General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
479 results found
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Always list field trip locations in Course Activities GH1126
For course activities, include the location even when there is only ONE location.
Example: (1st FT listing is great, 2nd FT listings is poor)
Crag Course FT 1
Tieton River Sat, May 2
Vantage Sun, May 2Crag Course FT 2, Sat, May23 - Sun May24
(NO LOCATION LISTED. REQUEST LOCATION ALSO BE LISTED)1 vote -
On line user account changes
Hello,
My credit card changed. I use it for automatic renewal payments. Thee is no clear way for me to update my credit card info via the web site login. Pleae let me know how I can update my credit card info on line.
Thank You, Gary Zink1 voteHi Gary,
To update your credit card for autorenewal payments you’ll want to log in and go to My Profile and click the Recurring Payments tab on the left hand side.Tess
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Roster field showing members Branch
Many trips and outings are joined by members from all Branches. Once a trip is created, and the time comes for communicating final information, a field showing the participant's Branch world be most helpful to assist with arranging carpooling.
1 voteWhen we were chatting with many of our leaders and members during the creation of the current carpool system there was a strong consensus that people have the flexibility to share more detailed information about where they are coming from rather than grouping by Branch. We also were not able to share city with the group because of member privacy.
What we came up with instead is the carpool preference field which has 2 parts. One that allows you to pick Drive, Ride, Drive or Ride, Drive- Full Car, Drive- Have Space.
And then part two where you can say. I’m coming from Ravenna and prefer to meet at 65th St Park and Ride.
Anyone signed up for the same trip can then see this detailed information when they go to the roster and click Email Roster.
Leaders are able to see which city people are coming from and occasionally…
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Change "downgrade" language
I suggest changing your language on membership "downgrades". Rather than say "downgrade", which has negative connotations, why not say "You have chosen to change your membership type". Using the word downgrade makes it sound like the membership type has fewer benefits or less value than another type.
1 vote -
Make land manager title a type-ahead field
Make the Land Manager field a type ahead field in Routes/places so the proper information can be entered the first time during creation.
1 voteWe improved all of type ahead field, so they are working much better now.
You can also add to type ahead field by typing the entire name of the new item and clicking on it.
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Have the route/place default view as if the "map" tab had been clicked
When pulling up a route/place, there isn't much showing until you click on the "map" blue tab. Why not have that as default?
1 voteWe set this so the default tab for leaders is “Activities” and for everyone else it it “Map.”
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Roster screen: Student status and sorting
On the roster screens for activities and courses display names in last name, firstname MI format (also when searching to add people). Put a set of checkboxes on the main roster screens to let leaders update status without needing to drill down to the edit screen for eaxch student.
1 voteOn course rosters you can now change the position and student expiration date for multiple participants.
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Events calendar: Display pending events to admins
calendar: Allow admins to see events that are pending. State seems to only show published events. It is very difficult to find an event once it has been submitted for review.
1 voteAlready works as described in idea.
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Feedback items should have id numbers
When a feedback item or idea has been submitted display its id number for reference
1 voteI just did some investigating and it doesn’t look like there is a way to see those for easy reference but they are listed in the url if you click on the item. ie this idea is in the forum 273688 and has a unique reference number 6803077
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Add Review button for Editing
This is the only web-edit tool I can think of that doesn't have a REVIEW
option. Unless I'm missing something, I can only SAVE or CANCEL from EDIT
mode. The requires many edits - and the system has been sluggish this afternoon.
Please add "REVIEW" to the wish list. :-)1 voteGreg,
The web system we chose for mountaineers.org is a modern content management system which uses the different statuses of private, pending review and published. The private setting is similar to a review button where you can review what you just made but it isn’t available as published material to the public.Sites can be sluggish or fast for a wide variety of reasons but please let us know if there is a specific action you are regularly doing on the website that is consistently taking a long time.
You can learn more about creating blog posts here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#blog
and managing other content here: https://www.mountaineers.org/volunteers/leader-resources/branch-committee-how-tos#edit101
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Increase search functionality for routes-places
If it is necessary for us to avoid posting multiple routes-places and activities to the same trail, it would be very helpful to have the ability for users to enter a flexible set of 'tags' with the range of place names along the planned route that can be searched for to find other routes-places or activities going to the same place but named something different.
1 voteLots of great updates have been made to routes/places which allow greater flexibility have been made.
Read more here
http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6756014-allow-us-to-list-multiple-routes-places-for-differWe are also working with leaders to make sure that everyone understands that search uses the titles and summary statements so making sure that any alternative names for a route/place are in the summary.
And of course if you see a route/place that needs to have a name changed or added just email info@mountaineers.org
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Group instructors/leaders separately on course rosters
Group leaders and instructors separately from course participants in course rosters
1 vote -
Merge Duplicate Member Records
Member Services needs to be able to merge duplicate member records.
1 voteCompleted 12/8/14
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New Email Management system needed
We need a better email management system so our members can choose which emails they want from us.
1 voteIn November we started using Exact Target to manage our newsletters and other organizational wide emails.
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Tacoma Program Center Calendar
We need a program center calendar for Tacoma the way Seattle does.
1 vote -
Apply member discount to course fee if membership is in shopping cart
It's giving me the non-member price for the course even though I have a membership in my shopping cart.
1 vote -
Improve the ability to act as family member for activity registration
It doesn't seem to be working to masquerade as a family member from the My Profile drop down menu.
1 vote -
Improve Incident Reporting GH824
Incident reporting appears as just an embedded email link in the trip report
when a leader closes an activity. Its output are the emails that appear
from those trip leaders sending the email. That makes it harder for the
Safety Officer to identify and group them in mail. Basic metadata like
which branch this pertains to is not appended in the body. That makes it
hard to determine who is accountable for follow up. It would be really nice
if we could re-institute a form that writes to the DB and generates an email
FROM a single incident reporting address…1 voteCompleted Nov 2014.
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Org-wide Award Badges
We'd like to explore options for giving committee members the ability to self-administer org-wide award badges. Currently the only volunteers who directly manage badge rosters are branch admins for their award badges. That said, we have some award badges that are org-wide and we'll have to think about how we might allow a group of volunteers to manage that.
Example is the Climb Leader Emeritus badge: https://www.mountaineers.org/membership/badges/leader-badges/climb-leader-emeritus
0 votesThis idea was completed during our Tech 4.5 Update. To learn more about this update, see his blog: https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more
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Feedback Load Speed Issues for Committee Admins GH3610
When the committee admins use the "View Committee Feedback” button, but when they click it, it is often slow to respond or returns a timeout error.
0 votesCompleted Nov 2021.
The biggest issue here was the amount of feedback to aggregate. We defaulted to “Lifetime” which is all the data. Here is what we fixed and how we recommend using committee/leader feedback:
- Set the default to the “Last 12 Months” filter so it loads albeit a little slowly.
- Moved the "Lifetime" filter to the bottom. Be sure to only use it in combination with either a leader filter or a course template filter. Those are typically small enough data sets to not cause a timeout.
- Replaced the date filter widgets with the more modern version, and one that actually works.
It’s lot of work to improve the load time for “Lifetime” and we need to upgrade the forms we use for feedback, so we’ll tackle this later with the upgrade.
- Don't see your idea?