General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. No Show Status on Activity should override awarding badges GH2796

    No Show status on a roster should not result in badges being awarded

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    High Priority  ·  1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  2. Change Kitsap Branch Name to Peninsula Branch GH2736

    Long time members of the branch did not think Kitsap captured the true nature of the branch's membership, so voted to rename to Peninsula branch. I expect some increase in membership from the Olympic Peninsula, where more people will feel like this is "their" branch. I do not think this will be significant in the overall scale of membership, of which Kitsap is a small part.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Low Priority  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Improve Text Search Results GH2835/2836/2913(590)

    Refine the the text search results for all of the faceted searches including site search. Using threes words (W1, W2, W3) as an example, by rank ordering results in this order:
    1. Phrase – W1 and W2 and W3 in that order
    2. Contains all three words in any order
    3. Contains W1 and W2
    4. Contains W1 and W3
    5. Contains W2 and W3
    6. Contains W1 only
    7. Contains W2 only
    8. Contains W3 only

    Include some fuzziness in search (e.g. Ben give results for Ben and Benjamin).

    Consider weighting content types (e.g. Books above events).

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We missed indexing text from the Page content type, so we added that. The removed the Image content type so images will not dwarf other types of content. We determined that that the search ranking was working as desired and described here.

    We’ll tackle integrating fuzziness and spelling/typos into another suggestion/project or two.

    If you find that a search result you expect is not as high in the search results as you think it should be, please send an email to info @mountaineers.org with:
    (1) URL from the search
    (2) URL from the item that you think should be ranked higher in the search
    (3) why you think this item should be ranked higher

  4. Committee roster updates based on activity level

    One of the things were trying to do right now is clean up the roster, lots of old info there. Any chance those can be self updating fields? For example the scramble standard says leaders have to do at least one trip every 2 years. Something similar could work for instructors too.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    5 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    We added the ability to download badges for all on a committee roster, so there is enough data for a “real human” to review and make decisions about a leader’s status. This is better than a costly automated system that could accidentally remove a person from a roster.

  5. Make it easier to view past Participation Notes for all Participants on a Roster GH2763

    From the activity roster it would be helpful to have a quick link to go participation notes. Right now its about 4 clicks from the activity to view someone's participation notes. This is tedious to do for 12 people on a roster. Viewing participation notes is helpful for trip planning and ensuring safety of a trip and mitigate any negative group dynamics.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  3 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  6. Improve Lodge Stay Cancellation Process - Part 2 GH2759

    As a volunteer admin on an outdoor center committee, allow me to cancel one or more lodge stays for our lodge, so that members and guests will know that it has been canceled (on the website), that those who registered will be notified of the cancellation, and so that staff can issue refunds to those who registered and paid.

    The automation for this involve adding a button or link to lodges stays (or lodge stay rosters) so that when canceled (and confirmed with a popup yes/no-style check) that the state of the lodge stay(s) is/are set to "canceled" and all…

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    On Hold  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
  7. Make Incomplete fields on youth form easier to see GH2332

    Make it easier to see incomplete fields on the youth forms. Right now the pinkish/red color is a bit too light making it hard for parents to complete the forms fully.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Youth  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    You’ll now see a red exclamation point at the right side of the form. These will disappear after saving the form for fields that were completed.

  8. Clone Events SD585

    Add a feature to clone Events like we can do for Lodge Stays. This would be much lime a "recurring events" feature.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fix Email Timestamp for Message Sent from Website GH2292

    It appears that when a leader sends an email from the team roster or anyone on the roister send an email from the tabbed nav roster that the timestamp on the email is eight hours earlier than when the email was actually sent. So it would seem that the website is sending the time as UTC rather than PST and the recipient's email server is converting that to PST (8 hours earlier than UTC).

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Create a searchable database of all committee chairs SD646

    searchable by activity type, branch (idea came from scramble summit)

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  11. Setting the default role for RSVP's to an event as "volunteers" when appropriate GH2022

    Some committees put their meetings on the calendars and people who RSVP are clearly committee volunteers, not "participants." If we could identify which types of events to do this with, it would more accurately capture our volunteer's efforts to default to the role of "volunteer" rather than "participant" when people RSVP to these types of events.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add the Registration Date/Time to the Course Registration Edit Form GH1965

    Add the Registration Date/Time to the course registration modal dialog and only show it to site admins so that we can have more flexibility in making waitlist and other roster adjustments to course like we do for activities.

