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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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443 results found

  1. Fix the mobile My Courses View GH2094

    Right now when you open My Courses & Programs and then open courses that have activities in the future and past it looks a little messy, it'd be better to have them open in a separate modal dialogue

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    Completed  ·  0 comments  ·  Members  ·  Admin →
  2. Make it so you can't close a trip without trip results GH2508

    Right now if you are in the team roster you can't close the trip without giving a status like Sucessful/Cancelled etc. however you can do it via the yellow admin bar. We don't want trips closed without knowing how they went so it'd be great to get an error notification when you try and do this that says "Trip result must be entered on the roster before activity can be closed."

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    0 comments  ·  Activities  ·  Admin →
  3. Improve quantity +/- buttons on shopping cart page GH2124

    Hard to change quantities, buttons too small

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    Completed  ·  0 comments  ·  Members  ·  Admin →
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  5. 0 votes

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    Completed  ·  0 comments  ·  Members  ·  Admin →
  6. Update "send us updates and images" link on routes/places GH2322

    Have the link go to a online form to collect information and updates for the route/place including resources (attachments)

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    0 comments  ·  Activities  ·  Admin →
  7. Add Alternate Title to Text Search for routes/places GH2208

    Routes/places have good alternate titles but they are not always coming up when you search in routes/places unless added to the summary or main content field.

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    0 comments  ·  Search  ·  Admin →
  8. Merge and Retire Routes & Places SD510 & GH2615

    Despite our efforts to merge duplicates before the new website migration and with our new added flexibility for “combo routes,” we need the ability to merge and retire Routes & Places. And be able to do it in a way that does not adversely affect the activities and trip reports to which they are connected and so that our Routes & Places better serve their two primary functions--preventing us from sending two groups to the same place at the same time and being an online guidebook for our members and guests

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    0 comments  ·  Activities  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We added retiring Routes & Places, a much smaller improvement development-wise, and no longer need to merge Routes & Places. We need only add some notes to a retired route/place about which one use in its place or if it was retired because we may no longer go there (e.g. trail/road washed out with no plans to repair or rebuild).

  9. Skill Badges as Activity Prerequisites SD313/414

    Some benefits to using skill badges as prerequisites for activities include:
    --Lessening bureaucracy and improving course administration. For example, Basic Climbing Admins would be able to track student progress online, rather than manually in booklets, and it can ensure that Basic Climbing students cannot register for glacier climbs until they've successfully completed glacier skills training.
    --Allowing course leaders to specify leader prerequisites for skills conditioners, allowing people to grow into leadership, broadening the leadership funnel.
    --Encouraging leaders who are reluctant to take students they don’t know on climbs to open them up, because they will be able to see more…

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  10. Upgrade our Salesforce Nonprofit Stater Pack

    The main reasons to upgrade include (1) NPSP2 is no longer supported, (2) the Eventbrite Sync does not work with NPSP2 without manual intervention, and (3) we have a few improvements we’d like that NPSP3 or come natively in NPSP3 and eliminate the need for development to get them.

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    Completed  ·  0 comments  ·  Fundraising  ·  Admin →
  11. Video/Phone Conference System

    Provide video conference equipment for use at our Seattle and Tacoma Program Centers. Choose and set up a video conference provider for our volunteers to use.

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    0 comments  ·  Volunteers  ·  Admin →
  12. Migrate Email to “The Cloud” ~IT

    Email, shared and personal calendars, active directory for access to local resources (e.g. printers).

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  13. Hold Space in Registration Process

    To prevent member and guests from losing a space after they begin the registration process, we need to hold that space for long enough for them to pay for the course or activity. This will also fix the issue where items have registration end date but remaining in the shopping cart indefinitely.

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    0 comments  ·  Members  ·  Admin →
  14. Improve Skill Badge Assignment for Successful Activity Completion

    Allowing leaders to choose which skill badge(s) to assign when closing an activity better support activities where multiple skills are learned and our modularization efforts. Currently it's an "all or none" assignment.

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    0 comments  ·  Members  ·  Admin →
  16. Make Events work on tagging system for all branches GH2284

    Right now you can't tag an event to multiple calendars and we want to be able to show some events in multiple branches calendars without having to copy and paste. Please make events work this way rather than the folder system to allow greater flexibility and maintain only rsvp roster.

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    0 comments  ·  Events  ·  Admin →
  17. Update Privacy settings for leaders and admins GH2102

    Right now some of our leaders have their profiles set to Private but we need members to be able to see leader's badges and emails for communication. Please note this would not share leader's address, emergency contact, phone etc, just email/badges/profile bio

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    0 comments  ·  Members  ·  Admin →
  18. Improve Lodge Stay Cancellation Process - Part 1 GH2141

    Update the workflow used for the Event and Lodge Stay content types used inside a Committee so that the states are:

    • published
    • pending
    • private
    • shared with committee
    • canceled

    Add Salesforce workflows for entire lodge stay cancellation ,like we have for paid courses and activities.

    This will allow us to cancel an entire lodge stay and notify all registered participants manually.

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    0 comments  ·  Lodges  ·  Admin →
  19. Group Guests Better on the Lodge Stay Roster Tab GH2225

    So that it is clear how many are in a party and who does with who, group the guest together based on the person who registered them. If the person who registered everyone cancels, just show the people they registered that are still going grouped together. See the attached image for a sample of how this would be improved.

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    Completed  ·  0 comments  ·  Lodges  ·  Admin →
  20. Improve the Lodge Reservation Process for Guests GH2207

    1. Start with just the logged in user and an "Add Guest" button (see attached image "1").

    2. Include a "Remove" button for guests and only show new data entry boxes if the "Add Guest" button was clicked (see attached image "2")

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    Completed  ·  0 comments  ·  Lodges  ·  Admin →
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