General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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733 results found
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Improve Committee-aggregated Feedback Pages GH2954/2955
(1) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.
(2) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip Feedback, etc.). Each sheet will have meta data (e.g. title, dates) from the activity, course, event or lodge stay and then the feedback responses in…
6 votes -
Improve the My Feedback (Leader-aggregated Feedback) Pages GH2956/2957/2958
(1) Add filters for (a) Committee, a select list of on which the leader serves), and (b) Activity Type, a list of our activity types.
(2) Add a "More Info" or make it so that clicking on the "comment" in feedback takes the user to the "All" feedback page for the activity, course, event, or lodge stay from which that feedback originated.
(3) Add a "Download All | Download Selected" button to the bottom of the page that downloads a spreadsheet file with one sheet/tab for each feedback survey (e.g. Course Feedback, Field Trip, Lecture, Seminar, and Clinic Feedback, Trip…
6 votes -
Improve Activity-aggregated Feedback Pages GH2959
(1) Change "Feedback" at the top of the page to the title of the feedback survey.
(2) Make the title of the course, activity, event or lodge stay a link to that item's details page.
(3) Add the leader's name and activity date(s) below the title.
(4) Add the title of the course template if the item is a course activity.6 votes -
Multiple badges within a committee GH2933
As more committees move towards multiple leader badges, it would be helpful for committees to be able to easily assign more than one badge to their leaders (For example: Basic Snowshoe Leader and Intermediate Snowshoe Leader).
This would provide the ability for a committee to assign other specialty badges as well such as a "mentor" badge.
Committees should be able to assign these badges to a new leader or when editing an existing leader, and it would be very helpful if they could do all of it from within their committee roster.
6 votes -
Improve (Prevent) Header Switching When Viewing Content SD632
As a site visitor keep the universal header selection and global (section or subsite?) header (The Mountaineers or Mountaineers Books) displayed until I choose to switch so that I do not have a jarring navigation experience while I am browsing the site.
6 votesJun 2018
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Set Leader/Instructor Badge Expiration to Yesterday GH2745
When removing a leader and/or instructor from a committee roster, set their leader and/or instructor badge expiration date you yesterday's date.
6 votesJun 2018
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Add skiing categories to activity and course faceted search GH2753
Its hard to find cross country ski courses in our find activity and course searches. Can we add cross country and backcountry ski filters
6 votesAug 2018
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Add Host & Volunteer Roster to Lodge Stays GH2599
Like we have for our activity and course rosters, add a "Hosts & Volunteers" roster with a user-specified capacity, so we can reserve space at our lodge for our volunteers and allow them to make their own free reservation and add/pay for guests they will bring.
6 votesDec 2017
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When an activity is pushed to a future date make sure feedback emails also update to the future date GH2281
Right now if a climb is scheduled for May 1 and you have to move it to May 8 because of weather the feedback email is still sent out on May 2, the day after the original start date.
6 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Aug 2020.
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Course-Related Activities website architecture change
Summary:
Course-Related Activities need to be connected with the pertinent Course offering. (i.e. Course-Related Activities should NOT be connected to the generic Course Template and thereby connected to all offerings of Courses based on that Template).Detail:
With the current setup, the process for creating an instance of a Course is to start with the pertinent Course Template. The Course is then filled out with more detail by creating Course-Related Activities (such as lectures, field trips, etc), which are at specific locations at specific dates / times.
It is important for each unique offering of a Course to have its…
6 votesWe had a chance to discuss our course architecture in depth on June 9 in Everett and how to best utilize the structure we have to avoid almost all of the problems listed in this thread. The one item we are working on for fall is having a single seminar style course type which is much more activity like in nature but has an instructional component to handle special instructor clinics and workshops that we often offer in The Mountaineers. We hope to meet again with Everett leaders in the fall to help schedule courses and make sure that everyone understands the most efficient way to set up and manage courses and the activities that go with them.
If you’d like to know more about or comment on the single activity course please comment here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6836270-create-a-new-course-content-type-better-suited-for
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Add Mobile Responsive Theme SD295
I use the site all the time on my phone. Who doesn't these days?
6 votesWe launched our website’s mobile responsive theme on Oct 4, 2016!
