Allow primary leaders to uncheck their "show as contact" for an activity
Course and course lecture/field trip leaders are increasingly utilizing generic Committee profiles or Basic Course profiles as the Primary Leader for course related activities to make sharing the workload of answering participant questions and managing the rosters easier. Burnout is a common consideration I hear from leaders choosing to do this.
However we need real people to lead activities for many reasons, chief among them are:
• Someone from The Mountaineers (or approved by us) needs to be on site and manage the participants.
• Our emergency and leadership teams needs to know who is in charges in case an incident or accident happens.
• Someone needs to close the activity and assign credit.
Allowing the removal of a primary leader as a contact for an activity will help volunteers by ensuring that questions go to a shared inbox (listed as a co-leader), will help members by reducing the time they wait for answers from a single individual, while preserving our ability to quickly identify the accountable individual on the ground at these activities and at-bat for closing the activity on the website.
As a side-benefit, leaders might adopt the use of the "mentored leader" activity role more readily if they have the ability to display the mentored leader as the sole contact for the activity.
Changing from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
-
Yes, for sure and this is great for accountability purposes. However, committees are not utilizing the mentored leader activity role because of this and are instead choosing to make the mentee the "primary leader" instead, so that they gain experience as the sole point of contact for an activity.
-
It is possible to uncheck the Primary Leader's "Show as contact" box and it sticks, but they are still displayed as on the activity view. I suspect this is because of our "policy" of making sure there is always one "the buck stops here" contact for every activity and so that the Primary Leader is always the first contact listed on the activity view.