General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


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  1. Add Title Choices to Routes & Places for Use with Activities GH1476

    To make it easier to better title activities where the route place has broadly varying options and alternatives, provide a list of alternate location names that may be used.

    Specifically, when scheduling an activity allow the leader to choose an alternate title from an "Alternate Route/Place Title" list that is populated from a route/place "Route/Place Titles for Activity Titles" list.

    Here's an example:

    For a scramble of "Silver, Tinkham & Abiel Peaks," https://www.mountaineers.org/explore/routes-places/silver-tinkham-abiel-peaks, the activity title currently is and by default after implementing this idea would be:

    Alpine Scramble - Silver, Tinkham & Abiel Peaks

    Alternate activity titles with…

    33 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We now have the ability to have alternate titles for routes/places that have a couple different destinations but all use the same access and thus we wouldn’t want two different Mountaineers groups there on the same day.

    An example is Snow & Gem Lakes. This trip can now simply be titled Gem Lake or Snow & Gem Lakes. Or if you are only climbing Tinkham and Silver Peaks you can now pick just those two peaks even though the listing has Silver, Abiel & Tinkham Peaks.

    The ability to switch to an alternate title is in the Route/Place tab when you are in the activity edit form while scheduling or editing an activity. It’s the same place you’d edit the date or choose a new route/place for the activity.

    Please note that this alternate title is not supposed to replace the summary. For example the title is not Gem Lake…

  2. Add "Calendar View" to the activity search SD501

    Add "Calendar View" to the activity search so that people looking for a certain type of activity but have time limitations can quickly see what activities would be valid.

    EX: I am busy every other weekend and would like to look for evening scrambles, currently I have to go through all of the listed scrambles. Where if there was a Calendar view to the search results I would be able to see the available scrambles quickly.

    4 votes
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  3. "My Activities" should be visible on the landing page after the login

    I'm internet savvy but didn't discover "My Activities" and other menu items that are currently hidden behind the login name, until recently.
    Make the site intuitive like http://www.Meetup.com. It shouldn't require training.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Jeff Bowman responded

    Thanks for the suggestion. The “My Activities” is in the profile menu in the upper right section of our website’s header per website best practices. Unfortunately, there’s just not room to expand all of the items in the profile menu to the header. The My Profile menu will have a bit more prominence in our mobile design, so when you’re using a smart phone or tablet the My Profile menu will be a bit easier to find.

  4. Reset faceted searches when date boxes are emptied GH1435

    If both Start Date and End Date boxes in the "Starting..." section of the faceted searches (Find Activities, Find Course and Find Instructor Opportunities) are emptied, reset/resubmit the search.

    It can be removed by clicking the date filter at the top of the search, but we also want the date filter to be removed if the date boxes are emptied.

    1 vote
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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  5. Make Autorenewal purchases show in My Purchases area GH1393

    Right now autorenewal purchases don't go through shopping cart so not showing up properly in My Purchases tab of the My Profile page.

    1 vote
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Properly Group and Sort Replies to Comments GH1392

    We're currently sorting trip reports and blog comments in reverse chronological order. This part is okay. But replies to a trip report or blog comment seem to appear "above" the post to which they apply. Ideally we want to place them "below" the post to which they reply and better differentiate replies from the original post.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Comments and replies are properly grouped and sorted in chronological order now.

  7. Mileage and Elevation Gain modifications GH1474

    Although Leaders can change the mileage and elevation of a trip they took instead of using the default route/place data, they currently have to do this by editing the "activity." It would be one-step easier if this was possible on the same page as when you "close out" the activity. Can we duplicate that data input there as well as in the activity template?

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    You may now update the mileage and elevation gain when closing an activity in addition to the trip results, participant results and volunteer hours. We also improved the instructions on the roster page, so it shoudl be much clearer how to close an activity.

  8. The doors are closed to most of us.

    Publish lists of truly open events where organizers are not micromanaging who can attend. The list will be incredibly short. Others have commented on this and per usual someone with 'official authority' to do so deleted their thoughts and suggestions. This is absurd, rude, and asinine. The arrogance demonstrated is remarkable. The issue stands. There are painfully few outings available (particularly for Basic Climbing Grads) to participate in. This does not feel like a club at all, but a set of tight cliques that are energetically guarded.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Hi Douglas,

    You are not alone in your frustration about the limited number of climbs for basic grads. In fact I’d encourage you to read this thread and comment on it which discusses this same issue so you can better understand the climb leader’s perspective as well

    http://feedback.mountaineers.org/forums/272594-leaders/suggestions/6939679-future-activity-sign-up-dates-modifying-registrat

    I am closing this feedback item because we are trying to make sure their aren’t duplicates of the same item. The issue you brought up is incredibly important and was actually discussed recently by the managing committee.