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Notification to Course or Activity Leaders when someone registers GH1289
Many leaders have asked for the ability to get a notification of when someone signs up for their trip or course. At the same time, many people are feeling inundated with too many emails and would not want these added to their inbox. The ability to opt in or out of notifications like this when you set up a trip or course has been suggested so I am putting it into this forum to see how many people would like to invest time into developing a solution for this. If possible, maybe people would prefer the choice of either email…
6 votesLeaders can now request to be notified when registrants register or cancel themselves from an activity listing. This option lives on the activity Edit form on the registration tab where you normally enter registration open and close date and enter the capacity for your activity.
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Improve site wide search SD360
Always show text box with search button in the header of the website, the magnify glass doesn't look like a search button the way other websites do. - suggestion from Focus Groups
In site search show summary view of course, activity and events. Bring search filters over to the left hand side which would allow you to search for activities, events and courses all in the same place. It is important that start date of the activity range is part of this site wide search. Make it so that leaders and admins can search for things like activity templates or…
6 votesWe added a box next to the magnify glass to make it more evident that you can search mountaineers.org
The search now allows you to easily filter by content type more easily like file or course or activity or member (Contact).
The search is by relevance but there are now search features that allow you to additionally filter by created date or start date or A-Z etc.
We encourage you to go ahead and try it out and let us know if it appears there is a filter missing or another way you’d like search results displayed.
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Make it possible for website to process multiple payments for trips like Global Adventures and Youth Programs
Make it possible for deposits to be taken and then remaining balance paid through the website.
User Story: As a parent registering my child for a youth program, allow me to choose to pay the full amount, or automatically pay in equal monthly installments from this month through the last month of the program with a credit card so that staff need not keep credit card info on file (security risk) and process these cards manually every month.
Note: Though specifically requested for our youth programs, this payment system could be used for any program of sufficient length and cost.
6 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
This could be accomplished with either of these two projects, “Organizations & Online Invoicing” and “Monthly Payment System.”
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Track Shopping Cart Donations
Add some sort of flag on donations made during checkout (at the cart donations) so that we can identify and track them in salesforce. A checkbox would be sufficient.
5 votes -
Update the Incident Report Form GH2704
We'd like to add some data from the activity, route/place and leader along with a few new questions to better analyze incidents that are reported. See Incident Report Form Updates, https://docs.google.com/document/d/1nJ23xjbb4sbU_lUvTBj36yVHcXaRfcNd3OMROdGp1Ns/edit.
5 votesCompleted Jul 2019.
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Only Count Trip, Clinic/Seminar Activities for Guest activity limit GH2769
We'd like new guest members to be able to sign up for courses that have two activities associated with them and be able to join for two regular hikes and right now the course related activities count towards your "guest count"
5 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2021.
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5 votes
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Change Kitsap Branch Name to Peninsula Branch GH2736
Long time members of the branch did not think Kitsap captured the true nature of the branch's membership, so voted to rename to Peninsula branch. I expect some increase in membership from the Olympic Peninsula, where more people will feel like this is "their" branch. I do not think this will be significant in the overall scale of membership, of which Kitsap is a small part.
5 votes -
Improve Text Search Results GH2835/2836/2913(590)
Refine the the text search results for all of the faceted searches including site search. Using threes words (W1, W2, W3) as an example, by rank ordering results in this order:
1. Phrase – W1 and W2 and W3 in that order
2. Contains all three words in any order
3. Contains W1 and W2
4. Contains W1 and W3
5. Contains W2 and W3
6. Contains W1 only
7. Contains W2 only
8. Contains W3 onlyInclude some fuzziness in search (e.g. Ben give results for Ben and Benjamin).
Consider weighting content types (e.g. Books above events).
5 votesWe missed indexing text from the Page content type, so we added that. The removed the Image content type so images will not dwarf other types of content. We determined that that the search ranking was working as desired and described here.
We’ll tackle integrating fuzziness and spelling/typos into another suggestion/project or two.
If you find that a search result you expect is not as high in the search results as you think it should be, please send an email to info @mountaineers.org with:
(1) URL from the search
(2) URL from the item that you think should be ranked higher in the search
(3) why you think this item should be ranked higher
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