-clinic-or-seminar
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Make Header Only Toggle Between Publishing/Programs on Click GH2872
With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).
As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.
Please change it back to swap only on clicks.
16 votesCompleted Jan 7, 2019.
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Provide more detail for course-related activities in 'Manage Registration' signup box
Right now when you click on Manage Registration for a course related activity all you can see in the signup box is the name of the activity, the date, and a Request Leader Permission link. We have different mentors posting these activities for their students but the leader of the activity isn't visible in the signup box (plus the formatting is terrible). The students have to flip back and forth between the activity listing imbedded in the course and the Manage Registration box to know who they're signing up with. Would be great to have everything that a student might…
15 votesHello All -
This idea has been completed and is now live on the website! The leader of an activity and a link to their profile is now present for each activity listing on the course registration pop-up to assist students in their selection process.
https://www.mountaineers.org/blog/technology-changelog
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Integrate mountaineers.org Website and Learning Management System (LMS, aka eLearning) SD636++
Integrate the Learning Management System (LMS, aka eLearning) with our website so that when people are added to a roster in they are added in the LMS and receive appropriate course materials.
15 votesThis was completed as part of tech improvement 4.5 - https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more
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Remember Me Checkbox on login screen GH1051
Add "Remember Me" option so that my login persists until I deliberately logout. Or maybe increase the expiration timer to 24 hours or something like that. I just get tired of logging in 10 or 15 times a day. I'm not that concerned about the security risk--what's a hacker going to do...sign me up for a course?
15 votesWhen you log in there is a box now that you can check that says “Keep me logged in.” Checking this box will keep you logged in for 30 days if you are simply closing your browser rather than logging out.
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Make field trip/lecture instructors push to course rosters SD381
Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.
Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.
13 votesCompleted Jun 2019.
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Add Pronoun Field to Profiles - Part 1 GH3031
We not only want people to be comfortable being themselves, but also to be celebrated for their identities and what makes them unique. In addition, we try to build a culture where we don’t make assumptions or pass judgment on each other. So if a person chooses to tell you their pronouns (in their profile or otherwise), they are simply letting you know how you can refer to them, without you having to make any assumptions.
Part 1 - Add pronoun field to profile edit form and profile display.
Part 2 - Add pronoun field to roster displays and downloads.
12 votesPat 1 was completed in Dec 2019.
See http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41632774-add-pronoun-field-to-rosters-part-2-gh2887 for Part 2. Vote for or subscribe to the “Part 2” idea to receive status updates.
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Improve Activity Edit Form (sea kayak fields plus pace)
We re-ordered fields to make more sense when listing the activity. Improved and added help text to some of the fields.
We added three fields for kayakers, maximum wind, maximum waves and maximum current. We also added a free form field for pace of the activity.
12 votes
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