    The Managing Committee met on April 30, 2015 and decided to take no action on the issue right now. Central issues that contribute to these frustrations that they identified were a shortage of leaders and the various legitimate needs for pre-filling a roster that should not be disrupted. However, they decided that working on increasing the leader base and monitoring frustrations related to this issue…

  9. Add Ability to Grant Badges to Instructors from Course Activities SD657

    Add the ability to add badges to instructors for successfully completing instructing at a course activity, where the badges are different from those that are awarded to participants.

    7 votes
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    2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  10. Still Logged In as a Zope User GH1096

    A few folks have received a "Still Logged is as Zope User" message when logging out of the website. Please let us know if you are one of them. Thanks!

    Here is info that would be helpful to us if you experience this issue:


    • What device are you using (brand, model, etc.)


    • What browser and operating system you are using.


    • Was there anything odd about when you logged in?


    • From where did you log in (e.g. following a link in an email or bookmark/favorite that required log in or navigation directly to mountaineers.org.)?


    • What page were you on when you…

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    We understand what causes this issue and it is only an issue with site admins. It has not been reported by anyone in several months.

  11. Allow Members on Waitlist to sign up for Additional Outings.

    The system currently does not allow members to sign up for more than one outing. If you are on a waitlist, particularly if you are third or more on that list, I think the system should allow you to also sign up for another trip as backup. It seems unfair to force members to give up a potential spot on their preferred trip only to confirm on less preferred trip simply because of the system. Thank you.

    19 votes
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    Low Priority  ·  9 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Bookstore Hours

    I love the bookstore, but wish it was open on Saturdays so that those of us with day jobs could use it more often!

    1 vote
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Most of our members are out playing on the weekends and we are not in a great retail location so Saturdays historically has not been a good fit. Please do review our extended hours on the bookstore page, mountaineers.org/bookstore. Thanks!

  13. Change Color for links that those with higher permissions can see

    Can the colors on "hidden" menu options be changed? The red text on blue background is almost impossible to read.

    0 votes
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    On calendar views, we have white text on colored backgrounds with the background color denoting the state.

  14. Weekend Activities Filter SD502/503

    Add a filter to the activities search so you can find weekend events only.

    9 votes
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    3 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  15. When viewing someones profile make the "My Activities etc" show up differently than one's personal profile GH901

    When browsing another members page, many of the headers appear as if I'm viewing my own page (My Activities, My Profile, My Courses). It's a bit confusing at first whether those will continue navigating another users page, or will take me to my own.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    When viewing someone else’s profile we now have changes to help make it clearer whose profile you are looking at. When you are looking at someone else’s profile it no longer says My Activities or My Courses it simply says Courses and Activities and the person’s name is inserted above so it is clear that it isn’t your profile you are looking through.

  16. Move Question Mark

    The question mark at the bottom of the web page is right on top of the down arrow on the scroll bar, so its really easy to accidentally click on it, which is very annoying. Can we move the location of the question mark a little so that it doesn't cover the scroll bar? (from Ralph Wessels)

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Jeff Bowman responded

    We’ve reviewed and discussed and unfortunately, we cannot find a better place for the question mark to live, and no one else has reported this as an issue.

    Please do email us at info@mountaineers.org if there’s anything you need.

    Thanks again for bring this to our attention!

  17. Make Mountaineers e-newsletters come from different email than activity emails

    It's helpful for me to be able to sort through activity related emails separately than e-newsletters. Maybe make these come through as activities@mountaineers.org versus info@mountaineers.org

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Low Priority  ·  Jeff Bowman responded

    We discussed and determined that our current infrastructure is best with just one address for our email newsletters, confirmations and notifications.

  18. 0 votes
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    Medium Priority  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  19. SELL "MERCHANDISE" ONLINE SD139/323/342

    Update content type,layout product page similar to the book view, but specific to logo'd merchandise, and set up faceted search

    0 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  20. 0 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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