General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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208 results found
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My Calendar SD411
Add a "My Calendar" page where I can see all of my activities on a calendar, or subscribe to an iCal feed of my activities.
Update April 2018
We are "cancelling" this for lack of a better status, because each of the items below is its own idea, and some are complete. Please visit the individual items to vote for or subscribe to them. Thanks!Update April 26 2016
Thanks to everyone who took the leader survey. The calendar requests with the most votes are below.The ability to filter by weekday or weekend which we are tracking here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7910340-weekend-activities-filter
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35 votesUpdate April 2018
We are “cancelling” this for lack of a better status, because each of the items below is its own idea, and some are complete. Please visit the individual items to vote for or subscribe to them. Thanks!Update April 26 2016
Thanks to everyone who took the leader survey. The calendar requests with the most votes are below.1. The ability to filter by weekday or weekend which we are tracking here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7910340-weekend-activities-filter
2. Ability to receive a calendar reminder when registration is opening for an activity. This is part of the Alerts & Notification idea, https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/7457242-add-bucket-tick-wish-list-and-email-notifications
3. Ability to sync outside calendar (Outlook, Google) with your Mountaineers Activities/Events which is part of the original idea above. COMPLETE—ALL calendar views on our website come with a iCal download, so for anything with a calendar view, you can download the relevant calendars and view them overplayed…
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Publicly accessible API
As a member of the Mountaineers, I'd love to give back in a way that I have particular expertise.
It would be great of the website had a public facing REST API for exposing data such as events and classes.
At least in a read capacity. My particular goal would be to write an Android (and possibly iOS) app to browse the events and what not.
It would be great to have easy native access to my up coming events, and be able to launch navigation to the event right from the app.
I have extensive experience writing and working…
18 votesChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Three day head start for basic students who don't yet have 3 climbs
Good afternoon Jeff,
Jim Nelson asked that I get in contact with you about a website feature we would like to explore in support of the Basic Climbing Course. We would like for the website to be able to flag Basic Course students who have not yet completed three climbs and give them a three-day head start in signing up for Basic climbs. As soon as a student has three successful climbs, the flag comes off and they have the same priority in signing up for climbs as prior-year Basic course graduates.
This change addresses two long-simmering concerns:
- It gives…
15 votesChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Use "Age Group" Radio Buttons Instead of "Age" for Lodge Reservations SD637
Is it better to use radio buttons for the age groups [i.e. one for Adults (age 14+) and another for Youth (age 13-)] when reserving a lodge stay than asking for actual age? What are the pros and cons?
Using radio buttons is better when one person is making a lodge reservation for another and does not know their age. I suspect with will happen a lot, especially for lodge admins who add hosts and other volunteers, as well as people who might bring a friend.
9 votes -
Beef up our route-place database to include all of the routes-places in the '100-best' books
The system has such capacity for displaying our routes and places in an attractive and appealing way, with enough detail to know where the trailhead is and whether or not it covers the route or place that one wants to take. It seems a huge missed opportunity to let routes-places be submitted without even the most basic of descriptions other than the pure length and elevation gain, which doesn't tell us much. Yet I know that Member Services is deluged with route place requests that are so urgent that you hesitate to push back. I wonder if we might be…
8 votesHello All - Thank you for your interest in this idea! I think everyone would agree that there are opportunities to enhance and build out our routes and places further. While we do the best we can at staff to handle the updates submitted by members to our current routes, we are not in a position to staff this process to its fullest. If improvements to the process are going to be made, it will have to come through passionate volunteers. If a group does decide to organize around routes places, we will see where and how staff can support as we do for other committees/groups.
As it relates to the 100 best hikes, I do believe that we have all 100 in our routes/places database. If you believe a few are missing, please share that information with info@mountaineers.org as that is something we would be happy to prioritize as…
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Access to Badge Rosters
Provide access to badge rosters with means for admins to maintain them and correct inaccuracies. I know of no defensible reason to hide this information, especially from committees that need it to do their jobs.