    Example: https://www.mountaineers.org/about/branches-committees/tacoma-branch/committees/tacoma-hiking-backpacking-committee/course-templates/introduction-to-backpacking-tacoma/introduction-to-backpacking-tacoma-2016-1/team-roster

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  13. Warning message for unrelated activity types tagged on activity listing GH1867

    When setting up a trip, the trip defaults to the multiple activity types associated with the route/place. It would be nice if the site gave you a “warning” if you set up a trip with activity types that are different from the committee listing the trip or the activity template chosen to avoid having a ski trip show up in snowshoe and scramble trip listings.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    2 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We set the default activity type to come from the activity template only when scheduling an activity, and allow the leader to choose or edit the Climbing, Skiing, or Snowshoe categories when scheduling an activity. We also improved the display of activity type and categories on Routes & Places and Activities.

  14. Need better lighting outside the Seattle Program Center ~Facilities

    It's pretty dark on winter night events with a high number of car/pedestrian interfaces from significant parking on the west side of a very busy street, and lots of people activity at the Mountaineers and near by venues. A couple of strategically placed street lights would help a lot. Would probably also help reduce car break in's at the park to have better lighting.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Long-term Project  ·  2 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add filters to site search GH1877

    The main problem with the search is that it returns so many pages of results that excessive paging is required for the search to be very useful. The sort, date, and item type filters do help, but more mechanisms are needed to narrow down the result set: Branch and Activity Type filters, for example.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We added Branch and Activity Type field to the Badge, Event and Blog Post items so these items can used as filters in the site search.

  16. Activity Rosters should divide instructors and participants GH 1124

    Please divide rosters for participants and instructors for activities and course related activities in the same way that courses are set up. The sort by feature is less helpful than seeing the clear division.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  17. Allow overlapping activities

    The website doesn't allow for overlapping activities, for example two 3-day climbs of the same summit which would summit and camp on different days.
    For example, one climb of a mountain could be on Friday, Saturday, Sunday and another climb could be Sunday, Monday, Tuesday. One climb thus summits on Saturday, the other on Monday.
    Since there is no conflict of having two parties travelling along the same part of a route at the same time, the website should allow registration of activities that don't exactly overlap.
    A warning is probably still in order since the trip leaders must make…

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Tess Wendel responded

    In order to minimize our impact on the land and on other users, per our Outdoor Ethics Policy, we do not allow overlapping Mountaineers groups unless there are additional land manager permitting considerations (that specifically allow us to have multiple groups), or the activity takes place at an in-town facility where reservations are managed by the facility staff. I’d suggest that you find another day to post this climb, if you want it to be an official Mountaineers activity.

  18. Show waitlist participants to other registered participants

    I would like to see who is on waitlist for an activity I am registered for.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Medium Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  19. Capability to add text to an Activity title

    Allow the capability to add text to an activity title or add another field
    that is displayed in the Activity listing. An example is a sea kayak trip that is at night. It would be nice in the Activity listing for the activity to display "Sea Kayak - Sequim Bay - Night Paddle".

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    The first line of the activity summary is now being added to the listing in the Find Activities search so it will say Sea Kayak- Sequim Bay and then directly underneath it will be “Night paddle to observe full moon…”

    This allows our leaders to accurately describe their activity and put in a little special “marketing” to show that their paddle (or hike or backpack) isn’t just any old paddle around Sequim etc.

  20. Improve trip reports SD22

    Improve trip reports by allowing date of trip and more photos, rich text, potential for an additional field.

    Also want leaders to be able to submit trip reports that are linked to the activity as an official write up but also allow members to write trip reports.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    9 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed May 2016.

    See new tech blog for details, choose View Trip Reports from the Explore menu to search them, or choose a route/place or activity where you were a participant to add one. Note that you can edit any that you have already submitted to take advantage of the new features.

  • Don't see your idea?

Feedback and Knowledge Base