General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. Show past activities on a route

    When looking at a route, you can see future activities as well as trip reports. I'd like to see a list of past activities, along with their completion status and leader name (whether they posted a trip report or not).
    This would make it easier to contact past trip leaders to ask them about conditions, etc. as well as to get a sense of when people typically use the route.

    Thanks!

    1 vote
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    New  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  2. When trips are co-led by two leaders who report to different branches and committees please can both sponsor and share credit? GH3075

    When trips are co-led by two leaders who report to different branches and committees please can both sponsor and share credit?

    2 votes
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    In Review  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add "Maximum Route/Place Capacity" field for route/places GH2937

    Add a field for routes/places that shows the maximum total capacity (over all bookings) for each route/place.

    4 votes
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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  4. On daily alert, display the day of the week GH3076/3077

    The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Trips should not show as 'full' just because someone is on the waitlist

    When someone has asked to be put on the waitlist but there is still room on the main roster, the trip still looks like it is full on the summary listings. The summary listings page should show the number of roster spaces as well as the number of people on the waitlist.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    This can only happen for activities and courses where there is a fee. We automated the waitlist-to-roster functionality for activities and courses that are free (i.e. if a leader adds a person with the “waitlisted” status and there is space for them to be “registered,” the person being added is automatically changed to “registered” when the record is saved). And the definition of a waitlist is list of people who want to participate if space becomes available, so there should never be anyone on a waitlist if there is space on the activity or course for them.

    We considered automating automated the waitlist-to-roster functionality for activities and courses with a fee, but decided not to, because the fee adds some nuances, chief among them is an accidental cancellation request. If a person requests a cancellation (or a leader does so for them), and that space is not automatically filled, we…

  6. It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un

    It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.

    Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.

    If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.

    If you find an activity you led in the past on your My Activities page, you can find the route/place in that…

  7. Include a link to Post a Trip Report in Your Trip Is Closed notice

    More trip reports might be written if a reminder/invitation to write link were tucked into the Your Trip Has Been Closed email.

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  8. Default "Summary" section for educational activities GH2923

    Use the summary section that has been entered into the activity template for clinics, seminars, lectures, and field trips as the default once you have selected the appropriate template. Right now, summary sections are written up in the template, but they don't automatically populate in the activity listing.

    2 votes
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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  9. Participant Note Types

    Participant Note Types:

    Enhance participant notes capability so that users with the ability to add participant notes may select from a range of pre-determined “note types” (still to be determined, but could include “positive comment, future leader potential, conditioning issue, behavior issue, other comment”) when entering participant notes in addition to entering free text notes. Note types as well as free text become a part of a member’s profile.

    Filtering Note Types:

    Users with the ability to research participant notes are able to filter participant notes by the pre-determined note types. This allows activity leaders and committee leaders to quickly…

    1 vote
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    Medium Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  10. Include all fields in the CSV download after an activity closes GH2929

    As an admin or a leader, I would like to see all fields in the CSV download so that I can better manage courses and activities. Also reorder the fields so that like information is grouped.

    1 vote
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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  11. After an activity, the behavioral complaint form should be also be included with the safety report form

    After an activity, the behavioral complaint form should be also be included with the safety report form. If a member experiences any sort of discrimination we need to have the path of reporting a complaint simple and easy to find.

    5 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for highlighting this issue. We agree it’s a high priority, and we want anyone to be able to easily and confidently use this tool, should the need arise. We are working on inclusion across our organization, and are seeking ways to be sure the behavior complaint form is more visible on the website so it can be used when needed. We are reviewing options for improving out incident reporting system and, as part of that process, will determine whether it is feasible to integrate the behavior complaint process with the incident reporting process.

  12. Please create two "outdoor leadership" activity types ~SFOnly

    In order to track what the mountaineers does in terms of outdoor leadership, we would like two activity types:

    Leader Development - Leadership Skills
    Leader Development - Technical Skills

    Below is the email thread for background:
    Here’s a really quick stab at some language, for nothing else than to give us something to edit:

    Leadership Skills
    - May or may not be activity-specific.
    - May or may not have a focus on outdoor leadership.
    - Emphasis on facilitation, instruction, and/or group leadership.
    -

    Technical Skills
    - Activity-specific.
    - Skill development in activity that this person leads or aspires to lead.…

    7 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  13. Reclassify Snowshoe Routes and Trips Using New S/T Rating System ~WebsiteOnly

    This posting is the result of 1) a few years of cross-branch discussions among the Snowshoe Programs of the various branches, and 2) email discussions with the Program Center about how to go about changing the rating system used to classify Snowshoe trips. The feedback we received from the Program Center was that the correct way to document our request for changing the website was to post the changed to feedback.mountaineers.org.