8 votesChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Fix incident report excel export bug
The incident report exports narratives in HTML. Change to plain text format. Example:
<p>At 1:10 pm 1.5 miles from the trail head on the Spray Park Trail (heading back to Mowich Lake), participant tripped on a root and ended up bumping her brow bone on another root. Student did not present with any signs of head trauma, the bump site swelled to approximately 2.5 cm in diameter and no bleeding was noted. Patient reported minor discomfort, no current medications. Applied a cold compress with bandana soaked with cold creek water and continued to hike out. Patient still retained normal mentation…
7 votesChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Course activity review tool for courses with 2-3 activities SD664
Include some bulk review and update tools for courses where we only 2-3 required activities. For courses like WFA, Navigation or Basic Snowshoeing with just a couple required field trips/lectures make a roster preview and download that allows you see that a student is registered for all required activities and then their participant result and probably participant notes. This is probably exception report for a course roster compared to 1-3 activity template roster (on screen and download).
For more involved courses we are hoping to build a mega download of all activities for students involved in that course. See listing…
7 votesThis idea is closing as we are moving forward with creating more course management tools for tracking outside of the website. Given the variety of requirements and corequisites that still exists in even small courses, we are going to apply the same solution to both instead of splitting the groups into two separate "types" of courses. To learn more about our progress towards enhanced course management tools, see this blog about the pilot program for a new tool here!
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Add a new Activity category called "Other".
This could be a catch-all spot for new ideas that don't yet fit an established category. A good example is the Olympia Branch Gear Swap. It is desirable to run it as an Activity because: 1. The intent is to have sellers register and pay for tables. and 2. Folks have now been trained/accustomed to searching activities for things to do. Given the creative, entrepreneurial nature of members and branches, new ideas do come along and need an outlet, rather than be discouraged just because they are a square peg. Over time, examples that had persistence would become candidates for…
7 votesChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Improve Course Application Process GH2951
Improve the online forms so that applications can be housed on our website (which is ideal), with a prefilled field linking to a particular course, that the form builder creates. When the form is submitted, the applicant is automatically added to the "applied" roster, and the same process continues from there. This has the advantage of reducing admin burden, but it will require our online forms to be much easier to build so that our leaders will make applications in plone. Probably a much bigger project.
6 votesHello All -
I wanted to provide an update and context as to why this idea is closing. First, this solution would only work for some application processes. There are situations where applications are a common application is used across courses/branches which would make embedding the form and creating an 'applied' status very complicated.
Second, we are not currently looking to embed more forms into our website given its current state. The reporting and functionality around these forms is limited and it would take significant development to offer the functionality that volunteers have today within our third party survey tool Alchemer.
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Re-sync Failed Plone-Acumen Transactions GH2921
Add a "Re-sync to Acumen button to receipt pages to enable Mountaineers staff to re-sync a transaction to Acumen. With power outages, Acumen posting, and server maintenance, this will make it easier to get any missed orders to Acumen without having to enter them manually.
6 votesThis topic was discussed with the Books team and given there is a reliable workaround, we can close this idea.
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Show "Late Cancellation" as a Participant Result
Show "Late Cancellation" as a status on the Participant Result, if participant cancels after registration is closed. This would be an additional option to Cancelled and No Show, which already exist. No changes to existing, automated emails.
6 votesHello All - This idea was discussed and is not going to be pursued. We appreciate and recognize the frustration of late cancellations, but want to focus our efforts on ways to change member's behaviors to avoid late cancellations. Currently, when late cancellations happen, we send an email reminding that person of the impact of late cancellations and to avoid such cancellations in the future. We encourage leaders to consider using participation notes when appropriate.
