General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Change Color for links that those with higher permissions can see

    Can the colors on "hidden" menu options be changed? The red text on blue background is almost impossible to read.

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  3. SELL "MERCHANDISE" ONLINE SD139/323/342

    Update content type,layout product page similar to the book view, but specific to logo'd merchandise, and set up faceted search

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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  5. FREE INSTRUCTOR DESK COPIES GH1247

    When a volunteer instructor sets up a course, offer them a free text PDF of any Mountaineers Books (MB) title. Also offer them the option of specifying a non-MB text for their course that MB will purchase and fulfill. The instructor would communicate the later text via an email (linked).

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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  6. NEW TEXTBOOK FIELDS IN COURSE FORMS SD342

    Link instructor-selected required textbooks to courses and have them automatically appear as a separate items in a course registrant's shopping cart. Student has option to remove from cart. Also make adjustments in course "view" to identify both "required" and "recommended" texts.

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    Completed  ·  0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  7. Lodge Reservations SD26/44/418

    Develop capability to setup lodge weekends, For member and guests to register online, And admins to manage group reservations

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    Completed  ·  0 comments  ·  Lodges  ·  Flag idea as inappropriate…  ·  Admin →
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    3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  9. Add Staff UI for Procesing Refunds SD289

    Now that we have a My Purchases on the website, we need to be able to properly record refund transactions in all of our systems. This will also reduce the time needed and improve the accuracy of by our Members Service Team to process refunds.

    * Staff need the ability to issue refund (full and partial) when canceling a person from an activity or course.
    * Staff eed to be able to cancel a person'smembership and refind a specified amoutn of annual dues that have been paid.
    * Staff need to be able to cancel and refund full and partial…

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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Make "?" widgit display in all browsers

    Having trouble with Safari I'm on a Mac OS X 10.7.5.

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Add age parameters for youth only activities GH 1253

    To prevent adults from registering themselves or the incorrect family member allow course leaders to indicate age parameters as pre-requisites for courses, course related activities and activities.

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    There is now a minimum and maximum age field on courses and activities to avoid having parents sign up for youth specific activities.

  12. Add text in manage registration window regarding activities that have closed GH1256

    If you get off a waitlist for a field trip and want to remove yourself from one that is already closed it is not clear how to do that from the manage registration window for course related activities.

    Please add a tag line to the red text that exists already saying registration has closed to make it say.

    Registration closed Mar 11 5:00 pm. Contact leader to be added or removed from roster.

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    Completed  ·  2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  13. 0 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  14. Close registration for courses that were created before registration close date field existed GH 1148

    Is it possible to close registration for all courses that happened last year. The default when we added registration open and close dates to courses was to have them perpetually open which has meant we have had a handful of these incorrect sign ups.

    From Jeff- The best fix actually might be blocking registration for a course whose end date is in the past.

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    Completed  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  15. You can currently "offer" more spots than are actually available GH 1152/1188

    Fix course capacity so that you can only offer as many spots as are actually available for that course. Right now you can have 5 spots available but make an offer to 10 people on the waitlist.

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    Completed  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  16. Have RSVP system for event listings on Calendar SD346

    Make it possible to have members and non members RSVP to events like lecture series and Gear Grab. You should be able to register more than just one and put in your guest's names.

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Wahoo you can now rsvp for an intown event like a gear grab or lecture series

  17. Allow fees for course related activities SD314

    Add functionality to allow course activities to charge a fee in addition to the course. Originally suggested by Youth Programming and Conditioning Hiking Series

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    You can now add fees to optional course related activities. Example where you might use this is an optional camping permit fee

  18. Add a photos tab SD434

    Add a photos tab next to the course materials tab to show potential participants what they can expect in the course.

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    Medium Priority  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  19. Improve making suggestions for edits or updates to routes/places GH1495

    Make it easier to suggest edits to a route/place.

    Could move the suggest links up near the book activity widgit.

    Online form connected to the links. comments welcome!

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    Activities can be scheduled for a route/place that has not been published, but only the author and staff can see it. All others will get an error. The more complete the content, the quicker we can review and publish. If you have an immediate need, please feel free to call our Member Services Team.

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