    The Snowshoe Programs of the various branches would like to change the way that Snowshoe Routes and Trips are rated so that each route/trip has a separate Strenuous and…

    8 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    The website project needed to implement the new snowshoe S/T trip ratings is scheduled for work this spring/summer with the intent to be ready for the next season.

    We will need to provide new inputs for the revised snowshoe trip ratings, and your recommendations based on recently led or traveled trips is appreciated! We have created a Google spreadsheet to collect input. Please take a moment to share your recent insights on snowshoe trip routes.

    https://docs.google.com/spreadsheets/d/1G1wwT0scoS4LYk8BXsXY_BSoARfJxCRejB_HPcxx_N8/edit#gid=0

  14. Make Activity Template's Activity Type a Multiselect GH2752

    Right now we have a number of leadership clinics which we are having a hard time reporting on since they are categorized by activity type when really we want them tagged as both the activity like Sea Kayaking AND outdoor leadership

    3 votes
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    High Priority  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  15. Allow Leaders to Choose Activity Template or Route/Place Image for Activities SD641

    When scheduling an activity, allow the leader to choose to use one of the the route/place images, the activity template image, or an image from their local computer.

    Notes:

    - Currently when scheduling a trip (standalone) activity, the one form the route/place is the default and the leader may choose to replace that with one from their computer. For course activities, the default image is from the activity template, and the leader may choose to replace that with one from their computer.

    - Many of our Routes & Places have an "Images" folder where we store images submitted by our…

    4 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  16. Add Title Choices to Routes & Places for Use with Activities GH1476

    To make it easier to better title activities where the route place has broadly varying options and alternatives, provide a list of alternate location names that may be used.

    Specifically, when scheduling an activity allow the leader to choose an alternate title from an "Alternate Route/Place Title" list that is populated from a route/place "Route/Place Titles for Activity Titles" list.

    Here's an example:

    For a scramble of "Silver, Tinkham & Abiel Peaks," https://www.mountaineers.org/explore/routes-places/silver-tinkham-abiel-peaks, the activity title currently is and by default after implementing this idea would be:

    Alpine Scramble - Silver, Tinkham & Abiel Peaks

    Alternate activity titles with…

    33 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We now have the ability to have alternate titles for routes/places that have a couple different destinations but all use the same access and thus we wouldn’t want two different Mountaineers groups there on the same day.

    An example is Snow & Gem Lakes. This trip can now simply be titled Gem Lake or Snow & Gem Lakes. Or if you are only climbing Tinkham and Silver Peaks you can now pick just those two peaks even though the listing has Silver, Abiel & Tinkham Peaks.

    The ability to switch to an alternate title is in the Route/Place tab when you are in the activity edit form while scheduling or editing an activity. It’s the same place you’d edit the date or choose a new route/place for the activity.

    Please note that this alternate title is not supposed to replace the summary. For example the title is not Gem Lake…

  17. Develop functionality for Activity Programs and Outings/Combos SD154/GH1639

    This is functionality would be much like what we have for courses and would be for activity programs like Explorers and Venturing Crew, activity outings like Yosemite Climbing and "combo" activities like Hike & Stewardship and Cathedral Rock & Mount Daniel. We need to be able to group a few activities under one "umbrella" Outing and use a "manage registration" style feature to register for them and the Outing as a whole like we do for courses.

    30 votes
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    11 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We added an “exclude participants from date conflict check” checkbox to activities to hold us until we can get to Activity Program and Outings. This is a staff only option, because for most activities we need a conflict check so that members and guests do NOT overbook themselves.

    If you need this, please send an email with a link to the activity for which you need ti to info@mountaineers.org.

  18. Create a Single-Pitch Sport Climb Leader badge

    A pathway to leadership for students who participate in the Leading Bolted Routes or Sport Climbing courses would serve to create a pipeline of knowledgable, interested instructors for future courses, and help to ensure that Mountaineers' high standards are maintained during instruction in future classes and on official sport climbing trips.

    This badge would be distinct from any of the other existing climb leader badges, but would require a similar pathway-- leadership, WFA/MOFA, resume, etc.

    2 votes
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    Long-term Project  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  19. Fix Required Input Needed error on roster GHtbd

    When you are trying to add someone to the roster it often spits back a "Required Input Needed" error even when you have entered someone's name or email correctly. Fortunately you can just hit Save and override error message but its confusing for new leaders.

    2 votes
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    2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add a trip plan upload and PLB checkbox GH2824

    Add the ability to upload a "trip plan" to an activity. In addition, we would like a checkbox that indicates if the trip party is planning to carry a PLB. The ability to upload a trip plan is priority #1, and the PLB checkbox is priority #2 (if it is not a lot of additional work).

    2 votes
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    High Priority  ·  2 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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