443 results found

1. Activity Feedback Chart Color Scheme

   Feedback Color Coding. The colors used for a Great Trip (RED) to Terrible Trip (Green) seem backwards to me, and should be in reverse order to the way they are now. Red usually means there's something wrong and green usually means everything's great Go.

   8 votes

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   0 comments  ·  Feedback Surveys  ·  Delete…  ·  Admin →
   Completed  ·  AdminDevin Lampe (Technical Experience Manager, The Mountaineers) responded

   Hello Don -

   Thank you for submitting your idea and bringing this to our attention! The colors are assigned in the order of the response options. For example, response option #1 was set to red, option #2 set to yellow, etc. However, I agree that for our survey responses that are yes/no or some sort of grade typically start with the positive choice. That said, we have changed the colors associated to the response options to make it match our branding and seem less like a color grading scale.

2. Print Youth Program Forms SD647

   We'd like to print the Youth Program Form(s) as we do for the Youth information Form(s) from the Youth Flag Report.
   - We'd have two "print" buttons on the Youth Flag Report: "Print Youth Information Forms" and "Print Youth Program Forms"
   - We'd use the same "line in the sand" (i.e. ~~~) to include only text/responses above the line for the program form(s) being printed.

   8 votes

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   0 comments  ·  Rosters  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Jun 2019.

3. Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteContent

   This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.

   The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and Technical rating - this is of course the same technique used by scrambles and climbs. A final version of the new rating scheme was presented at the Snowshoe Summit held on October 9 and approved unanimously by all branches. The proposal document includes the rationale for the change, and can be viewed here:

   https://docs.google.com/document/d/133v_0TZhir56_kGjwl3BT_XNoYYAQgQFl6q2sAz1M6M/edit?usp=sharing

   This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.

   The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and… more

   8 votes

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   1 comment  ·  Activities  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Nov 2021. The snowshoe Routes & Places, https://www.mountaineers.org/activities/routes-places#b_start=0&c4=Snowshoeing, were updated per the Snowshoe Clubwide Standard, https://www.mountaineers.org/about/vision-leadership/board-of-directors/clubwide-activity-standards/snowshoeing/view.

4. Need Feedback Survey for Lodge Stays SD634

   Right now there is no way for participants to submit feedback on their lodge stay. Create a web form survey like we do activities, courses, and events. On Mondays (or maybe Tuesdays to account for the holiday weekends), send a link to anyone who stayed at the lodge in the last seven days. Aggregate this feedback on the lodge pages.

   8 votes

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   0 comments  ·  Lodges  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed Sep 2019.

5. Add Emergency Contacts to Committee Rosters & Course Rosters GH1836

   Currently, emergency contacts can be viewed / printed for Activity Rosters, but not Committee Rosters or Course Rosters. This creates a shortcoming in safety preparation for course field trips, as there is not a reliable means of having emergency contact info available for students & instructors participating at field trips. Would seemingly be a relatively easy fix to make Committee & Course Rosters function similar to Activity Rosters.

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   4 comments  ·  Safety  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Completed May 2016.

6. Track Leaders, Instructors and Members better on Committee Rosters including Automatically Assigning Leader Badges SD134/SD580

   Right now you are added as a leader to a committee and Member Services gets an email notification that requires them to add the badge. Leader web rights however are instantly granted with the addition to the roster.

   Expiration dates for each, automatic leader/instructor badge assignment/removal, roster removal if none remain. Add committee member checkbox. Bulk update tools for managing roles/expiration dates. Determine what an instructor really is.

   8 votes

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   11 comments  ·  Rosters  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   We added fields for tracking committee member, leader and instructor expiration dates, and automatically assign or remove the leader badge specified on the committee.

   Additional details were sent to committee chairs on Nov 20. See the tech blog post, https://www.mountaineers.org/blog/2-9-many-small-improvements, for more info.

7. Add a filter for Cancelled Activities on My Activities page GH1325

   Can we please get a sort or filter button on this page so that we don't have to view the canceled events?

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   4 comments  ·  Members  ·  Delete…  ·  Admin →
   Completed  ·  Jeff Bowman responded

   Based on the original request and comments, we added “Show Canceled” checkbox, “Show waitlisted” checkbox and a date range filter. We did the same for the My Courses & Programs page. Go check it out!!

