Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.

This will help us better justify when a person is moved from the offered status and create more transparency in the process.

Current Email:

Congratulations! You were on the waitlist for ACTIVITY to take place on DATE, and a spot has just opened up! You have five days from now to accept this offer.

If you would like to accept this offer, login to your accounthttp://www.mountaineers.org/profile, and click on My Courses & Programs. Then select ACTIVITY. Once you are on the listing, click the green "Complete Registration" button - this will allow you to pay the course fee and secure your spot.

To accept this offer for your child please login to your account. Click on the round profile icon in the top right corner of your screen and scroll down to "Switch Account" to your child's name. Then if you are on a desktop device find the blue My Activities tab on the left hand side of their profile page. If navigating from a mobile device click on the blue bar with their name at the top of their profile and click My Courses & Programs. Then select ACTIVITY. Once you are on the program page, click the green "Complete Registration" button - this will allow you to pay the program fee and secure your spot.

If you are no longer interested in taking ACTIVITY, please click the Cancel Registration button or contact member services to cancel your registration. If you do not accept your offer, you will be cancelled automatically after five days.