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This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have forms for you to give feedback when you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

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22 results found

  1. Provide more detail for course-related activities in 'Manage Registration' signup box

    Right now when you click on Manage Registration for a course related activity all you can see in the signup box is the name of the activity, the date, and a Request Leader Permission link. We have different mentors posting these activities for their students but the leader of the activity isn't visible in the signup box (plus the formatting is terrible). The students have to flip back and forth between the activity listing imbedded in the course and the Manage Registration box to know who they're signing up with. Would be great to have everything that a student might…

    14 votes

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  2. Generate iCal calendar for any course activities, regardless of participation status

    I often have to manually transcribe the multiple events from a course into my personal google calendar. This is error prone and time consuming, and I bet most people do this.

    It would be awesome if the "course requirements" section of a course page that shows all the events would also contain a link to the iCal of that course so I can add all the events to my personal google calendar with a single click.

    This would be useful to do with any course, not just the ones I am signed up with:
    - for the courses I want…

    5 votes

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  3. Improve Event Registration process for non-members

    The issue: We currently do not have a way for non-members to register/RSVP for Ms events that are open to the public. Our process requires guests to create a guest account before they can register for an open event, which can be a barrier or deterrent. On the back-end, this process makes managing an event roster nearly impossible as the "Add People to Event Roster" requires a member name to be added first. If there is no Current Path with the guest's name, you can't proceed.

    3 votes

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    New  ·  2 comments  ·  Events  ·  Admin →
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  4. Provide a way to tell if leader has unread feedback

    Currently, there is no indication if a participant has submitted feedback after a leader has viewed the feedback. Personally, I check for feedback a few days after the activity, and if someone adds feedback after that I probably won’t ever see it.

    3 votes

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  5. Warning when you click "Copy E-mail Addresses" if you have private and public profiles checked

    The Mountaineers has a policy that if you are emailing people with a profile set to Private, you should put them in BCC. It would be helpful if the site gave a warning pop-up when you have selected both public and private profiles and click "Copy E-mail Addresses" as the next logical step is that those emails get pasted into a "To" line.

    The warning could simply remind leaders that they should put Private profiles in BCC and maybe link to the policy.

    I'm not entirely sure if using the "Send E-mail" button will properly sort the emails into the…

    3 votes

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    New  ·  0 comments  ·  Rosters  ·  Admin →
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  6. Add details to personal notification emails

    Many activities (especially climbing) have specific notes from leaders that the activity is restricted to a specific group within the branch. This puts the participants in disbelief about finding climbs to go on.
    As climb leaders have gotten better at stating these restrictions on the activity page, having activity descriptions and leader notes added to the notification email would be highly appreciated by the member - so we can have a more informed decision to click on the link and reach out to the leader. This will reduce the traffic on the website and will improve the well-being of our…

    3 votes

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    New  ·  2 comments  ·  Activities  ·  Admin →
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  7. Pop-up/dialogue reminder to check information when re-submitting youth forms

    When youth forms expire and are in need of renewal, all guardians have to do is re-save information in order for the form to be current for the next 365 days. For program participants who have been a part of programming for a year or two, and might have changing medical, dietary, or transportation needs, this means that information is often outdated when shared with program managers and staff. (For example, a participant who was 6 when the forms were filled out may have new diagnoses or updated dietary preferences when they are 12 that have not been reported out…

    3 votes

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    New  ·  1 comment  ·  Youth  ·  Admin →
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  8. Stop stripping line breaks from Leader Permission request comments section

    Most people (myself included) when entering information for the leader in the permission request comment box, make an effort to format it as cleanly as possible with line breaks to organize provided information.

    However, the code appears to strip all these line breaks from the text and drop a super messy blob of text in the request email that comes to leaders. This makes the leader's job unnecessarily harder because we have to mentally parse the blob back into the requester's intended presentation.

    Could we please stop stripping the line breaks and preserve the intended format?

    2 votes

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  9. Remove web trackers from the web site

    I recently observed that mountaineers.org had web trackers for

    doubleclick.net
    Facebook.com
    Facebook.net

    I dislike having my activity on the web survailed. Why should an advertising consortium or Facebook know what I'm doing on the mountaineers web site?

    Do the members or the organization benefit from allowing these trackers? If not, please I would much prefer they not be on our web site.

    2 votes

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    New  ·  1 comment  ·  Infrastructure  ·  Admin →
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  10. Event Tickets Timing-Out in Cart

    The problem: Event rosters are not entirely accurate because if an individual adds a ticket to their cart and the cart times out, they are automatically moved to ‘canceled.’ Sometimes this is okay if the order of operations is such that the ticket times out and then after they register again. However, if it’s the other way around (purchase ticket, go to purchase another, times out) they show up as canceled where they should still stay registered. This seems to create duplicate entries on the event roster.

    Why it matters: This has implications for staff and volunteers managing events because…

    2 votes

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    New  ·  1 comment  ·  Events  ·  Admin →
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  11. Add badge expiry date to course roster export

    Currently, the course roster downloads display all the badges an individual has earned whether it is expired or active. It would be good to know if the badge is still active and hence requesting a change to roster downloads to include an expiration date. This will help all the courses that require their students to have core-requisites badges to be current for their graduatation.