8. Make Date/Time Calendar widget a consistent format GH3662

   Across the site I have discovered that the date/time calendar widget is not in the same format (some have Saturday/Sunday at the beginning/end of the week; others have Sat/Sun at the end of the week). In general this is fine, but when you're adding LOTS of activities for entire program year it's significantly more time consuming because you have to pay closer attention to which day you are clicking. And, there's a higher likelihood of choosing the wrong date because visually it is in a different location on each calendar widget. It would be preferred if all calendar widgets had Sunday at the beginning of the week and Saturday at the end, but consistency is the most important.

   Across the site I have discovered that the date/time calendar widget is not in the same format (some have Saturday/Sunday at the beginning/end of the week; others have Sat/Sun at the end of the week). In general this is fine, but when you're adding LOTS of activities for entire program year it's significantly more time consuming because you have to pay closer attention to which day you are clicking. And, there's a higher likelihood of choosing the wrong date because visually it is in a different location on each calendar widget. It would be preferred if all calendar widgets had… more

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   7 votes

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   4 comments  ·  Infrastructure  ·  Delete…  ·  Admin →
   Completed  ·  Kristina Ciari Tursi responded

   This was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.

   
   

   Thank you for your patience and feedback.

9. Add Last Activity Led Date Field to Committee Roster SD597

   This would help with committee roster management bay making it easier to find inactive leaders.

   7 votes

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   Completed  ·  0 comments  ·  Rosters  ·  Delete…  ·  Admin →

10. Remove "Getting Started Series" from the Activity Leader Rating GH2781

    It's confusing to see "Getting Started Series" in the activity search results as an option when we no longer have a formal "Getting Started Series" program.

    7 votes

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    2 comments  ·  Activities  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Complete Jun 2022. We removed the "For Beginners (Getting Started Series)" item from the Leader Rating List. Future activities with this rating were changed to "Casual."

11. Please create two "outdoor leadership" activity types ~Salesforce

    In order to track what the mountaineers does in terms of outdoor leadership, we would like two activity types:

    Leader Development - Leadership Skills
    Leader Development - Technical Skills

    Below is the email thread for background:
    Here’s a really quick stab at some language, for nothing else than to give us something to edit:

    Leadership Skills
    - May or may not be activity-specific.
    - May or may not have a focus on outdoor leadership.

    - Emphasis on facilitation, instruction, and/or group leadership.

    Technical Skills
    - Activity-specific.
    - Skill development in activity that this person leads or aspires to lead. (Not quite sure how to word this, but trying to differentiate something like Canmore from the Basic Climbing Course.)
    - May have an emphasis on incident management or activity-specific rescue techniques.

    From: Becca Polglase
    Sent: Thursday, January 11, 2018 2:56 PM
    To: Tess Wendel tessw@mountaineers.org; Steve Smith steves@mountaineers.org; Sara Ramsay sarar@mountaineers.org
    Subject: "outdoor leadership" activity type

    Hi folks,

    As we were talking about tracking participation in Outdoor Leadership activities, we decided we would like two categories:
    Leader Development – Leadership Skills
    Leader Development – Technical Skills

    Two questions, probably both for Tess:
    1. I was trying to utilize our current “Outdoor Leadership” type to edit and categorize courses and activities appropriately from 2017 so I could run a report for Elizabeth… For courses, it happens at the course template level and it works great. I created a report: https://na88.salesforce.com/00O1Y0000074Meh that’s saved in the Volunteers folder. We’ll likely have to do an annual data clean-up to make sure we aren’t missing any that aren’t tagged correctly, but I did that for 2017. For Activities, at the template level there is only a single-select. At the Activity level, you can multiselect, however there is help language discouraging this (and the help language is good I think). Is there a reason we can’t get a multi-select activity type at the template level? That would lead to much less year-end data clean-up.
    2. What is the process by which we change the existing “outdoor leadership” course type to “leader development – leadership skills” and add a “leader development – technical skills”?

    Steve/Sara – we should have some definitions.
    Eg –
    Canmore Ice Climbing is clearly LD – Technical Skills
    Mick Pearson – LD – Technical Skills and LD – Leadership Skills
    Leadership Conference – LD – Leadership Skills
    Everett Instructors Clinic – LD – Leadership Skills and LD – Technical Skills
    WRMC – LD – Leadership Skills? Or do we track this with some other method because it is not a mounties only thing?
    ACA Trainings – LD – Leadership Skills and LD – Technical Skills? Or do we track this with some other method?

