General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. When Copying a Blog Post Do NOT Copy Comments GH2497

    When copying a blog post do not copy any associated comments. Sometime we copy a blog post as the starting point for a new blog post. One example is our "10 Essential Questions" blog.

    2 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make Header Only Toggle Between Publishing/Programs on Click GH2872

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    16 votes
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    13 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  3. Consolidate Responses on Website Feedback Forms SD672

    We updated the responses to some of the "questions" on our feedback survey forms. The aggregated data shows both the old and the new/edited response. To make the data clearer, we should consolidate the old and new response so that are counted as being the same.

    3 votes
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Allow Site Admins to Delete Comments GH2498

    Allow Site Admins (i.e. Staff group) to delete comments on content items. So far we mostly have comments on blogs. This is needed for improved comment moderation.

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  5. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  6. Revise Save Data Adapter View GH2941

    The PFG "Save to Data" adapter view (see attached) make it seem to easy to delete the entire data set, because the "Clear Saved Input" button is too prominent. I think it would be best is the big blue button were changed to be "Download Saved Data" and we add a "Clear saved data" link at the right of the page.

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  7. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  8. Create a category of documents that are truly private

    Currently even if a listing or document is marked private by the creator it can still be viewed by ANYONE who is listed as a leader for any committee on the mountaineers website., except for member profiles. On occasion we create and want to archive documents and trip listings that the creator does not currently, or ever, want those hundreds of Mountaineers leaders to be able to see (trip postings that aren't ready for prime time, participant information for a Global Adventure that may include passport details, etc.) I'm guessing that few people who click 'private' on the status bar…

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    Website permissions are automatically assigned as needed. We can manually make exceptions to these. If you think thi sis needed, please send a request with the details of how you think permissions need to be different and a link to where this is (or your best description if it is something new we’re adding) to info@mountaineers.org.

  9. Improve Layout of Bottom Portlets GH2806

    When we have more than three bottom portlets, their layout arrangement goes "bonkers." We'd like to arrangements to work like those in the attached example.

    1 vote
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    High Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  10. Customized Email thanks for Books inventory versus Courses/Activities/Lodges SDtbd

    It'd be great if you only bought a book through the website that the email receipt references the most relevant email.

    1 vote
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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  11. Need to add links to Branch websites under the "Branches and Committees" page of the main Mountaineers.org website

    Some of the branches, like the Olympia branch, have stand alone websites that provide much more information on their officers, committees, and activities than the main mountaineers.org website. It would be beneficial to all to clearly link the individual branch webpages to their respective branch pages under the "Branches and Committees" page of the Mountaineers.org site.
    I wasted a ton of time trying to find detailed info about the Olympia Branch on the Mountaineers.org site only to give up. I was finally told about the olympiamountaineers.org site and voila, there was all of the info I needed. A direct link…

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    We added branch home page and committee page features in July 2015. Since then our branches and committees have been moving content form their own websites to mountaineers.org. Most branches and committees have completed this. Our Olympia Branch is in the midst of this content migration and will be done soon.

  12. Uncheck all email opt-ins when the email opt-out box is checked in Salesforce.

    Add a process in Salesforce that unchecks all email opt-ins on a member's profile if the email opt-out box is ever checked in Salesforce.

    1 vote
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    Completed  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  13. No "feedback" link on the books page

    Can we add a "feedback" hyperlink to the bottom of the books home page like there is on all the programs pages?

    thanks!

    1 vote
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    New  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  14. Allow summary text to wrap around the photo on the front page of a listing GH2886

    Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!

    1 vote
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    High Priority  ·  1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  15. Improve (Prevent) Header Switching When Viewing Content SD632

    As a site visitor keep the universal header selection and global (section or subsite?) header (The Mountaineers or Mountaineers Books) displayed until I choose to switch so that I do not have a jarring navigation experience while I am browsing the site.

    6 votes
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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  16. Create online credit card intake form for credit cards for all rental clients

    Hey Jeff,

    I'm putting this here to request we make an online form that will allow our rental clients to submit credit card information and to authorize we charge their card for rental deposits and final payments. This eventually needs to be a broader conversation with Gabriella and Barbara because they actual do the charging and I collect the information.

    Benefits:
    - Reduced time in playing phone tag with clients.

    - Better experience with clients and faster turn-around time between inquery/booking/deposit/final payment

    - Easier to require CC information to be kept on file for deliquent charges or additional costs. It…

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    Garrett: For security reasons, we cannot store credit card information on our local computers, local servers, or our website. This is why we have the “Organization & Online Invoicing” project, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/17914396-organizations-online-invoicing-sd562.

    We can do it on paper, but even that is a “no no” as far as credit card security is concerned. Paper is somewhat acceptable, because the credit card information may be redacted or the paper destroyed.

    I just talked to Barbara and there is a possibility of using Acumatica for invoicing until we get the website project done. It’s not exactly what you requested, but it should help quite a bit.

  17. Promo Codes: Dollar Amount Discount for "Entire" Shopping Cart SD410

    As a site visitor allow me to use a promo code that gives me a dollar amount discount on everything in my shopping cart up to the total amount of items in my shopping cart that qualifies.

    This could be quite useful for volunteer recognition.

    3 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  18. Promo Code: Bulk Discount for Purchasing from a Series SD484

    As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of items from the same series (e.g. books in the Day Hiking series or backpacking courses/clinics). So we define "series" as any group (or bundle) of items of any kind (books, courses, etc.) that have to be in the cart for the discount to be applied.

    3 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  19. Selecting from the Dropdown

    When you select from the search/suggestions box ("You May Also Like" section, for instance), it jumps around and makes it hard to select with precision.

    For example, as admin when I try to create a discount code and I need to add multiple items with the keyword "mountain", it is next to impossible to scroll and pick a tile that is in-between transitions.

    Another example is "Recommended Reading" on many of our content types.

    1 vote
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    Medium Priority  ·  2 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  20. Promo Codes: Bulk Discount SD332

    As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of the same items or types of items (e.g. books, merchandise).

    2 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
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