General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Create a searchable database of all committee chairs SD646

    searchable by activity type, branch (idea came from scramble summit)

    5 votes
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    4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Member Roles for Committee Pages

    When editing the committee roster, it would be nice if we could select/enter roles of different members so that when we check the box to display that member on the committee page, others can see those roles.

    For example, if my name shows up on the Photography Committee page, it just says "leader". It would be nice if it could say "activity coordinator and publicity" under my name. That way, visitors to the page would know to contact me for questions about those things. Limiting titles to Chair, Treasurer, Leader, etc. doesn't really tell people how we're involved.

    There's currently…

    6 votes
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    Low Priority  ·  4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Allow monthly payments for annual youth programs SD443/432

    User Story: As a parent registering my child for a youth program, allow me to choose to pay the full amount, or automatically pay in equal monthly installments from this month through the last month of the program with a credit card so that staff need not keep credit card info on file (security risk) and process these cards manually every month.

    Note: Though specifically requested for our youth programs, this payment system could be used for any program of sufficient length and cost.

    3 votes
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add a donation thermometer to our donation pages to track progress SD514

    Make it so our individual youth, conservation and peer to peer campaigns have front pages with a thermometer widgit that shows the campaigns progress.

    8 votes
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    0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  5. "Your waiver is about to expire" email ~SFOnly

    Send an automatic email out to folks before their waiver expires.

    2 votes
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    High Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Add Title Choices to Routes & Places for Use with Activities GH1476

    To make it easier to better title activities where the route place has broadly varying options and alternatives, provide a list of alternate location names that may be used.

    Specifically, when scheduling an activity allow the leader to choose an alternate title from an "Alternate Route/Place Title" list that is populated from a route/place "Route/Place Titles for Activity Titles" list.

    Here's an example:

    For a scramble of "Silver, Tinkham & Abiel Peaks," https://www.mountaineers.org/explore/routes-places/silver-tinkham-abiel-peaks, the activity title currently is and by default after implementing this idea would be:

    Alpine Scramble - Silver, Tinkham & Abiel Peaks

    Alternate activity titles with…

    33 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We now have the ability to have alternate titles for routes/places that have a couple different destinations but all use the same access and thus we wouldn’t want two different Mountaineers groups there on the same day.

    An example is Snow & Gem Lakes. This trip can now simply be titled Gem Lake or Snow & Gem Lakes. Or if you are only climbing Tinkham and Silver Peaks you can now pick just those two peaks even though the listing has Silver, Abiel & Tinkham Peaks.

    The ability to switch to an alternate title is in the Route/Place tab when you are in the activity edit form while scheduling or editing an activity. It’s the same place you’d edit the date or choose a new route/place for the activity.

    Please note that this alternate title is not supposed to replace the summary. For example the title is not Gem Lake…

  7. Add Email Alerts & Notifications Preferences to My Profile SD508/599/600/601

    This could be allowing people to request an email notification for an activity or course when it becomes available. It could include notifications to committee chairs when leaders list activities sponsored by that committee. Please describe below what you'd specifically like to see as far as email notifications go that would help you sign up for the activities you want or help you manage your committee etc.

    April Leader Survey showed interest in:

    1. Ability to receive a calendar reminder when registration is opening for an activity

    2. Ability to receive a reminder notification about your trip this weekend

    45 votes
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    17 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  8. Develop functionality for Activity Programs and Outings/Combos SD154/GH1639

    This is functionality would be much like what we have for courses and would be for activity programs like Explorers and Venturing Crew, activity outings like Yosemite Climbing and "combo" activities like Hike & Stewardship and Cathedral Rock & Mount Daniel. We need to be able to group a few activities under one "umbrella" Outing and use a "manage registration" style feature to register for them and the Outing as a whole like we do for courses.

    27 votes
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    11 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We added an “exclude participants from date conflict check” checkbox to activities to hold us until we can get to Activity Program and Outings. This is a staff only option, because for most activities we need a conflict check so that members and guests do NOT overbook themselves.

    If you need this, please send an email with a link to the activity for which you need ti to info@mountaineers.org.

  9. Allow Members on Waitlist to sign up for Additional Outings.

    The system currently does not allow members to sign up for more than one outing. If you are on a waitlist, particularly if you are third or more on that list, I think the system should allow you to also sign up for another trip as backup. It seems unfair to force members to give up a potential spot on their preferred trip only to confirm on less preferred trip simply because of the system. Thank you.

    18 votes
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    Low Priority  ·  9 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Entering, Tracking and Reporting Volunteer Hours SD394++

    Some features needed:
    * Self-reporting volunteer hours (e.g. projects and committee meetings)
    * Add a My Volunteer Hours page (self-reported, activities, courses and events [and volunteer opportunities])
    * Printing volunteer hours for company matching
    * Salesforce volunteer hours reporting

    9 votes
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    5 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  11. Show Badge Dates on Mouse Over Tool Tip GH1598

    When viewing a person's My Profile page, show the earned date and expiration date of the badge in a tool tip that appears on mouse-over.

