General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
241 results found
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1 vote
Hello Liz -
This is being marked as close as there is already a way for event leaders to allow this! Leaders of events can reach out to Member Services to allow their event to not count towards the activity conflict check, allowing people the ability to sign up for an activity and event the same day. If there is an event that did not allow this, I recommend you reach out to that event leader to suggest it!
Best,
Devin Lampe
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Promote Through Airbnb
I suggest promote the lodges through Airbnb. I recently list a garden suite & a room upstairs in my home with Airbnb. The response has been very good, & surprisingly from good verified visitors, sll internationally world Travellers.
Give it a try. Even though it is for weekends & public holidays only.
1 voteThank you for this idea! I have shared this idea with our Baker Lodge committee host in addition to your idea about a sign to consider.
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A Big Signboard for Baker Lodge
I have been coming to Baker consistently the last 5 yrs or so, often, I met visitors at Artist Pt or trails who have not heard of Baker Lodge.
This lodge needs A big signboard by the car park, high & clear showing Baker Lodge, a phone no. , website & a big arrow >>>>> ☺️👌👍
1 voteThanks for sharing Jacqueline! I have shared this idea with the lodge committee leader to consider.
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Phone app
How about developing an app?
1 voteHello Molly -
Thank you for reaching out and for your idea! It is a strategic decision at this point to focus on improving our mobile web experience instead of building an app. I appreciate the desire to have an easier mobile experience and we hope to achieve that overtime!
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Shared Activities Section on My Profile
Please give us the option to have this to NOT APPEAR on our profile.
1 vote -
Filter activities that have a waitlist
I would like the ability to filter out activities that are full and already have a waitlist.
2 votesThank you Jacob for submitting this idea! It was considered internally but we have decided given the frequency of which we see waitlists turnover - filtering out activities with a waitlist would potentially make newer members overlook waitlist opportunities and drive fewer registrations. Given our recent update to allow for members to sign up for multiple waitlists, we want to encourage participants still review and consider waitlisted trips.
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POST THE TIME OF EVENT PRIOR TO SIGN UP
So many activities don't have a time posted for when the event starts. I have to wait till I get an email to see the time and then have to cancel if I'm not available. Why is this happening?
1 vote -
Show leader notes again when requesting leader permission
Many times, people don't read leader notes when requesting leader permission.
Perhaps the leader notes could be shown again when requesting leader permission to ensure that people read them.
The leader notes may contain additional pertinent information about the activity which participants should consider when requesting permission, or may contain specific requests for information, so requests missing this information end up being incomplete.
1 voteThis is being closed as not complete. The leadership permission form is the same across all activity requests so it is not possible for us to pull in a specific activity leader notes into this form.
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Leader permission requests should go to co-leaders and mentored leaders as well
Currently, even if an activity with leader permission has a co-leader who is an admin and a contact, that person does not receive leader permission request emails.
The same would apply for mentored leaders.
1 voteThis idea is being set to closed due to the changes made to the Leadership Permission process which will allow notifications/visibility to leadership permission requests a different way.
Those who applied for leadership permission will now be added to the roster with an "applied" registration status with a link to their request form. Anyone who can see the roster will be able to view these forms and members.
If coleaders/mentors/etc. want to be notified when someone applies, they can sign up for registration notifications which will email them when someone has applied.
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Alerts & Notifications Preferences for "Audience" Field
Members are able to setup alerts and notifications based on activity type (e.g. "day hiking"), branch, etc. It should be possible to configure notifications based on the audience (e.g. "adults", "20-30 somethings", etc.). This would allow for members to include notifications only for audiences they're interested in.
3 votesHello All,
I am closing this ticket at this time, as we currently lack a sufficient volume of activities under these specific audience types to make filtering effective. While we plan to update our alert notifications to include the "Audience" field, providing better visibility for this data, we want to avoid the risk of new members inadvertently limiting their alerts by selecting filters they don't fully understand. We can revisit this if our audience-specific activity volume supports a different user experience.
To see what updates we have done recently, check out our Technology Changelog.
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Support markdown for formatting all input
The website currently uses a rich text to format all content on the website. This can be convenient for some but it can be frustrating and slow to work with. Markdown is easy to write and understand (https://www.markdownguide.org/). It has become a common option on many websites. Please consider supporting markdown as an option and let users specify it as their default preference so that they can use it without having to select it each time they want to post an activity/comment/etc.
1 voteHello Josh -
I wanted to follow up on this request. For times where we want users to be able to use formatting, we use RichText fields. While I am sure many users would be familiar with markdown, most probably would not so if we were going to help allow additional formatting we would want to go a route that is easy to use for all members. That said, I am going to close this idea but keep the carpool idea open for now as I do see benefit in making this field more adaptable.
