General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. When Copying a Blog Post Do NOT Copy Comments GH2497

    When copying a blog post do not copy any associated comments. Sometime we copy a blog post as the starting point for a new blog post. One example is our "10 Essential Questions" blog.

    2 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Allow Site Admins to Delete Comments GH2498

    Allow Site Admins (i.e. Staff group) to delete comments on content items. So far we mostly have comments on blogs. This is needed for improved comment moderation.

    1 vote
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  3. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Revise Save Data Adapter View GH2941

    The PFG "Save to Data" adapter view (see attached) make it seem to easy to delete the entire data set, because the "Clear Saved Input" button is too prominent. I think it would be best is the big blue button were changed to be "Download Saved Data" and we add a "Clear saved data" link at the right of the page.

    1 vote
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  5. Change Shopping Cart Timer Message Text GH2932

    Change the shopping cart timer message text to:

    You have {time_remaining} minutes to complete your registration and payment or your registration will be canceled to give others a chance to register.”

    Where time_remaining is 30, 29, 28, etc. minutes (it starts at 30 minutes, a website setting that can be increased or decreased if needed).

    It seems like it might be better to show how many minutes remain to give a better sense of urgency.

    0 votes
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  6. Consolidate Responses on Website Feedback Forms SD672

    We updated the responses to some of the "questions" on our feedback survey forms. The aggregated data shows both the old and the new/edited response. To make the data clearer, we should consolidate the old and new response so that are counted as being the same.

    3 votes
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  7. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote
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  8. Create a category of documents that are truly private

    Currently even if a listing or document is marked private by the creator it can still be viewed by ANYONE who is listed as a leader for any committee on the mountaineers website., except for member profiles. On occasion we create and want to archive documents and trip listings that the creator does not currently, or ever, want those hundreds of Mountaineers leaders to be able to see (trip postings that aren't ready for prime time, participant information for a Global Adventure that may include passport details, etc.) I'm guessing that few people who click 'private' on the status bar…

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    Website permissions are automatically assigned as needed. We can manually make exceptions to these. If you think thi sis needed, please send a request with the details of how you think permissions need to be different and a link to where this is (or your best description if it is something new we’re adding) to info@mountaineers.org.

  9. Improve Layout of Bottom Portlets GH2806

    When we have more than three bottom portlets, their layout arrangement goes "bonkers." We'd like to arrangements to work like those in the attached example.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  10. Contact Merge Improvements GH2406/2578

    Merge content authorship (e.g. Routes & Places, blogs, feedback responses etc.) when merging contacts.

    0 votes
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    Planned  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  11. Upgrade to latest 4.3.x version of Plone GH2850

    To make sure we have the latest bugfixes, can more easily contribute any fixes of our own back to Plone, and are in the best position to upgrade to Plone 5.

    0 votes
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  12. Upgrade to Plone 5

    Our website is built on Plone 4.3 which runs on Python 2. Support for Python 2 ends in 2020. Plans to have Plone 5.2 on Python 3 are in the works. To be sure we are able to maintain support and install needed security patches, we should begin the process of upgrading to Plone 5 in late FY2019 and complete the transition in early FY2020. We will get many small side benefits from the upgrane to Plone 5 like being able to have links in help text and importing events.

    0 votes
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    In Progress  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  13. Migrate Files to "The Cloud" ~IT

    We have internal systems we can move to a cloud platform: office apps & files (apps, documents, spreadsheets, presentations), and graphic design apps & files (e.g. Adobe Creative Suite). Note that we already have photo storage in SmugMug and on website and video storage in Vimeo and YouTube.

    0 votes
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    In Progress  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  14. Uncheck all email opt-ins when the email opt-out box is checked in Salesforce.

    Add a process in Salesforce that unchecks all email opt-ins on a member's profile if the email opt-out box is ever checked in Salesforce.

    1 vote
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    Completed  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  15. No "feedback" link on the books page

    Can we add a "feedback" hyperlink to the bottom of the books home page like there is on all the programs pages?

    thanks!

    1 vote
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  16. Make Header Only Toggle Between Publishing/Programs on Click GH2872

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    16 votes
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    13 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow summary text to wrap around the photo on the front page of a listing GH2886

    Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!

    1 vote
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    High Priority  ·  1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  18. Create online credit card intake form for credit cards for all rental clients

    Hey Jeff,

    I'm putting this here to request we make an online form that will allow our rental clients to submit credit card information and to authorize we charge their card for rental deposits and final payments. This eventually needs to be a broader conversation with Gabriella and Barbara because they actual do the charging and I collect the information.

    Benefits:
    - Reduced time in playing phone tag with clients.

    - Better experience with clients and faster turn-around time between inquery/booking/deposit/final payment

    - Easier to require CC information to be kept on file for deliquent charges or additional costs. It…

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    Garrett: For security reasons, we cannot store credit card information on our local computers, local servers, or our website. This is why we have the “Organization & Online Invoicing” project, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/17914396-organizations-online-invoicing-sd562.

    We can do it on paper, but even that is a “no no” as far as credit card security is concerned. Paper is somewhat acceptable, because the credit card information may be redacted or the paper destroyed.

    I just talked to Barbara and there is a possibility of using Acumatica for invoicing until we get the website project done. It’s not exactly what you requested, but it should help quite a bit.

  19. Add back grey line text divider line in rich text fields GH2427

    Previously you could add a gray line to break up your text in blogs and other text heavy fields. Ever since we launched the new text editor that <hr> HTML tag has disappeared - bring it back!

    1 vote
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  20. Promo Codes: Bulk Discount SD332

    As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of the same items or types of items (e.g. books, merchandise).

    2 votes
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