General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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741 results found
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Improve Drill Down Navigation in Left Side Bar
I waste a lot of time navigating up and down the hierarchy page-by-page. Certainly, the breadcrumbs and the navigation tree in the left side bar are a great help for more effecient navigation.
Unfortunately, the left sidebar is somewhat limited because at certain levels the expand/collapse arrows no longer work. For example,when you encounter "committees", you cannot drill down further. Instead, you must move your attention to the body of the page and choose a committee from there. Then the hierarchy in the side bar miraculously expands and you can continue drilling down from there. (Until you reach another committees…
1 voteAs you noted, one can now drill down at the committee level. We cannot do this for the branch “home page” because branches requested a home page style that did NOT include the left navigation panel. You do get the lefty navigation back once you’ve gone to the Branch News, Courses & Activities or About Us page.
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Volunteer Recognition Badges ~WebsiteContent
We have Super Volunteer and Key Leader Badges. What other ideas do you have for volunteer recognition badges? This input, combined with our current and future website abilities will help us make the best decisions as we develop ways to recognize the hard work that our volunteers do.
1 voteWe shoudl do this as a survey to our volunteers. It’s too hard to get responses for this kind of a question here.
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1 vote
We recently added a “resources” capability to our Routes & Places. We can use it to add appropriate links to Peak Bagger. See the “Enhanced Trip Navigation Resources” blog post at https://www.mountaineers.org/blog/enhanced-trip-navigation-resources.
We can also link to the Peak Bagger Club lists in our Award (aka Peak Pin) Badges at https://www.mountaineers.org/membership/badges/award-badges/all.
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Preview Activity before saving
There should be a way to preview an activity before submitting it. Currently one saves and then edits (submitted by Henry Romer during Focus Groups).
1 voteLeaders can change their trip to Private state which is a “review” state. When an activity is private it will still show up in a leader’s My Activities area but not in the search area for the general public.
We chose to make activities automatically published because that is what most leaders requested, especially because you can specify open and close registration dates. And you can always go in and edit your activity.
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Download Roster: Have option to download only those selected GH1132
Right now the download roster brings everyone on the list, it would be cool to be able to select a portion of the roster and download this portion for management for all rosters (committee, course and activity). - Suggestion from Focus Groups
1 voteYou can now pick whatever part of the roster you want to download!
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Develop Member Dashboard
Create a member dashboard that allows us to more easily track membership by type, branch, member interests etc.
1 vote -
Create Volunteering "interests and skills" checklists SD187/188/189/283/317
One of the quickest ways to match organization needs with membership talent is to identify what skills are needed and what skills potential volunteers are willing to offer. When such postings are put on the website on the "Get Involved as a Volunteer" webpage (https://www.mountaineers.org/volunteers/get-involved-as-a-volunteer), we have YET not to have someone come forward and offer to help out. If your profile page allowed you to report your interests and skills, The Mountaineers could more specifically target recruitment efforts to people who are most likely to like the work being offered. It's a fundamental part of ensuring that…
1 voteCheck out the My Volunteer Profile tab from your account and My Profile link.
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Bring Trip Feedback Survey onto Mountaineers.org and include course surveys SD31/38
President Dan Lauren created a trip survey mechanism that operates through a different platform than Mountaineers.org but which provides invaluable information for Leaders about how their trips were viewed. It would be great to make this information easier for Leaders to see on Mountaineers.org rather than another platform with a different log-in. This could then be expanded to courses and allowing committees to analyze feedback from students efficiently through the website as well.
1 voteSee https://www.mountaineers.org/blog/2-4-books-feedback-search fro more info.
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Have Peak Society annual dues payment recorded as a donation GH1160/SD337
Have Peak Society donations be recorded as donation rather than membership type purchase opportunity.
1 vote -
Create a UI for staff to process membership dues
Staff have a 21-step manual process for processing dues paid by check currently. We need a better user-interface and process for this system since a large portion of dues still come via snail mail.
1 vote -
Fix Membership Join dates so they are not linked to other family members profiles
Join dates were getting modified when membership types were being changed.
1 voteThis has been fixed so they are no longer linked however we were not able to individually identify records where this has happened. Please contact member services at info@mountaineers.org if this happened to you so we can update your profile accordingly.
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Fix Rolling Enrollment Date Structure
Make sure that you can set up a course for rolling enrollment that then closes after the course end date so if you have 8 workshops under one course header for 2014 you can start over in 2015 with a new course and 8 new field trips that don't get rolled into one. This helps avoid huge course rosters to maintain.
1 voteCompleted at the end of December 2015 thanks to testing from First Aid coordinator Mary Panza.
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Hide Cancelled activities from Default Find Activities View
Is it possible to add a flag in the Activities View that would hide all cancelled activities. It would be nice even if all cancelled activities were hidden automatically unless you set a checkbox to "Show Cancelled Activities".
1 voteWe just completed this. You’ll find it at the end of the list of filters on Find Activities.
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Streamline waitlist registration for course related field trips
Right now if you are registered for one field trip but on the waitlist for another and get off the waitlist you are not automatically removed from the other roster. Ideally there would be some sort of notice reminding the person to cancel off their other list or some sort of automation.
-Submitted by Chris Williams1 voteWe added info to the confirmation emails instructing students to check their roster statuses before confirming the new course registration.
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Always list field trip locations in Course Activities GH1126
For course activities, include the location even when there is only ONE location.
Example: (1st FT listing is great, 2nd FT listings is poor)
Crag Course FT 1
Tieton River Sat, May 2
Vantage Sun, May 2Crag Course FT 2, Sat, May23 - Sun May24
(NO LOCATION LISTED. REQUEST LOCATION ALSO BE LISTED)1 vote -
On line user account changes
Hello,
My credit card changed. I use it for automatic renewal payments. Thee is no clear way for me to update my credit card info via the web site login. Pleae let me know how I can update my credit card info on line.
Thank You, Gary Zink1 voteHi Gary,
To update your credit card for autorenewal payments you’ll want to log in and go to My Profile and click the Recurring Payments tab on the left hand side.Tess
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Roster field showing members Branch
Many trips and outings are joined by members from all Branches. Once a trip is created, and the time comes for communicating final information, a field showing the participant's Branch world be most helpful to assist with arranging carpooling.
1 voteWhen we were chatting with many of our leaders and members during the creation of the current carpool system there was a strong consensus that people have the flexibility to share more detailed information about where they are coming from rather than grouping by Branch. We also were not able to share city with the group because of member privacy.
What we came up with instead is the carpool preference field which has 2 parts. One that allows you to pick Drive, Ride, Drive or Ride, Drive- Full Car, Drive- Have Space.
And then part two where you can say. I’m coming from Ravenna and prefer to meet at 65th St Park and Ride.
Anyone signed up for the same trip can then see this detailed information when they go to the roster and click Email Roster.
Leaders are able to see which city people are coming from and occasionally…
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Change "downgrade" language
I suggest changing your language on membership "downgrades". Rather than say "downgrade", which has negative connotations, why not say "You have chosen to change your membership type". Using the word downgrade makes it sound like the membership type has fewer benefits or less value than another type.
1 vote -
Donate via a foundation online
Donors whose funds come from a foundation cannot donate online with the current system, they have to mail a check via their foundation. One new donor requested that The Mountaineers look into a way to contribute foundation funds online.
1 vote -
Make land manager title a type-ahead field
Make the Land Manager field a type ahead field in Routes/places so the proper information can be entered the first time during creation.
1 voteWe improved all of type ahead field, so they are working much better now.
You can also add to type ahead field by typing the entire name of the new item and clicking on it.
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