    In some cases, we are charging people to participate and in others we are paying for them to participate. Do we care?

    For now we can at least get the two categories going and the definitions written.

    In order to track what the mountaineers does in terms of outdoor leadership, we would like two activity types:

    Leader Development - Leadership Skills
    Leader Development - Technical Skills

    Below is the email thread for background:
    Here’s a really quick stab at some language, for nothing else than to give us something to edit:

    Leadership Skills
    - May or may not be activity-specific.
    - May or may not have a focus on outdoor leadership.

    - Emphasis on facilitation, instruction, and/or group leadership.

    Technical Skills
    - Activity-specific.
    - Skill development in activity that this person leads or aspires to lead. (Not… more

    7 votes

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    1 comment  ·  Activities  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Feb 2019

12. Youth Registration Checkbox for Activities GH2750

    For activities, change the checkbox text shown to youth under 18 to: "I have verified that a Qualified Youth Leader will be present for this activity. The youth registrant meets the age and skill requirements and has permission to participate in this activity. <a href="/activities/request-leaders-permission?surveyed-object-uid={PloneUID}">Request Leader's Permission</a>"

    7 votes

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    1 comment  ·  Activities  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed May 2019.

    See http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41632696-registration-portlet-checkbox-update-for-adult-cou for the similar idea for courses. Vote for or subscribe to it to get updates.

13. Improve Roster Functionality: Track Mentored Leaders

    How to show mentored leaders on trip (perhaps leave as is but automatically make anyone whose role is co-leader or mentored leader and admin and add "show as contact" checkbox. How to show on committee roster. Probably Leader box checked with mentored leader note and a "short" expiration date. Also add survey aimed at trips with mentored leader (show this feedback to primary leader, co leader and mentored leader)

    7 votes

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    3 comments  ·  Volunteers  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    All items are complete but one, and we added guidance for managing mentored leaders to the “Mentoring New Leaders” section of the How to Schedule & Manage Activities page, https://www.mountaineers.org/volunteer/schedule-manage/activities#mentoring-new-leaders.

    The only item reaming is its own idea, “Co-leader and Mentored Leader Activity Roster Automation,” https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/34067407-co-leader-and-mentored-leader-activity-roster-auto/. It is an idea that may or may not be desired.

14. Allow application for course to be accessed even when registration is closed or hasnt opened GH2113

    This is important for anything like basic climbing that has a longer application that they want people to be able to fill out ahead of time. Right now you can add the application to the course but it doesn't show in the portlet until registration opens.

    7 votes

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Potential students will now see the info and link to the course application or that the course require leader’s permission even if the course is not yet open for registration.

15. Sharing participant information among activity leaders GH1654

    At our 2014 cross-branch hike-backpack committee summit, the number one source of burnout and frustration among leaders was the difficulty in identifying participants who are capable of completing the posted itinerary vs. those who could derail the group. Recent website updates now allow activity leaders to record participant performance ratings when closing their activities, using a dropdown box with the following categories: Successful, Turned Around, Needs Improvement, Failed/Unsafe, NoShow, Waitlisted, Canceled. Then a future leader can use the website search to find a particular member they'd like to evaluate for an activity, open their profile, and look at their Activity History which will show these ratings for that member's past activities. The leader can also open the specific activity listing and find the contact information for the leader of that past activity in order to get in touch with them and find out more about the individual if they have a concern.

    So out to all you leaders: what other functionality would you like to have to share information about participants? Are these appropriate categories for rating participant performance or would you like to see additional/different ones? How do we ensure that members aren't being 'black-listed' based on one or two bad days? Feedback would be greatly appreciated!

    At our 2014 cross-branch hike-backpack committee summit, the number one source of burnout and frustration among leaders was the difficulty in identifying participants who are capable of completing the posted itinerary vs. those who could derail the group. Recent website updates now allow activity leaders to record participant performance ratings when closing their activities, using a dropdown box with the following categories: Successful, Turned Around, Needs Improvement, Failed/Unsafe, NoShow, Waitlisted, Canceled. Then a future leader can use the website search to find a particular member they'd like to evaluate for an activity, open their profile, and look at their Activity… more

    7 votes

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    14 comments  ·  Volunteers  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We now show the overall trip result on the My Activities page along with the participant result which allows leaders to easily see if a participant canceled or if the trip was canceled.