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Lodge Reservation Dietary Notes Improvement
The following is from Mary Ann Cameron, a life time member of the Mountaineers. She works at Rick Steve's Europe Through the Back Door. Rich Steve's had a lot of trouble meeting the diets of their tour members so they now ask only for medical dietary restrictions. This substantially reduced their problems and they have had minimal complaints. In the paperwork you fill out when you sign up for one of his tours the only question pertaining to diet is: “
MEDICAL DIETARY RESTRICTIONS (things that will make you ill).
If Rick Steves can send 20,000 tourists each year to…
6 votesThis idea is closing as each lodge handles dietary restrictions differently and there is not one solution that fits for all. Lodges can outline how they handle food preferences and/or dietary restrictions in their lodge stay descriptions.
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Open source the website and allow members to submit pull requests
Being based in Seattle, the Mountaineers is filled with software engineers, many of whom are chomping at the bit to contribute minor (and major) website changes that would remove some significant pain point or improve the experience. There seems to be a ton of low hanging fruit that could be knocked out fairly quickly by a set of people who are among the best coders in the world.
Obviously, we can't allow anyone to make whatever changes they want, but the model most open source projects use seems reasonable to follow, especially for a non-profit, volunteer run club. That is,…
5 votesChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Remove volunteer ages from Committee Meeting rosters
A few months ago the ages of volunteers started showing up in the rosters for committee meetings (see screenshot). I'm guessing this may have been added to support youth, but most adults consider their age to be private information.
Event rosters are viewable by anyone who has admin access, and it's common for many committee members to have admin access for various reasons. For this reason, committee rosters are basically public to the committee. Publishing everyone's ages does not seem appropriate.
This does not seem to be a problem specific to committee meetings. Most adults do not want the age…
5 votesHello David -
As mentioned earlier this week, we reviewed the possibility of removing age from Event Rosters but unfortunately it is not something we can support. Age is important to flag youth participants and help identify individuals who may not be of drinking age for events that may have alcohol for planning purposes. As mentioned, it is difficult for us to build separate roster rules for certain events versus others so for now Age will continue to be on all rosters. I appreciate this was not the outcome you were looking for - but thank you for submitting your idea!
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Favorites: Flag interest on an activity
I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.
5 votesHello All-
Thank you for your interest in this idea and Bob for submitting it a few years back. We always look for additional feedback and ideas to see what fits within our development budget and product roadmap. This idea was reviewed internally and with our developers and unfortunately is going to close. Developing this sort of personalized tag on activities would be significant and not something we can prioritize over the improvements to our core functionality. Thanks again for participating in our feedback to make our community's technology offerings stronger. If something changes in the future and this is possible we can revisit!
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5 votes
This idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Change Kitsap Branch Name to Peninsula Branch GH2736
Long time members of the branch did not think Kitsap captured the true nature of the branch's membership, so voted to rename to Peninsula branch. I expect some increase in membership from the Olympic Peninsula, where more people will feel like this is "their" branch. I do not think this will be significant in the overall scale of membership, of which Kitsap is a small part.
5 votesBased on Jerry's response via email outlining this is not relevant anymore, this idea is closing.
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Committee roster updates based on activity level
One of the things were trying to do right now is clean up the roster, lots of old info there. Any chance those can be self updating fields? For example the scramble standard says leaders have to do at least one trip every 2 years. Something similar could work for instructors too.
5 votesWe added the ability to download badges for all on a committee roster, so there is enough data for a “real human” to review and make decisions about a leader’s status. This is better than a costly automated system that could accidentally remove a person from a roster.
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Need better lighting outside the Seattle Program Center ~Facilities
It's pretty dark on winter night events with a high number of car/pedestrian interfaces from significant parking on the west side of a very busy street, and lots of people activity at the Mountaineers and near by venues. A couple of strategically placed street lights would help a lot. Would probably also help reduce car break in's at the park to have better lighting.
5 votesThis idea is closing as we have since incorporated the need for better lighting into our our facilities project planning to be prioritized against all facilities related needs. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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