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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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741 results found

  1. On daily alert, display the day of the week GH3076/3077

    The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  2. Make Header Only Toggle Between Publishing/Programs on Click GH2872

    With the most recent 3.1 update to mountaineers.org, the header changed so that it's "responsive" when you mouseover either "The Mountaineers" or "Mountaineers Books". In the past, you had to click on one to toggle, and now the header menu will change if you mouseover (either on purpose or on accident).

    As a super-user, this is frustrating because I often end up in the wrong environment on accident then have to revisit the header to get back to the proper menu items.

    Please change it back to swap only on clicks.

    16 votes

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  3. Email Reminder for Activities, Courses and Events About to Open for Registration SD509

    As a site user, allow me to choose to get an email the day before an activity, course or event opens so that I get a reminder to register for an activity or course for which I plan to register.

    It would be ideal to add a checkbox along with "Send me an email reminder the day before this opens for registration." to the registration portlet where the the opening date is displayed. We're currently thinking a new role on the roster may be the best way to accomplish this.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  4. Integrate Spelling/Typo Correction/Suggestion into Text Search GH2953/3738

    Add a feature or features that better handles misspellings and typos in text search strings. Two possibilities are: (1) a way to show potential spelling errors or typos like the red squiggly lines under such words, and/or (2) a feature like Google's "Showing results for {your corrected search string}. Search with {your original search string} instead."

    3 votes

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    In Progress  ·  0 comments  ·  Search  ·  Admin →
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  5. Simple and Effective Feedback Surveys & Incident Reports

    (1) Keep it simple and quick to attract more feedback.
    (2) For instance, we could have multi-choice or single-choice questions on page 1 (change it to cover a bigger picture than we do already) and have a conditional page if people wish to add more comments/improvements if they wish to.
    (3) Separate the near-miss report and incident report. They serve different purposed and requires attention and follow-up on a different scale.

    These are my thoughts; hope we can achieve to bring more feedback from participants by making it easy and quick. And also, by creating open culture to encourage near…

    1 vote

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    Hi KD,

    Thanks for the suggestions. We completely agree with “keeping things simple.”

    Although your suggestion for our feedback page may be conceptually simpler, it is quite complicated to implement and we have several other needs for our feedback system, http://feedback.mountaineers.org/forums/273688-general-feedback?category_id=358780. Feel free to review and vote or comment on any of these.

    Separating near miss reporting from full incident reports is a good idea that our Safety Committee needs to evaluate. We recommend merging it with Create More Robust Safety Committee Data Analysis, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7002958-create-more-robust-safety-committee-data-analysis. Please let us know if that is ok with you and we’ll do that. It can also be a separate idea. If you prefer, please feel free to add a new idea for this.

  6. Adding a Section/Tab to Books for Awards GH3073

    An idea we had some time ago was creating an Awards tab, much like "Descriptions" "Reviews" "Video" -- but at the time we decided against it because we thought it would be best to highlight it in the Description field anyways.

    But now that the feed to our 3rd parties are being more restrictive on the level of HTML we can have, the above argument against holds a lot less ground.

    1 vote

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    High Priority  ·  0 comments  ·  Books  ·  Admin →
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  7. Improve Author-Book Relationship in Acumen and Plone GH3050

    In some cases, we have a contributor who has one role on one book and another role on another book (e.g. "by" and "Foreword by"). In these cases we end up with multiple contact records for the same contributor. In Plone, we have this covered with the "member," "book," and "book roster." In Acumen, we need to be sure that we have only one contributor record and use the "override role" field when their contribution is different from their primary role.

    1 vote

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    High Priority  ·  0 comments  ·  Books  ·  Admin →
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  8. Add way to Embed EveryAction advocacy forms into blogs, webpages GH2924

    Being able to embed the action form into a Mtnrs blog or webpage would simplify the number of steps/clicks members would have to take in order to engage on an action.

    4 votes

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  9. Consolidate Responses on Website Feedback Forms SD672

    We updated the responses to some of the "questions" on our feedback survey forms. The aggregated data shows both the old and the new/edited response. To make the data clearer, we should consolidate the old and new response so that are counted as being the same.