    2 votes

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  12. Schedule Auto Email for Activities/Events

    I like to hold off on sending emails until the 1-2 days before and the registration has been closed. These emails include things like my personal number, weather conditions, and overall serve as a reminder. Most people find accessing an email from a phone easier than accessing it from the website (and I don't want to include my phone number on postings).

    Sometimes the ideal time to send an email conflicts with other activities (ie I might be leading a conditioning hike or doing a race the night before a morning run). To get around this, I will sometimes send…

    1 vote

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  13. Request new Opportunity type for auction purchases (salesfroce)

    Auction purchases are a transaction type of its own, that typically do not count as a donation. Unless the amount paid over value is $1000 or more over the value of the item, we do not consider it as part of peak society.

    I've been thinking about this for years, and fully believe this will help us better track and manage a donor experience and identify / qualify someone as generally transactional in nature or philanthropic. It will also allow us to easily filter out auction support from donation rollups. It will require some significant clean up of past transactions,…

    1 vote

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    New  ·  0 comments  ·  Fundraising  ·  Admin →
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  14. Make 'alternative place' names visible from Routes (see GH1476?)

    The alternative place names that are accessible partway through setting up a trip are of limited usefulness when you cannot view them beforehand. For example - I tried to set up a hike going to West Tiger #2. I couldn't see that there was such a route under the WT 1-2-3; I ended up setting up the trip under WT 3, using the Section Line alternative (at least partly correct). Learning of the existence of the WT#2, I was unable to Edit the trip via the WT 1-2-3 as the alternatives don't appear.

    1 vote

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    0 comments  ·  Activities  ·  Admin →
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  15. People Search

    This was spawned off from an existing thread:
    https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37230223-integrate-fuzzy-logic-to-text-search-gh2837

    It was clear that "fuzzy search" as implemented there did not translate into a good people search experience.

    BACKGROUND

    Currently, the only way to search for members (contacts) is through the sitewide search mechanism. While we have dedicated search pages for "Find Activities", "Find Routes & Places" and "Find Courses, Clinics & Seminars", we have no such dedicated page for finding members. Your options are to either find them on some roster you have access to or to rely on the sitewide search.

    The problem is that the general sitewide search…

    1 vote

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    0 comments  ·  Search  ·  Admin →
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  16. Add a "Tag" option to pages and a "Suitcase" where i can store pages i want to consult again

    Like on Alltrails, WTA, etc. I'd like to be able to build my own bespoke repository of pages from the portal that i want to be able to easily access again and again -- whether it be references to how to use the portal, or blog entries, or trailheads, routes, etc.
    Best would be to be able to sort them into something like sub-folders, or tag them with my own memorable tags to be able to manage them when it starts bulking up.

    1 vote

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    1 comment  ·  Search  ·  Admin →
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  17. Confirmation email for rolling enrollment classes is confusing in some cases

    Currently when a student registers for a course that has rolling enrollment they receive an automated confirmation that includes the following paragraph:

    "This course is a rolling enrollment style course meaning there are multiple sets of lectures and field trips. Please make sure that you are signed up for the specific field trip and lecture dates that are available and/or fit your schedule.You should have received additional activity email confirmations for these specific dates."

    This is confusing in cases where 1) the course consists solely of lectures or field trips but not both, or 2) the course consists solely of…

    1 vote

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  18. Can't create a page without it showing up in dropdown navigation - books

    I create a new page under "Special Book Lists," I keep it marked private, I create a publish date for the future, and I mark "exclude from navigation" and it STILL shows up in the dropdown navigation on the live site when not logged in (and when logged in). When clicked it goes to a login page as the page is "private" but it is still showing the title of page under the Books dropdown navigation. It makes it impossible for me to create anything in advance without it showing up to the public. In this case it's for a…

    1 vote

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    New  ·  0 comments  ·  Books  ·  Admin →
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  19. Swap "Meeting place and time" and "Leader's Notes" on trip listing

    A frequent leader pain point is participants who obviously don't read the entirety of the trip listing before signing up and especially before requesting leader permission.

    Most leaders will put instructions on information they want for leader permission in the "Leader's Notes" section, but many participants don't see it because it ends up hidden under the "More+" collapse link. Some leaders even make a point in ALL CAPS to try to get participants to click "More+".

    I believe that swapping these two sections and making "Leader's Notes" the headline that doesn't get hidden would improve this situation and make it…

    1 vote

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  20. Remove volunteer ages from Committee Meeting rosters

    A few months ago the ages of volunteers started showing up in the rosters for committee meetings (see screenshot). I'm guessing this may have been added to support youth, but most adults consider their age to be private information.

    Event rosters are viewable by anyone who has admin access, and it's common for many committee members to have admin access for various reasons. For this reason, committee rosters are basically public to the committee. Publishing everyone's ages does not seem appropriate.

    This does not seem to be a problem specific to committee meetings. Most adults do not want the age…

    1 vote

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