General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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0 votes
Completed May 2016.
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Auto-populate branch council rosters with all chairs of branch activity committees
There are some times when a branch council roster isn't updated after a new chair comes on to an activity committee. If this wasn't a difficult or expensive feature, it would alleviate one bit of data entry for branch council's AND help prevent other committees from missing communications from the councils.
1 vote -
Improve the Summary (aka Search Results) View for Files GH1902
Add the Summary field for files that are added to the website in the Summary (aka search results) view (see attached image).
4 votesThis is done. Folders containing file like our comment letters now look much better. Here’s an example: https://www.mountaineers.org/conserve/conservation-position-letters/2016-comment-letters/?_authenticator=8369364da4c80f9b53c6dff605fe2843433d9df2Jul/Aug 2016
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Profile - improved clarity to user re what shows as public or private? GH1974
Might there be a better interface re our profiles that would make crystal clear to the user what information is kept private and what is viewable to Mountaineer members (public)?
**Update: Also would be good for leaders to be able to discern which members want their info private versus shared with our members. This means looking at how rosters show up for courses, activities and events for both participants and leaders.
10 votesWe improved the explanation of our privacy policy by adding a page that is link to it on the profile page.
It’s https://www.mountaineers.org/membership/mountaineers-privacy-policy-explained.
We also added info about a person’s privacy choice on all rosters that our leader view.
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Course feedback form should request that students name their instructor
Course feedback form should request that students name their instructor so we can learn from the good instructors and help the poor ones. Currently the comments are lumped together. Comments like "my instructor was great" and "my instructor was poor", don't do us any good because we don't know who they are talking about.
2 votesThe course related field trip surveys now include the following text to help identify which instructors may need additional support. “Could you give the reasons why you rated the instructors the way you did?
Please list specific names of instructors if possible so we can pass on the feedback.” -
Fully integrated Roster Management for Courses with multiple activities, and sections to complete to graduate.
Currently for a Course with multiple required activities one must download multiple CSV files and have the skill to basically develop a one time database and queries to track all students and who has completed what.
It would seem like the software provide would have reporting capabilities and modules that could be user facing to avoid this by using the source database.3 votesWe already have the desired functionality. There are “Review” links to everyone’s name on the course roster. Visit https://www.mountaineers.org/volunteers/leader-resources/schedule-a-course-clinic-or-seminar/schedule-a-course-clinic-or-seminar#manage-rosters to learn more.
If there is concern about all students registering for required field trips, be sure that all course activities are listed and open for registration when the course opens for registration. This way participants are prompted to choose activities when they register before getting to the checkout page.
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Online outdoor resume
I think that breaking down the various skills our courses teach is important and reiterate my support for "skill badges" that is already an idea in this system. However, I see benefit in creating a template that is populated with the skills a member has earned that takes the form of an outdoor resume people could download and modify. This could promote our efforts to make the burgeoning multi-billion-dollar outdoor industry accessible to the youth we serve (as well as help our members who are sick and tired of their current jobs and would love to make a career transition).…
1 vote -
Warning message for unrelated activity types tagged on activity listing GH1867
When setting up a trip, the trip defaults to the multiple activity types associated with the route/place. It would be nice if the site gave you a “warning” if you set up a trip with activity types that are different from the committee listing the trip or the activity template chosen to avoid having a ski trip show up in snowshoe and scramble trip listings.
5 votesWe set the default activity type to come from the activity template only when scheduling an activity, and allow the leader to choose or edit the Climbing, Skiing, or Snowshoe categories when scheduling an activity. We also improved the display of activity type and categories on Routes & Places and Activities.
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Make the course application hyperlink text into a more prominent blue button GH2176
Currently, there is tiny hyperlink text above the register button for a course for a person to submit an online application. I would like to see that as a prominent blue button above the yellow register button. The hyperlink text just doesn't jump out.
1 voteOct 2017
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Three day head start for basic students who don't yet have 3 climbs
Good afternoon Jeff,
Jim Nelson asked that I get in contact with you about a website feature we would like to explore in support of the Basic Climbing Course. We would like for the website to be able to flag Basic Course students who have not yet completed three climbs and give them a three-day head start in signing up for Basic climbs. As soon as a student has three successful climbs, the flag comes off and they have the same priority in signing up for climbs as prior-year Basic course graduates.
This change addresses two long-simmering concerns:
- It gives…
15 votesHi Climbers,
Thanks for posting your suggestions on the feedback site. This has been an issue for many years, and this is not a problem with a technology solution – at least not right now (take a look at another Feedback idea with a healthy number of votes in opposition to pre-filling rosters before a trip is posted- http://feedback.mountaineers.org/forums/272594-leaders/suggestions/6939679-future-activity-sign-up-dates-modifying-registrat).
