General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Add Mobile Responsive Theme SD295

    I use the site all the time on my phone. Who doesn't these days?

    6 votes
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    4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We launched our website’s mobile responsive theme on Oct 4, 2016!

  2. Bring back the ability to post informal weekly activities.

    Bring back the ability to post informal weekly activities like the Volleyball, Greenlake Walk and Evening Outdoor In-line Skate acitvities we used to be able to post on the old web site.

    2 votes
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    Completed  ·  2 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow fees for course related activities SD314

    Add functionality to allow course activities to charge a fee in addition to the course. Originally suggested by Youth Programming and Conditioning Hiking Series

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    You can now add fees to optional course related activities. Example where you might use this is an optional camping permit fee

  4. Improve file upload and download: bulk/mutiple files and drag-and-drop

    Allow multiple files to be "bulk" upload and download from a folder. Allow drag-and-drop to upload one or more files to a folder.

    3 votes
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    4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make course materials tab linked to course template rather than individual course GH1260

    Right now last year's students can't see the current course materials. It'd be cool to have this linger from course to the next upcoming course so 2nd and 3rd students would have the most up to date information. You could have a folder that contains archive materials but this would be an area that is always up to date, or maybe you could have the option of whether your course template has this evergreen course materials folder or whether leaders want it on a year by year basis. Leaders and admins of courses any thoughts?

    2 votes
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    2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Course materials can now be more easily shared year to year. Leaders can now also delete and archive materials from their committee area and course material folders

  6. Add a photos tab SD434

    Add a photos tab next to the course materials tab to show potential participants what they can expect in the course.

    0 votes
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    Medium Priority  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  7. Eliminate or change the SK ratings for Sea Kayak Route/Places

    From the 2/7/15 Sea Kayak Summit - all of the leaders from the represented branches at this summit (all branches except Kitsap and Bellingham) agreed that SK ratings for a route/place (NOT an "Activity") was of limited usefulness. Many agreed with the suggestion of changing the route/place rating to something more general such as "beginner, moderate," or other phrases that referred to the amount of POTENTIAL exposure, but did not purport to address all of the varying conditions that could occur at different times and in different weather.

    2 votes
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    4 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    Chris Williams worked with our Sea Kayaking Leadership on this issue. It was decided that having difficulties on Sea Kayaking Routes & Places is desired. Like all trips, difficulties can vary widely based on weather and other conditions.

  8. Notification to Course or Activity Leaders when someone registers GH1289

    Many leaders have asked for the ability to get a notification of when someone signs up for their trip or course. At the same time, many people are feeling inundated with too many emails and would not want these added to their inbox. The ability to opt in or out of notifications like this when you set up a trip or course has been suggested so I am putting it into this forum to see how many people would like to invest time into developing a solution for this. If possible, maybe people would prefer the choice of either email…

    6 votes
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Leaders can now request to be notified when registrants register or cancel themselves from an activity listing. This option lives on the activity Edit form on the registration tab where you normally enter registration open and close date and enter the capacity for your activity.

  9. Improve Drill Down Navigation in Left Side Bar

    I waste a lot of time navigating up and down the hierarchy page-by-page. Certainly, the breadcrumbs and the navigation tree in the left side bar are a great help for more effecient navigation.

    Unfortunately, the left sidebar is somewhat limited because at certain levels the expand/collapse arrows no longer work. For example,when you encounter "committees", you cannot drill down further. Instead, you must move your attention to the body of the page and choose a committee from there. Then the hierarchy in the side bar miraculously expands and you can continue drilling down from there. (Until you reach another committees…

    1 vote
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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    As you noted, one can now drill down at the committee level. We cannot do this for the branch “home page” because branches requested a home page style that did NOT include the left navigation panel. You do get the lefty navigation back once you’ve gone to the Branch News, Courses & Activities or About Us page.

  10. Publicly accessible API

    As a member of the Mountaineers, I'd love to give back in a way that I have particular expertise.