    3 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Weekend Activities Filter SD502/503

    Add a filter to the activities search so you can find weekend events only.

    8 votes
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    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  13. My Calendar SD411

    Add a "My Calendar" page where I can see all of my activities on a calendar, or subscribe to an iCal feed of my activities.

    Update April 2018
    We are "cancelling" this for lack of a better status, because each of the items below is its own idea, and some are complete. Please visit the individual items to vote for or subscribe to them. Thanks!

    Update April 26 2016
    Thanks to everyone who took the leader survey. The calendar requests with the most votes are below.

    1. The ability to filter by weekday or weekend which we are tracking here: …

    32 votes
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    8 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Update April 2018
    We are “cancelling” this for lack of a better status, because each of the items below is its own idea, and some are complete. Please visit the individual items to vote for or subscribe to them. Thanks!

    Update April 26 2016
    Thanks to everyone who took the leader survey. The calendar requests with the most votes are below.

    1. The ability to filter by weekday or weekend which we are tracking here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7910340-weekend-activities-filter

    2. Ability to receive a calendar reminder when registration is opening for an activity. This is part of the Alerts & Notification idea, https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/7457242-add-bucket-tick-wish-list-and-email-notifications

    3. Ability to sync outside calendar (Outlook, Google) with your Mountaineers Activities/Events which is part of the original idea above. COMPLETEALL calendar views on our website come with a iCal download, so for anything with a calendar view, you can download the relevant calendars and view them overplayed…

  14. Message board for leaders and members wanting to coordinate an activity

    Would be great to have a space where leaders could put up an activity idea and find out if other leaders might be interested in joining up for key swaps, car camps, etc. Leaders could ask for anyone's recent experience with a particular trail or trailhead. On the same space, members could put up a trip that they'd like to do and see if they can interest a leader in doing it; barring that, to find other members who might like to do it privately.

    22 votes
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    13 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    The idea of creating a member forum was identified as part of our Vision 2022 strategic planning process, and did not rise above the line for investment in this strategic plan (as voted on in our town hall conversations and online ranking survey). We would love to create better social functionality within our website. Having folks use unmoderated Facebook, etc. pages does create fracturing within the community and does not always best represent The Mountaineers. Creating an online place for people to build community and connect with one another remains on our list of long-term plans. Building the platform for this type of social interaction is quite expensive (we’ve looked into it) and would require at least one additional staff person to moderate and manage. When we have enough resources available, we will make this a priority. Likely in the coming 3-5 years.

  15. Add "Calendar View" to the activity search SD501

    Add "Calendar View" to the activity search so that people looking for a certain type of activity but have time limitations can quickly see what activities would be valid.

    EX: I am busy every other weekend and would like to look for evening scrambles, currently I have to go through all of the listed scrambles. Where if there was a Calendar view to the search results I would be able to see the available scrambles quickly.

    4 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  16. In-Person Book Pick-up SD341

    Create an online purchase option for shoppers to pick up a book at the Seattle Program Center, Tacoma Program Center or the location of a course lecture, field trip or seminar.

    2 votes
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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  17. HAVE STRIPE SPLIT PAYMENTS/DEPOSITS SD350

    Have Stripe split a credit card payment and distribute PC funds to its bank account while, at the same time, channeling payment for a book to the Books bank account.

    2 votes
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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  18. Feature Request - Expiring Badge Notification ~SFOnly

    As a user I would like to be notified prior to my badge expiring so that I can arrange to meet requirements or arrange for an extension given that I have a badge that has an expiration date. The problem to avoid is people losing their privileges without notice and being unpleasantly surprised.

    Then, when the expiration date is within 90 and 30 days from expiring:

    - A notification of what badge is about to expire and when will be sent to me (User) 90 days and 30 days prior to the expiration date.

    - A notification will be sent…

    15 votes
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    5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    We are working on the components needed to deploy for our improved email feedback request system. Then we will work on applying that to activity closing notification and badge expiration notifications.

  19. Add New Promo Codes for Books & Merchandise SD 410/334/332

    Now that we sell books online and will soon sell merchandise online, we need a few more promo codes:

    * Dollar amount discount off of shopping cart total

    * Buy One Get One FREE

    * Bulk Discounts

    1 vote
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    1 comment  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  20. Create More Robust Safety Committee Data Analysis SD52/465/466

    Currently, participants submit incident reports to the Safety Committee, which then compiles the data and looks for trends in the aggregate (it does a lot more than that as well, but this aspect of its work is onerous). If we connected incident reporting with routes/places and even illustrated on a map, committees could analyze trends and information much more rapidly and wouldn't have to wait for Safety Committee reports. Safety Committee efforts could then be more available for training and prevention work now that the data crunching burden has been reduced. Members and Leaders could then have information about incident…

    6 votes
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    1 comment  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
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