General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Events calendar: Display pending events to admins

    calendar: Allow admins to see events that are pending. State seems to only show published events. It is very difficult to find an event once it has been submitted for review.

    1 vote
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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  2. Feedback items should have id numbers

    When a feedback item or idea has been submitted display its id number for reference

    1 vote
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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    I just did some investigating and it doesn’t look like there is a way to see those for easy reference but they are listed in the url if you click on the item. ie this idea is in the forum 273688 and has a unique reference number 6803077

  3. Sea Kayak specific route template

    As part of the noted December reworking of route templates, a distinct template for Sea Kayak activities should be developed. Among the changes that should be made would be recognition that multiple launch sites might serve a given water body so the land manager will vary. The entry for land subdivision is usually meaningless and should be omitted. Parking permit requirements again depend on the launch site and so might be moved to the sea kayak activity template. Maximum party size might also be relocated to the activity template. National Forest District is not needed. The GPS maps are problematic.…

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve made improvements to the routes and places to add defaults each required field, made revisions to space capacity, and made it so everything is not required. Leaders will soon be able to edit the default to their route/places to change difficulty, distance, etc. We also added some sea kayaking-specific field to activities that should help. Due to the functionality of the Plone website package, we cannot make different requirements for specific types of routes/places.

  4. Add Review button for Editing

    This is the only web-edit tool I can think of that doesn't have a REVIEW
    option. Unless I'm missing something, I can only SAVE or CANCEL from EDIT
    mode. The requires many edits - and the system has been sluggish this afternoon.
    Please add "REVIEW" to the wish list. :-)

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Greg,
    The web system we chose for mountaineers.org is a modern content management system which uses the different statuses of private, pending review and published. The private setting is similar to a review button where you can review what you just made but it isn’t available as published material to the public.

    Sites can be sluggish or fast for a wide variety of reasons but please let us know if there is a specific action you are regularly doing on the website that is consistently taking a long time.

    You can learn more about creating blog posts here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#blog

    and managing other content here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#edit101

  5. Add AIARE Level 2 badge

    Add an AIARE Level 2 badge for instructors who have higher level avalanche training.

    3 votes
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    Completed  ·  2 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make Events easier to find

    Events should be listed next to LEARN EXPLORE AND CONSERVE on the main homepage.

    1 vote
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    4 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Member Services responded

    Events can be found in the header on every single page of the website. The upcoming events are featured in a calendar box in the middle left of the homepage as well. We are working on improved functionality for events, including the ability to RSVP and see the events your are registered for, however we do not plan to add an additional menu item to the main navigation for events.

  7. Printer-friendly Roster Page with Contact Info for Leaders SD319

    In preparing for an activity, leaders often want to bring a long a printout of their activity roster, including participant names, mobile phone, email, and emergency contact info. Currently we have to export this info to excel and spend time removing unnecessary columns and rows and doing a lot of formatting to produce this. Offer a printer-friendly page that formats this info (and leaves out the unnecessary info like cancelled registrations, etc.).

    25 votes
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    4 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  8. Message board for leaders and members wanting to coordinate an activity

    Would be great to have a space where leaders could put up an activity idea and find out if other leaders might be interested in joining up for key swaps, car camps, etc. Leaders could ask for anyone's recent experience with a particular trail or trailhead. On the same space, members could put up a trip that they'd like to do and see if they can interest a leader in doing it; barring that, to find other members who might like to do it privately.

    22 votes
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    13 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    The idea of creating a member forum was identified as part of our Vision 2022 strategic planning process, and did not rise above the line for investment in this strategic plan (as voted on in our town hall conversations and online ranking survey). We would love to create better social functionality within our website. Having folks use unmoderated Facebook, etc. pages does create fracturing within the community and does not always best represent The Mountaineers. Creating an online place for people to build community and connect with one another remains on our list of long-term plans. Building the platform for this type of social interaction is quite expensive (we’ve looked into it) and would require at least one additional staff person to moderate and manage. When we have enough resources available, we will make this a priority. Likely in the coming 3-5 years.

  9. Capability to add text to an Activity title

    Allow the capability to add text to an activity title or add another field
    that is displayed in the Activity listing. An example is a sea kayak trip that is at night. It would be nice in the Activity listing for the activity to display "Sea Kayak - Sequim Bay - Night Paddle".

    5 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    The first line of the activity summary is now being added to the listing in the Find Activities search so it will say Sea Kayak- Sequim Bay and then directly underneath it will be “Night paddle to observe full moon…”

    This allows our leaders to accurately describe their activity and put in a little special “marketing” to show that their paddle (or hike or backpack) isn’t just any old paddle around Sequim etc.