    3 votes

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    On Hold  ·  0 comments  ·  Feedback Surveys  ·  Admin →
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  10. Allow Site Admins to Delete Comments GH2498

    Allow Site Admins (i.e. Staff group) to delete comments on content items. So far we mostly have comments on blogs. This is needed for improved comment moderation.

    1 vote

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  11. Default "Summary" section for educational activities GH2923

    Use the summary section that has been entered into the activity template for clinics, seminars, lectures, and field trips as the default once you have selected the appropriate template. Right now, summary sections are written up in the template, but they don't automatically populate in the activity listing.

    3 votes

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    3 comments  ·  Activities  ·  Admin →
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  12. Automate updating profile URL when a member changes their name GH2910

    Automatically update profile url when a member changes their name in the system to avoid negatively impacting people (one example of a demographic that could be negatively impacted is trans folks). Right now, if a member updates their name in the system, it updates everything except URL generation automatically. The user then has to personally email someone to manually update it. It would be good if this process was automated to decrease the need for this extra step.

    4 votes

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    There's not much need for this, because folks rarely change their name or need this. We can do these as needed and on request. If you need this, please send us an email at info@mountaineers.org. We'll do this by adding a new profile and merging it with your existing profile. You'll retain all your history, get the new name and URL, but will have to change your password.

  13. Add "Applied" as a Registration Status Option GH2950

    Add a status that the course leader could assign when they manually add an applicant to the roster, before they have been accepted or declined. eg. the Basic Climbing Course roster would have 300 applicants that were manually entered by the leaders. (this has the problems of communicating to applicants to create a guest account and probably too much admin burden for leaders). As students are accepted, they are moved to "offered" at which point they can pay for the course. All who aren't accepted simply remain on the "applied" roster. This would allow a quick report for following years…

    1 vote

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  14. Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665

    Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.

    This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.

    It would also be good to see everyone who got marked as Needs Improvement/Failed in one…

    17 votes

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  15. Use Only the Imprint Field for Books GH2942

    When importing books, use only the "Imprint" field from the Product Marketing object in Acumen. It appears that we are combing the Publisher and Imprint fields to make "Publisher/Print" and it's looking a bit messy:

    2 votes

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    Medium Priority  ·  0 comments  ·  Books  ·  Admin →
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  16. Improve Event Edit Form GH2777/2805/2760

    (1) Re-order, update and add fields on the event edit form to make it easier for volunteers to complete.
    (2) Add validation that at least one "room" was selected for the Tacoma Program Center.
    (3) Set the Event Setup and Departure datetimes to default to the Start datetime - 30 min and End datetime + 30 min when adding an activity to the Seattle and Tacoma Program Center calendars. For editing an event, "remember" the time difference between Setup and Start datetime AND between End and Departure datetime and use those as defaults for editing the Start and/or End datetime.

    4 votes

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    3 comments  ·  Events  ·  Admin →
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  17. Sync Promo Code Data to Salesforce GH2966

    Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.

    1 vote

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  18. Automated email notification for people in waitlist x days before the course start

    Currently some courses have lots of people in the wait list. Some of these people are registered in the wait list months before the course starts. If there is an automated notification to remind them that they are still on the waitlist. And ask them to cancel from the waitlist if they already have some other plans. Hopefully we will end up only with those who are still interested in taking the course. So we can offer the course to those who are still interested and we don't waste time offering to those who are already have other plans.

    1 vote

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  19. Activity, Course, Event Feedback: Email to Safety Committee SD378

    As safety@mountaineers.org, I get an email when a participant answers "yes" to a "was there a safety concern or incident" question on a feedback survey about whether there was a safety concern on the activity, course or event. The participant's comments along with some meta data about the activity, course or event and the participant along with the participant's comments will be included in the email.

    1 vote

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    0 comments  ·  Safety  ·  Admin →
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  20. Allow Participants to Submit Incident Reports SD469

    As an activity participant, I can report an incident, so that I can better communicate the details of an incident to the Safety Committee like the leader does.

    1 vote

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    0 comments  ·  Safety  ·  Admin →
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