    It would be great of the website had a public facing REST API for exposing data such as events and classes.

    At least in a read capacity. My particular goal would be to write an Android (and possibly iOS) app to browse the events and what not.

    It would be great to have easy native access to my up coming events, and be able to launch navigation to the event right from the app.

    I have extensive experience writing and working…

    14 votes
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    7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    Our Technology Advisory Committee has reviewed this topic. It is low priority because of the mobile responsive theme that we developed for our website and the concerns outlined by Eric in the comments on this idea.

  11. Volunteer Recognition Badges ~WebsiteContent

    We have Super Volunteer and Key Leader Badges. What other ideas do you have for volunteer recognition badges? This input, combined with our current and future website abilities will help us make the best decisions as we develop ways to recognize the hard work that our volunteers do.

    1 vote
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    4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    We shoudl do this as a survey to our volunteers. It’s too hard to get responses for this kind of a question here.

  12. Put Instructor Opportunities in with Find Activities SD360

    For those of us not required to volunteer for a class, we were more apt to sign up as instructors or for classes when the listings were mixed with activities. We search by date, not necessarily opportunity type.

    1 vote
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    1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  13. Improve making suggestions for edits or updates to routes/places GH1495

    Make it easier to suggest edits to a route/place.

    Could move the suggest links up near the book activity widgit.

    Online form connected to the links. comments welcome!

    0 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We moved "Suggest edit " to be under “Suggest photo” and remove the "Suggest new’ link.

  14. 0 votes
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Activities can be scheduled for a route/place that has not been published, but only the author and staff can see it. All others will get an error. The more complete the content, the quicker we can review and publish. If you have an immediate need, please feel free to call our Member Services Team.

  15. Improve Routes/places search results view GH1134

    Be able to view mileage, elev gain and difficulty in the search view.

    0 votes
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    Completed  ·  1 comment  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve site wide search SD360

    Always show text box with search button in the header of the website, the magnify glass doesn't look like a search button the way other websites do. - suggestion from Focus Groups

    In site search show summary view of course, activity and events. Bring search filters over to the left hand side which would allow you to search for activities, events and courses all in the same place. It is important that start date of the activity range is part of this site wide search. Make it so that leaders and admins can search for things like activity templates or…

    6 votes
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    5 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    We added a box next to the magnify glass to make it more evident that you can search mountaineers.org

    The search now allows you to easily filter by content type more easily like file or course or activity or member (Contact).

    The search is by relevance but there are now search features that allow you to additionally filter by created date or start date or A-Z etc.

    We encourage you to go ahead and try it out and let us know if it appears there is a filter missing or another way you’d like search results displayed.

  17. Loosen up committee roster visibility GH1365

    Loosen up roster visibility so I can see rosters of other committees, branches. - from Focus Group

    0 votes
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Garrett Arnold responded

    We’ve not seen any interest in this at this time so cancelling this item at this time.

  18. Allow new course templates to be created by leaders

    We can get this set up with an email notification system to member services to assure that the course is in compliance with Mountaineers course and activity policies and minimum standards.

    0 votes
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    Completed  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  19. Track Leaders, Instructors and Members better on Committee Rosters including Automatically Assigning Leader Badges SD134/SD580

    Right now you are added as a leader to a committee and Member Services gets an email notification that requires them to add the badge. Leader web rights however are instantly granted with the addition to the roster.

    Expiration dates for each, automatic leader/instructor badge assignment/removal, roster removal if none remain. Add committee member checkbox. Bulk update tools for managing roles/expiration dates. Determine what an instructor really is.

    9 votes
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    11 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  20. Reduce number of clicks to access specific class rosters SD360

    Reduce number of clicks to access specific class roster- maybe allow users to "favorite" the classes they need to access often (esp for committee members who are not registered for the course in question). - Suggestion from Adam from Focus groups

    0 votes
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    We have improved our new site wide search. Please check out the new search filters and let us know if there is anything else that would be useful.

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