Some committees put their meetings on the calendars and people who RSVP are clearly committee volunteers, not "participants." If we could identify which types of events to do this with, it would more accurately capture our volunteer's efforts to default to the role of "volunteer" rather than "participant" when people RSVP to these types of events.5 votes
Under Volunteer Profile, add a box for "Conflict resolution, mediation, or legal help" to recruit volunteers that can serve as neutral mediators in a conflict or a complaint situation.1 vote
We now have a Attorney/Legal skill option AND a Mediation/Conflict Resolution skill listed in the Volunteer Profile
Display calendar for program centers and youth programs in terms of spaces/volunteers needed. GH2132/2133/2134
When looking at a calendar and considering whether a room is available or, with respect to youth program volunteer needs, whether there is a need for volunteers, that is not displayed. For example, in looking at a PC calendar, I have to know what all the room options are and then figure out what is available by exclusion. When I look at the "volunteer with youth calendar," I can see a program, but not how many volunteers it needs (if any). Prominently display the need so people "don't have to think" (the book that drives much web design) and can quickly get connected with program resources and needs.
When looking at a calendar and considering whether a room is available or, with respect to youth program volunteer needs, whether there is a need for volunteers, that is not displayed. For example, in looking at a PC calendar, I have to know what all the room options are and then figure out what is available by exclusion. When I look at the "volunteer with youth calendar," I can see a program, but not how many volunteers it needs (if any). Prominently display the need so people "don't have to think" (the book that drives much web design) and can…3 votes
When a leader gets an email notification about a participant change on their roster, it would be great if when the leader hits 'reply', the email would be redirected to that participant and not email@example.com
I'm finding that even with I'm signed in to the website in one window, when I click on the hyperlinked participant name in the email, another window opens and the website wants me to sign in again, which creates to many steps.1 vote
Looks like we can’t get the reply to work like that since these notifications come from salesforce rather than plone which is how bulk roster emails from the site work.
However, it is possible for us to add a live link to the person’s email in the body of the notification for easy emailing in the notification so that has been added. You should see this live on any future roster change notifications.
Add a My Branch link next to My Activities and My Courses and Programs on the short click menu when you click on your name when you are logged in to see branch events and blogs and stay up to date on all branch activities.13 votes
Members and guests can now access their branch page from the My Branch link in their profile menu in the upper right side of the header of every page on our website. Now everyone the same quick access to their branch info as they do to their profile, activities and courses.
Please be sure that content on your branch pages, including blog posts and events, are up-to-date, because we anticipate this will drive higher traffic to your pages.
As people move in and out of their positions on a committee, it would be useful to have the ability to pull a report out of Salesforce that tells me who has served in that role over time (such as all Branch Chairs and the dates they served). Low priority but would help identify former expertise for mentoring opportunities and recognition.2 votes
We have this capability and can send you the info when needed. Just send an email to firstname.lastname@example.org with what you need.
Can we get some sort of toggle on an activity template for courses that would allow changing the default survey type:
“Default survey for activities within this course:”
This way Conditioning Hiking Series trips could all be trip surveys by default rather than field trips surveys and having to edit each individual activity.3 votes
Conditioning Hiking Series templates like CHS 1 and CHS 2 and any other course related activity template now have the ability to choose which survey is the default survey that is sent to participants. Note that although a default can be set you can also edit each activity to choose which survey makes the most sense. This is mostly an issue when a course has activities that are more like a regular stand alone trip than a field trip.
When setting up a trip, the trip defaults to the multiple activity types associated with the route/place. It would be nice if the site gave you a “warning” if you set up a trip with activity types that are different from the committee listing the trip or the activity template chosen to avoid having a ski trip show up in snowshoe and scramble trip listings.5 votes
We set the default activity type to come from the activity template only when scheduling an activity, and allow the leader to choose or edit the Climbing, Skiing, or Snowshoe categories when scheduling an activity. We also improved the display of activity type and categories on Routes & Places and Activities.
There are some times when a branch council roster isn't updated after a new chair comes on to an activity committee. If this wasn't a difficult or expensive feature, it would alleviate one bit of data entry for branch council's AND help prevent other committees from missing communications from the councils.1 vote
We like giving the Primary Leader the option of being alerted when there is sign up activity on their hike. It would be great to offer this to Co-leaders and Mentored Leaders too.7 votes
This is bit more complicated that it seems it should be, but we’re looking into what it will take to get it done.
If we do this, you’ll only be able to have one co-leader and/or one mentored leader. Do you think that will be okay?
Additionally and perhaps more importantly if you make someone who is a co-leader or mentored leader have Admin status on the roster they will be able to view Feedback for that activity. Very useful for co-leaders and mentor leaders
When you click on a committee shown on an activity, course or event, it is helpful to be able to navigate to the committee page directly from that listing.2 votes
Contents view of a Course Template or Activities folder apparently returns items oldest-first. This requires scrolling to the bottom of the page to find the newest (and most likely of interest) items. Please change to sort sub-folders first, then courses or activities by newest first.
