General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. CANCEL/STATUS BUTTON FOR BOOK & MERCHANDSIE PURCHASES SD355

    Introduce a function for people to cancel or view their book and merchandise orders after purchase.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  2. ADD AUTOMATIC ANNUAL MEMBERSHIP RENEWAL PAYMENTS AND AUTOMATIC MONTHLY DONATIONS TO MY PURCHASES SD420

    If I have, show automatic annual membership renewal payments and automatic monthly donations on my My Purchases page. Also show me the credit card I use for these and allow me to change that card or to enroll in or cancel either of these automatic "payments." Note: We're combining the My Purchases and My Recurring Payments "pages."

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. Show leader permission required even if registration isn't open GH1498

    Show if leader permission is required on the activity page before registration opens. Currently if registration is not open yet, the activity page says when registration will open but does not mention if leader permission is required or not. It's frustrating to wait until the day registration opens and then discover that you need to have emailed the leader first.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Leader permission now shows before registration is open so you can be prepared to email the leader.

  4. Creating and finding volunteer opportunities SD404/389/390/392/393

    Features need:
    * Skills & Interests Widget
    * Posting opportunities
    * Finding opportunities
    * Reporting hours from opportunitity rosters
    * Opting into recieving emails about opportunities

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    On Hold  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Finding Volunteers SD404/391

    Now that we are collecting volunteer skills and interests on My Profile, we need a way to find those whose interests and skills match available volunteer opportunities.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  6. Import Very Old Activity History SD407

    We imported all history from 2003 onward, because the format of our former database fit the model of our new database fairly well. We do have history from the early 1990's to 2003 that was imported from our first database to our former database. However, it is just a list (titles and dates) on people's records with no link to an activity record. It will take some effort to import and display this info.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Medium Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  7. Replace Book References and Retire Old Editions SD373

    As a site administrator, I need to be able to replace references to an old edition of a book with a new edition in content items like Activities, Activity Templates, Courses, Course Templates, and Routes & Places.

    Allows customers who purchased an earlier edition to see info about that while ensuring that from now on, everyone purcahses the new edition of the book, because it is showh in the shop and on all details pages with "recommended reading."

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add Recommended Reading to Blog Posts SD388

    As a blogger I'd like to be able to add "Recommended Reading" (aka books from the shop) to my blog post so that my readers can easily purchase those books. Great for how-tos, author blogs and book release posts.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  9. Change Color for links that those with higher permissions can see

    Can the colors on "hidden" menu options be changed? The red text on blue background is almost impossible to read.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    On calendar views, we have white text on colored backgrounds with the background color denoting the state.

  10. 0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  11. SELL "MERCHANDISE" ONLINE SD139/323/342

    Update content type,layout product page similar to the book view, but specific to logo'd merchandise, and set up faceted search

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  12. 0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  13. FREE INSTRUCTOR DESK COPIES GH1247

    When a volunteer instructor sets up a course, offer them a free text PDF of any Mountaineers Books (MB) title. Also offer them the option of specifying a non-MB text for their course that MB will purchase and fulfill. The instructor would communicate the later text via an email (linked).

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    There are instructions on the course template and course edit forms how to request “desk copies” of our books.

  14. NEW TEXTBOOK FIELDS IN COURSE FORMS SD342

    Link instructor-selected required textbooks to courses and have them automatically appear as a separate items in a course registrant's shopping cart. Student has option to remove from cart. Also make adjustments in course "view" to identify both "required" and "recommended" texts.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  15. Lodge Reservations SD26/44/418

    Develop capability to setup lodge weekends, For member and guests to register online, And admins to manage group reservations

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Staff UI for Procesing Refunds SD289

    Now that we have a My Purchases on the website, we need to be able to properly record refund transactions in all of our systems. This will also reduce the time needed and improve the accuracy of by our Members Service Team to process refunds.


    • Staff need the ability to issue refund (full and partial) when canceling a person from an activity or course.

    • Staff eed to be able to cancel a person'smembership and refind a specified amoutn of annual dues that have been paid.

    • Staff need to be able to cancel and refund full and partial amounts for book…
    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  17. Make "?" widgit display in all browsers

    Having trouble with Safari I'm on a Mac OS X 10.7.5.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add age parameters for youth only activities GH 1253

    To prevent adults from registering themselves or the incorrect family member allow course leaders to indicate age parameters as pre-requisites for courses, course related activities and activities.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    There is now a minimum and maximum age field on courses and activities to avoid having parents sign up for youth specific activities.

  19. 0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  20. Close registration for courses that were created before registration close date field existed GH 1148

    Is it possible to close registration for all courses that happened last year. The default when we added registration open and close dates to courses was to have them perpetually open which has meant we have had a handful of these incorrect sign ups.

    From Jeff- The best fix actually might be blocking registration for a course whose end date is in the past.

    0 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base