General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. My Gallery

    Add a My Gallery section to My Profile that where I can upload photos and where photos I've uploaded to the the website in other area like Trip Reports are displayed.

    Ideally all photos I've added would be displayed by default, but I would be able to choose to hide certain ones from My Gallery even though they would still be displayed elsewhere on the website.

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    Medium Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add ability to adjust map zoom level on location tab GH2513

    Map zoom level is not saved during the editing process for an activity/course/etc. The displayed map defaults to a specific zoom level that centered on the location pin.

    It would be helpful to be able to set the level of zoom without making the user use the +/- button.

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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  3. Improve Roster Functionality: Badge Rosters SD584

    Make sure there is pagination and the ability to search on large badge rosters. We'd also like the ability to download rosters. Need to be able to bulk update expiration date. Also need to fix the roster download function.

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    2 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  4. Improve Roster Functionality: Course Template Rosters

    Add pagination and search/filter features to allow for better handling of these large rosters so they can be a more useful instructor recruitment tool. Being able to filter by curren tmembers, roles, graduation dates before download.

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    Completed  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fix the mobile My Courses View GH2094

    Right now when you open My Courses & Programs and then open courses that have activities in the future and past it looks a little messy, it'd be better to have them open in a separate modal dialogue

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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Review Participation Notes

    On the "My Activities" page there's a "Review Participation Notes" blue button. It seems like these Participation Notes should have their own section on the left sidebar, similar to "My Feedback". Or it could be combined with the "My Feedback" page and use the same date filtering etc.

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Tess Wendel responded

    When making changes to the website, we have to consider the wide implications of reorganizing information. Participation notes are only available to leaders and group administrators – participants cannot see participation notes created by leaders. The participation notes are designed as an investigative tool for leaders for an incident, accident, or behavioral issue. It’s included on the My Activities page so leaders can easily see successful trip history as a way to screen participants pre trip. Leaders should only look at the participation notes when a red flag was noted in the past or a person’s trip status includes ‘needs improvement. Due to the special use case of this information and the small pool of people able to access this information, we feel the participant notes to not warrant a special tab, and we are going to keep the current structure at this time.

  7. Make it so you can't close a trip without trip results GH2508

    Right now if you are in the team roster you can't close the trip without giving a status like Sucessful/Cancelled etc. however you can do it via the yellow admin bar. We don't want trips closed without knowing how they went so it'd be great to get an error notification when you try and do this that says "Trip result must be entered on the roster before activity can be closed."

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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  8. Improve quantity +/- buttons on shopping cart page GH2124

    Hard to change quantities, buttons too small

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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  9. 0 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. 0 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Update "send us updates and images" link on routes/places GH2322

    Have the link go to a online form to collect information and updates for the route/place including resources (attachments)

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  12. Add Alternate Title to Text Search for routes/places GH2208

    Routes/places have good alternate titles but they are not always coming up when you search in routes/places unless added to the summary or main content field.

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    0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  13. Program Center Event "Add Activity" Buttons

    Make adding an activity at a Program Center easier by adding buttons on the event details page that appear after the event is published. These buttons will start the activity scheduling process for the appropriate program center route/place using the event start and end dates.

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    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. Error Check for Instructor Requirement

    Adding error check for adding and editing a course activity where instructors are needed but there is no instructor prerequisite badge will ensure that activities are set up correctly. This will ensure that members and guests who are qualified can register as an instructor and to be sure that only those who are qualified can register to be an instructor.

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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  15. Merge and Retire Routes & Places SD510 & GH2615

    Despite our efforts to merge duplicates before the new website migration and with our new added flexibility for “combo routes,” we need the ability to merge and retire Routes & Places. And be able to do it in a way that does not adversely affect the activities and trip reports to which they are connected and so that our Routes & Places better serve their two primary functions--preventing us from sending two groups to the same place at the same time and being an online guidebook for our members and guests

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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We added retiring Routes & Places, a much smaller improvement development-wise, and no longer need to merge Routes & Places. We need only add some notes to a retired route/place about which one use in its place or if it was retired because we may no longer go there (e.g. trail/road washed out with no plans to repair or rebuild).

  16. Manage Client, Group and Partner Contracts Online SD547

    Some of the benefits of managing client, group and partner contracts Online are:
    --The digital contracts will eliminate paper contracts that must be mailed back-and-forth or returned in person.
    --The digital contracts will be easier to find and review in Salesforce than their paper counterparts.
    --Allowing staff to more quickly, efficiently and accurately create contracts for our facility rental clients, lodge groups, and Mountain Workshops partners
    --It will be easier, faster and more efficient for approvers to sign and return their contracts.

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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  17. Skill Badges as Activity Prerequisites SD313/414

    Some benefits to using skill badges as prerequisites for activities include:
    --Lessening bureaucracy and improving course administration. For example, Basic Climbing Admins would be able to track student progress online, rather than manually in booklets, and it can ensure that Basic Climbing students cannot register for glacier climbs until they've successfully completed glacier skills training.
    --Allowing course leaders to specify leader prerequisites for skills conditioners, allowing people to grow into leadership, broadening the leadership funnel.
    --Encouraging leaders who are reluctant to take students they don’t know on climbs to open them up, because they will be able to see more…

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    Completed  ·  1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  18. Peer to Peer (P2P) Fundraising

    We are running “Your Parks | Your Adventure” as a P2P campaign in 2016 using the WeDidIt third party platform. We can use this to evaluate our need for P2P fundraising capability and determine the best system and its cost to implement and operate.

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    0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  19. Upgrade our Salesforce Nonprofit Stater Pack

    The main reasons to upgrade include (1) NPSP2 is no longer supported, (2) the Eventbrite Sync does not work with NPSP2 without manual intervention, and (3) we have a few improvements we’d like that NPSP3 or come natively in NPSP3 and eliminate the need for development to get them.

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    Completed  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  20. Video/Phone Conference System

    Provide video conference equipment for use at our Seattle and Tacoma Program Centers. Choose and set up a video conference provider for our volunteers to use.

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
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