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Provide more clarity or even a link to let students manage their registration from the course activity page itself
Currently the text under register participant banner is clear but I keep getting emails from students on trying to not able to know the steps on how to manage their registration for course activities.
Suggestion:
(1) Add language more clearly on the steps to follow after visiting the course page such as clicking "Manage Registration" OR
(2) If possible, have the link to manage course registration available on all course activities.3 votesThis idea is being marked as closed. There are currently no plans to alter how this banner text shows and it is not possible to put the management course registration pop up on all course activities.
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make maximum wind, waves, and current required fields for Sea Kayaking activities
Sea Kayaking activities have fields for maximum wind, waves, and current. Currently these are optional. Because they are optional, some leaders do not fill them in. This omits critical information about how difficult a trip may be. Leaders should think about and enter specific values for each these. Making them required will enforce good practice.
At the 2025 Sea Kayak Summit, we voted to make these fields required, if it was technically possible. This is the request to do so.
10 votesThis idea is closing as not complete. The specific solution provided is not possible and the workaround options are not sufficient per the committee that requested it.
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New Policy Rollout
Require that any new, approved policies include, as separate document, plan for implementation by volunteer leaders and name of person on staff who will be contact point for roll-out support.
3 votesThis is being marked as closed. It has been shared with the volunteer development team in the past to consider.
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Allow us to see feedback given by trip leaders
Currently trip leaders post feedback on trips but it is invisible for us. Suggest to make it visible but like not editable. That way it is all transparent and we can see what is the feedback and can follow up as needed.
1 voteThis idea is closing as 1) participation notes are not meant to be feedback as this information is not visible to the participant and 2) it is important that there is a way for leaders to leave notes for other course leaders/instructors or trip leaders.
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Add LinkedIn to Website Footer
The content & community engagement team would like to add a LinkedIn logo and link to the Mountaineers Programs Footer. This should not be applied to the Mountaineers Books Footer.
3 votes -
Demographics age group is not optional
The member profile section "Demographics" is marked as "optional'. But it contains an age group. If this is not modified, it seems to default to youth, which prevents the member from signing up for anything until their parent fills out some forms. One adult friend skipped this optional section and was confused by his inability to register for anything. So, demographics is not entirely optional. It has effects....
Therefor, maybe change the wording or something?1 voteHello Tom -
I can help shed some light on what may be happening to your friend. While we ask for age range as part of demographics, we do not use that age range for any website permissions/functionality - they are purely optional! When you sign up as a member or guest member, you must sign our waiver and provide your birthdate. This is how we calculate someone's age and understand if they fall under "Adult" or "Youth" programming and form requirements. There have been some cases where someone does not enter in their correct birthdate or some loop holes that sometimes occur if someone's first interaction with us was a purchasing an online book. I am happy to look into the specific use case you mentioned of your friend if you/they would be willing to share their email/name. That can be sent to me directly at devinl@mountaineers.org!
That said,…
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Semi-commercial glacier /basic climbs
It is very hard to sign up for glacier climbs or basic climbs unless you are a student. There is a huge waiting list for those non-students and it is hard to track. Then it is hard to plan ahead if suddenly you are being moved from waiting list. I propose to create structure where there will be opportunity for paying extra but it will be for members who graduated from basic or have skills but don’t have time to track various waiting lists and just want to climb. I found zero climbs for non-students. I would gladly pay to…
1 voteThank you for submitting your idea! I appreciate the frustration you feel and as an organization we will explore how we can provide more open climbs within our dedicated but limited climb leader volunteer pool. However, it is not possible for us to apply any sort of fees to our climbs as the permits we acquire do not allow for it.
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Enable two committees (hiking and uran walks as an example) to jointly sponsor or offer a course, seminar, clinic or activity.
Enable the option of having multiple committees able to offer a course, seminar, clinic, event or activity. It would involve being able to use a template that includes both committees collaborating on a joint offering.
4 votesHello Liz -
Thank you for raising this idea! I looked into this and unfortunately it is not something we can support. It is not a technical constraint, but a constraint on how our branches/committee are governed/chartered. We need to have only one committee "own" that activity/trip. Becca would be able to explain further if you have more questions.
Best, Devin Lampe
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Block members from seeing my profile
Similar to facebook, allow a member to block other members from seeing their profile or activities. This includes blocking:
- access to profile
- visibility of name on rosters
- visibility of trips/events/activities where the person is the primary leaderThis should override leader privileges (and possibly staff privileges)
3 votesHello All -
We have explored this feature but unfortunately it is not something we can build into our website today or in the future. This type of logic not only would be very complicated to build for our site, but would cause downstream impacts to roster management and availability which would be difficult to work around.
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