General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. 0 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Update "send us updates and images" link on routes/places GH2322

    Have the link go to a online form to collect information and updates for the route/place including resources (attachments)

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Alternate Title to Text Search for routes/places GH2208

    Routes/places have good alternate titles but they are not always coming up when you search in routes/places unless added to the summary or main content field.

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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  4. Program Center Event "Add Activity" Buttons

    Make adding an activity at a Program Center easier by adding buttons on the event details page that appear after the event is published. These buttons will start the activity scheduling process for the appropriate program center route/place using the event start and end dates.

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  5. Error Check for Instructor Requirement

    Adding error check for adding and editing a course activity where instructors are needed but there is no instructor prerequisite badge will ensure that activities are set up correctly. This will ensure that members and guests who are qualified can register as an instructor and to be sure that only those who are qualified can register to be an instructor.

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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  6. Merge and Retire Routes & Places SD510 & GH2615

    Despite our efforts to merge duplicates before the new website migration and with our new added flexibility for “combo routes,” we need the ability to merge and retire Routes & Places. And be able to do it in a way that does not adversely affect the activities and trip reports to which they are connected and so that our Routes & Places better serve their two primary functions--preventing us from sending two groups to the same place at the same time and being an online guidebook for our members and guests

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We added retiring Routes & Places, a much smaller improvement development-wise, and no longer need to merge Routes & Places. We need only add some notes to a retired route/place about which one use in its place or if it was retired because we may no longer go there (e.g. trail/road washed out with no plans to repair or rebuild).

  7. Manage Client, Group and Partner Contracts Online SD547

    Some of the benefits of managing client, group and partner contracts Online are:
    --The digital contracts will eliminate paper contracts that must be mailed back-and-forth or returned in person.
    --The digital contracts will be easier to find and review in Salesforce than their paper counterparts.
    --Allowing staff to more quickly, efficiently and accurately create contracts for our facility rental clients, lodge groups, and Mountain Workshops partners
    --It will be easier, faster and more efficient for approvers to sign and return their contracts.

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  8. Skill Badges as Activity Prerequisites SD313/414

    Some benefits to using skill badges as prerequisites for activities include:
    --Lessening bureaucracy and improving course administration. For example, Basic Climbing Admins would be able to track student progress online, rather than manually in booklets, and it can ensure that Basic Climbing students cannot register for glacier climbs until they've successfully completed glacier skills training.
    --Allowing course leaders to specify leader prerequisites for skills conditioners, allowing people to grow into leadership, broadening the leadership funnel.
    --Encouraging leaders who are reluctant to take students they don’t know on climbs to open them up, because they will be able to see more…

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    Completed  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  9. Peer to Peer (P2P) Fundraising

    We are running “Your Parks | Your Adventure” as a P2P campaign in 2016 using the WeDidIt third party platform. We can use this to evaluate our need for P2P fundraising capability and determine the best system and its cost to implement and operate.

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    0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  10. Upgrade our Salesforce Nonprofit Stater Pack

    The main reasons to upgrade include (1) NPSP2 is no longer supported, (2) the Eventbrite Sync does not work with NPSP2 without manual intervention, and (3) we have a few improvements we’d like that NPSP3 or come natively in NPSP3 and eliminate the need for development to get them.

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    Completed  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  11. Video/Phone Conference System

    Provide video conference equipment for use at our Seattle and Tacoma Program Centers. Choose and set up a video conference provider for our volunteers to use.

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Migrate Email to “The Cloud” ~IT

    Email, shared and personal calendars, active directory for access to local resources (e.g. printers).

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  13. Hold Space in Registration Process

    To prevent member and guests from losing a space after they begin the registration process, we need to hold that space for long enough for them to pay for the course or activity. This will also fix the issue where items have registration end date but remaining in the shopping cart indefinitely.

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  14. Improve Skill Badge Assignment for Successful Activity Completion

    Allowing leaders to choose which skill badge(s) to assign when closing an activity better support activities where multiple skills are learned and our modularization efforts. Currently it's an "all or none" assignment.

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    Completed  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  15. 0 votes
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  16. Make Events work on tagging system for all branches GH2284

    Right now you can't tag an event to multiple calendars and we want to be able to show some events in multiple branches calendars without having to copy and paste. Please make events work this way rather than the folder system to allow greater flexibility and maintain only rsvp roster.

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  17. Update Privacy settings for leaders and admins GH2102

    Right now some of our leaders have their profiles set to Private but we need members to be able to see leader's badges and emails for communication. Please note this would not share leader's address, emergency contact, phone etc, just email/badges/profile bio

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  18. Add a "Choose Date Range" Option to Lodge Stay Rosters GH2269

    Add a "choose date range" option to the lodge stay rosters (e.g. https://www.mountaineers.org/about/locations-reservations/stevens-lodge/lodge-stay-rosters). It would be like the choose dates we have at the top of the My Activities page.

    This will allow lodge admins to do a bit of end of season data analysis and recruit lodge guests for work parties.

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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve Lodge Stay Cancellation Process - Part 1 GH2141

    Update the workflow used for the Event and Lodge Stay content types used inside a Committee so that the states are:

    - published
    - pending
    - private
    - shared with committee
    - canceled

    Add Salesforce workflows for entire lodge stay cancellation ,like we have for paid courses and activities.

    This will allow us to cancel an entire lodge stay and notify all registered participants manually.

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    0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  20. Group Guests Better on the Lodge Stay Roster Tab GH2225

    So that it is clear how many are in a party and who does with who, group the guest together based on the person who registered them. If the person who registered everyone cancels, just show the people they registered that are still going grouped together. See the attached image for a sample of how this would be improved.

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    Completed  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
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