Note, if not fixed, this will become increasingly more inconvenient as history accumulates1 vote
The column headers in the “folder contents” view are now spaced correctly and you can sort (as you always have) by clicking on a column header. But the sort is only one direction ( e.g. A-Z) for now. The reverse sort now works as it should.
If you want to have a faceted search on any of your course template “Activities” folders, please send an email to email@example.com.
Right now, the URL to the individual activity committees (i.e. Photography) is super long and impossible to remember. Plus, there's no easy way to find these committees since they are not specifically listed under a branch or anywhere in the navigation (that I could find). For instance, the Photography committee's page URL is https://www.mountaineers.org/about/branches-committees/seattle-branch/committees/seattle-photography-committee. That is super long! We need a way to do short URLs that will get us to these pages. Using a short URL website like bit.ly would work, but the URLs don't make any sense, so no easier to remember.1 vote
The short URL for the Seattle Photography Committee’s page is mountaineers.org/seattle/photography.
We are happy to make these following this format on request son long as the committee’s web page is has up-to-date, well-formatted content.
When submitting feedback for an event there should be a two-step process - after entering the information and clicking a button - but before submitting for good - a "view" page should show how the feedback will eventually appear, warn the user that once submitted the feedback can't be changed, and allow the user to go back and edit some more. This is pretty standard for feedback and survey forms.3 votes
At our 2014 cross-branch hike-backpack committee summit, the number one source of burnout and frustration among leaders was the difficulty in identifying participants who are capable of completing the posted itinerary vs. those who could derail the group. Recent website updates now allow activity leaders to record participant performance ratings when closing their activities, using a dropdown box with the following categories: Successful, Turned Around, Needs Improvement, Failed/Unsafe, NoShow, Waitlisted, Canceled. Then a future leader can use the website search to find a particular member they'd like to evaluate for an activity, open their profile, and look at their Activity History which will show these ratings for that member's past activities. The leader can also open the specific activity listing and find the contact information for the leader of that past activity in order to get in touch with them and find out more about the individual if they have a concern.
So out to all you leaders: what other functionality would you like to have to share information about participants? Are these appropriate categories for rating participant performance or would you like to see additional/different ones? How do we ensure that members aren't being 'black-listed' based on one or two bad days? Feedback would be greatly appreciated!
At our 2014 cross-branch hike-backpack committee summit, the number one source of burnout and frustration among leaders was the difficulty in identifying participants who are capable of completing the posted itinerary vs. those who could derail the group. Recent website updates now allow activity leaders to record participant performance ratings when closing their activities, using a dropdown box with the following categories: Successful, Turned Around, Needs Improvement, Failed/Unsafe, NoShow, Waitlisted, Canceled. Then a future leader can use the website search to find a particular member they'd like to evaluate for an activity, open their profile, and look at their Activity…7 votes
We now show the overall trip result on the My Activities page along with the participant result which allows leaders to easily see if a participant canceled or if the trip was canceled.
We discovered that another big issue is chronic late cancellations. We are setting up an email to go to people who exhibit this behavior. With input from leaders, we defined chronic late cancellation is as anyone who cancels after registration closed 3 or more times in a 3-month period.
We will also send a similar email to anyone who is reported as a “no show” by the leader when they close their activity roster.
These three improvements achieve the desire for leaders to share participant information.
One thing that irks me is if I'm not logged into the website and try to find a committee page, it's impossible. You would think each committee would be listed under the branch, but that's not the case. If you click on the branch, you get their page/latest news, but no list of committees! If visitors to the site can't easily find the different committees, how can they really get an idea of what we each do?1 vote
We’ve added links to branch pages under the learn section where committee material can be highlighted and in the course overview section we link back to branches and committee pages. Ie if you go to photography courses in course overviews and click the Seattle link it links to Seattle photography committee page.
If a participant making a request to sign up for a trip does not have a valid waiver, the system should inform the requester directly to resolve the matter before sending the request to the trip leader. As it is now, the system relays the request to the trip leader without regard to waiver status, resulting in a waste of time and effort when a requester's waiver is not valid.3 votes
We will likely send reminders to sign your waiver once we have better timed email sending capability later this year, making this much less of an issue.
Make names on roster open their profile so you can view all badges, activities and course history GH1490
When I click on participants names in the roster it only shows their
basic profile data. When I click on names in the roster I'm doing it to
see their recent activities and how much they have done recently. So I
have to instead copy and past their name into the search button. Its
time consuming doing this for a whole roster of names. Clicking the
names in the roster should take you right to the profile screen where
you can click someone's activities.1 vote
Allow branch admins to add images to their branch 's page that will be "slider images" similar to the main mountaineers.org home page. They will be images only (no special text, boxes or links).
Some thought this was part of the branch home page design, but that was not perfectly clear in specification.1 vote
Although Leaders can change the mileage and elevation of a trip they took instead of using the default route/place data, they currently have to do this by editing the "activity." It would be one-step easier if this was possible on the same page as when you "close out" the activity. Can we duplicate that data input there as well as in the activity template?1 vote
You may now update the mileage and elevation gain when closing an activity in addition to the trip results, participant results and volunteer hours. We also improved the instructions on the roster page, so it shoudl be much clearer how to close an activity.
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