    We discovered that another big issue is chronic late cancellations. We are setting up an email to go to people who exhibit this behavior. With input from leaders, we defined chronic late cancellation is as anyone who cancels after registration closed 3 or more times in a 3-month period.

    We will also send a similar email to anyone who is reported as a “no show” by the leader when they close their activity roster.

    These three improvements achieve the desire for leaders to share participant information.

16. Organize course field trips in My Courses area better for admins/leaders GH1629/1645

    In the My Courses area I currently see too many activities populating under the Courses I am leading and managing. Can we make the field trips,lectures, optional activities for that Course only show in one of these two ways

    1) Only activities within the start and end date range of the course for which they are shown

    2) Show first ten trips with a More link to show the rest.

    3) any other ideas?

    If we do number 1 would that make it so that participants who are in their second year unable to see the field trips they are making up in their My Courses section, would they still show up in My Activities?

    In the My Courses area I currently see too many activities populating under the Courses I am leading and managing. Can we make the field trips,lectures, optional activities for that Course only show in one of these two ways

    1) Only activities within the start and end date range of the course for which they are shown

    2) Show first ten trips with a More link to show the rest.

    3) any other ideas?

    If we do number 1 would that make it so that participants who are in their second year unable to see the field trips they are… more

    7 votes

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    0 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    You can now toggle your courses in the My Courses area to show or hide the course related activities. Please note that you can also search for courses with the date range above.

17. Add Ability to Grant Badges to Instructors from Course Activities SD657

    Add the ability to add badges to instructors for successfully completing instructing at a course activity, where the badges are different from those that are awarded to participants.

    7 votes

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    2 comments  ·  Courses, Clinics & Seminars  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed Jun 2018.

18. Add a show activities from the past check mark box on courses

    It would be cool if the Course Requirements tab on the course detail page page included a checkbox labeled “X Show activities from the past” and/or maybe a date range for activities that would be displayed.

    7 votes

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    1 comment  ·  Activities  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We can now enable faceted search for course “Activities” folders to allow course administrators to more quickly find particular course activities and more easily manage their courses.

    Please send an email to info@mountaineers.org if you’d like this feature enabled on any of your course’s “Activities” folders.

19. Improve Program Center Reservation Process GH1167/1168/1169/1175/1176/1177

    Submitting a room reservation for the Seattle Program Center is incredibly time consuming and there is a lot of room for error. For example, the calendar does not show which room is reserved, so you have to click on each event so you can see if the room you want is available. If you're looking for a room in a future month (which is often the case), each time you go back to the calendar, it defaults to the current month, so you then have to scroll again to the date you're looking for and click on the next event to see which room its in. If you forget to click "all events" on the side navigation first, or if you mess up the tag, then you risk submitting a request, thinking it was submitted but later learning that Shauna never received it. Also, all of the date drop-downs are time consuming - can we get rid of past years? The search function for "Seattle Program Center" makes it very difficult to find as well. All of the steps are time consuming, and there are a lot of steps and a lot of room for mistakes. It would be great to make all of this easier.

    Submitting a room reservation for the Seattle Program Center is incredibly time consuming and there is a lot of room for error. For example, the calendar does not show which room is reserved, so you have to click on each event so you can see if the room you want is available. If you're looking for a room in a future month (which is often the case), each time you go back to the calendar, it defaults to the current month, so you then have to scroll again to the date you're looking for and click on the next event… more

    7 votes

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    4 comments  ·  Events  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Clicking on an item on a calendar opens a popup with info about the activity including a link to the full event details. This prevents you from losing your place in the calendar.

20. Add Activities and Routes & Places to a Map SD184/287

    It'd be cool if we had routes and places all shown on a map! And link to trip reports :)

    7 votes

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    2 comments  ·  Search  ·  Delete…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed May 2016.

    Look for the “List | Map” links in the upper right hand part of Find Activities and Find Routes & Places searches to toggle the view.

    Happy searching!