  10. Add tracking mechanism to members page for mileage and altitude gained on club trips for yearly totals-ie:100,000ft gained, etc.

    This would enhance club trip participation- esp among members that join groups like Meet Up and others. Would drive demand for more trips- esp hikes, hopefully driving more Leader participation as a result. It'd also be fun- great for bragging rights.

    2 votes
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    Low Priority  ·  5 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Registration Date/Time for Cancelled Students should change GH1755

    When someone drops from a course, update the registration date to reflect the date of cancellation. Currently the original registration date remains in that field. This makes is hard to track when individuals drop from the course.

    3 votes
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    6 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  12. bulk course roster management

    Allow course admins to multi-select students for the purpose of mass cancellation/roster management. Note: the multi-select is already there, but I can't cancel/move all the selected registrants.

    2 votes
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Completed 12/8/14. Look for the blue button at the bottom of the course roster that says “Change Role or Expiration” This is what you can use to bulk graduate people or bulk extend a student badge.

  13. Improve trip reports SD22

    Improve trip reports by allowing date of trip and more photos, rich text, potential for an additional field.

    Also want leaders to be able to submit trip reports that are linked to the activity as an official write up but also allow members to write trip reports.

    5 votes
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    9 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Completed May 2016.

    See new tech blog for details, choose View Trip Reports from the Explore menu to search them, or choose a route/place or activity where you were a participant to add one. Note that you can edit any that you have already submitted to take advantage of the new features.

  14. Additional Search Functions: Sorting SD504

    for activity listings allow user to sort by destination, leader, availability and allow sorts in ascending or descending order

    4 votes
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    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  15. Increase search functionality for routes-places

    If it is necessary for us to avoid posting multiple routes-places and activities to the same trail, it would be very helpful to have the ability for users to enter a flexible set of 'tags' with the range of place names along the planned route that can be searched for to find other routes-places or activities going to the same place but named something different.

    1 vote
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    3 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Lots of great updates have been made to routes/places which allow greater flexibility have been made.
    Read more here
    http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6756014-allow-us-to-list-multiple-routes-places-for-differ

    We are also working with leaders to make sure that everyone understands that search uses the titles and summary statements so making sure that any alternative names for a route/place are in the summary.

    And of course if you see a route/place that needs to have a name changed or added just email info@mountaineers.org

  16. Need more options to establish new routes-places without time lag

    Many of our leaders want to wait for snow reports or weather forecasts a week or so before an activity before they post the activity, but the current process for centralized review and posting creates a time lag that makes this virtually impossible. Can you train and empower a small group of route-place administrators out in the branches to increase the ability to process these submissions more quickly? Considering the wide range in quality of the 'reviewed' routes-places showing up now, I think that you could set up a group of trained and accountable volunteers who would do at least…

    2 votes
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    4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Member Services responded

    We have caught up on our summer backlog and are now turning routes and places requests around in under 48 hours. Leaders are also doing a better job of submitting content-rich routes and places. We’ve made improvements to the process, and more are on the way.

  17. Allow us to list multiple routes-places for different activity types or difficulty levels to the same locale

    We've been told that we have to use a generic route-place for an activity going to a particular locale even if that generic route-place is a poor fit to what we plan to do and may turn off potential participants. For example, a route-place may be listed as a scramble or climb and I want to list a hike or backpack there - it will show up in the activity search as a scramble and hikers won't want to do it. Or sometimes a route-place is listed as a hike and I want to do it as a backpack but…

    12 votes
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    6 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    When creating new Routes/Places leaders now have the option of having multiple activities tagged as suitable activities for that Route. For example Marmot Pass can be listed as a Hike and a backpack and Table Mountain (baker) can be listed so it shows up in Skiing and in Snowshoeing.

    Additionally when a leader lists an activity for that route/place the activity will default to the mileage and elevation gain and route difficulty but leaders have the ability to change that mileage and elevation gain and difficulty to more accurately describe their specific trip.

    When searching for activities via the Find Activities under EXPLORE, the summary statement now shows to set one’s trip apart from other trips. The leader’s chosen difficulty also shows.

  18. Group instructors/leaders separately on course rosters

    Group leaders and instructors separately from course participants in course rosters

    1 vote
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    Completed  ·  0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  19. Merge Duplicate Member Records

    Member Services needs to be able to merge duplicate member records.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  20. New Email Management system needed

    We need a better email management system so our members can choose which emails they want from us.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    In November we started using Exact Target to manage our newsletters and other organizational wide emails.

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