Every option proposed has implications for every activity across the entire organization. If we allow trip rosters to be filled with students, we limit the availability of roster spots for course graduates like basic climbing students (who will leave The Mountaineers when climbs aren’t available to them). Whether we decide to favor students over general membership is a policy decision that needs to be made at a higher level in the organization, not by staff or a single committee. Because website/technology solutions apply to every activity we offer we need…
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Make sponsoring committee a link on the course and activity pages GH1835
When you click on a committee shown on an activity, course or event, it is helpful to be able to navigate to the committee page directly from that listing.
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Allow a course to have multiple course types GH1640
I'd like to be able to list a course under two categories. For example Winter Travel for Everett was snowshoeing and cross country skiing so should be able to be listed under both. Scramble leader seminars or hike leader seminars ideally should get an outdoor leadership and the activity type tag
2 votesCourses now can have multiple course types. THis lives in the course template and is particularly useful for courses like winter travel that need to be earmarked as Snowshoe and Cross Country Ski or hiking and backpacking seminars that cover both activity types.
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Printable Membership Card GH1834
We’ve had some feedback lately (well, always) from certain members who always want a membership card. Sending them individually is time consuming and expensive. How feasible would it be to design a page (something VERY simple) where people could print out their own membership cards?
1 vote -
Allow activity posting while new route is pending review
For short notice trips and to reduce frustration in posting trips, leaders should be able to post an activity for a new route/place as soon as it is requested. The current wait period for review/approval of a new route significantly discourages posting of short notice trips and adds significantly to the time requirement for posting trips.
1 voteThanks for the suggestion, Will!
We cannot do this for a few reasons, mostly related to the user experience for our members and guests.
Members would get an error message if they try to view a route/place that has not yet been edited an published. This would happen if an activity listing used an unpublished route/place.
If we did allow Routes & Places to be published before they were reviewed, those viewing it would find them lacking vital information.
Since launch, nearly 1,000 new Routes & Places have been added. Some of them have been quite good, but the vast majority were missing vital information and needed a significant update to be ready for our members and guests to view them.
Also, of these new Routes & Places, more than a third of them were duplicates.
I am not sure what we can do about the turn around time for…
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Add the Ability to Filter Activity Listing by Sponsoring Committee
Currently the activity listing can only be filtered by activity type and branch, but not by the sponsoring committee. In most cases this isn't a problem because the committee is the same as the activity type, but there are a few "community" committees, Retired Rovers, 20-30s Somethings, Singles. With the current system trips sponsored by these committees are basically impossible to find. The audience filters would work great for this, except that any trip can pick any of them, so most trips pick more than one.
Can we either have:
1) A way to filter the activity results by the…1 vote -
Make separate feedback form for instructors at field trips GH1865
Feedback form is identical for both participants and instructors at a field trip - the questions should be tailored differently.
19 votesWe had a separate instructor feedback form for course listings only and now we have a separate form for instructors at field trips rather than the same form as participants.
We are now gathering info about whether leaders felt prepared for their role in addition to the regular safety and curriculum feedback info.
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Student Enrollment Notifications for Leaders GH1869
Would like to request the ability to have notifications sent to leaders when students enroll in a course. This is particularly important for some of the ongoing course listings like Naturalist Study Group.
3 votesWhen you set up or edit a course, you can no request that notifications for roster changes (e.g. student registers, cancels or moves from waitlist), by checking the box for this.
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Display trail or route on route/place map GH2019
While it would be a lot of work to populate initially, the question was raised at our committee meeting whether the map for a route/place could actually show the route, rather than just the start and end points. This could come from either a GPS track or from tracing it out on a map. Alternatively, there could be a place, like a "Materials" folder and tab for each route/place, where we could upload a GPX file with the route.
9 votesWe added the capability to add a “Resources” folder and tab to our Routes & Places. I will work with Peter Hendrickson on the process for creating these folders and adding materials.
Here’s an example: https://www.mountaineers.org/explore/routes-places/sam-hill
We’ve also got a blog about this: https://www.mountaineers.org/blog/coming-soon-enhanced-trip-navigation-resources
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Warning message to leader if other trips scheduled in that area ~Salesforce
For routes that can have multiple trips listed... Can I suggest a website change for those locations that allow multiple registrations, to possibly have some sort of a pop-up come up informing the leader something to the effect of
"Yeah you are the only one currently registered for this location on your activity date" or
"hmm -- you are now the Xth user registering for this location on on your activity date; please use your judgement about whether this would work"
2 votesIn Progress ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We're working on crafting emails to the leader of an activity if:
- The activity's route/place allow multiple bookings.
- The activity's total capacity is >12.
- The activity's route/place allows multiple bookings.
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Please stop commercial offers on this site
Please stop presenting book offers every time I register for an activity. The big yellow "Proceed to checkout" button, and the tiny "No thanks" alternative, are particularly unsavory. This is a nature association, not a late-night TV sales channel!
2 votesWe understand that some view these as commercial; offers, but we view them as making sure our members and guests have the materials they need for their courses and trips.
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