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This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

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140 results found

  1. 3 votes

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    Medium Priority  ·  1 comment  ·  Members  ·  Admin →
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  2. Gift Certificates, Gift Cards, Store Credit SD308

    Set up a system where people can purchase and give electronic gift certificates that are good for books, merchandise, course and activities. Gift certificates issues in whole dollar amounts. Offer a few suggestions like ($25, $50, $100). Have the giver specify and email address of the recipient. Allow the recipient to add the gift certificate to their account (require them to create an account if needed).

    3 votes

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    Medium Priority  ·  4 comments  ·  Members  ·  Admin →
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  3. Add an extra "are you sure you want to cancel" message for course cancellations

    Add an additional dialogue box when you cancel from course that says "Are you sure you want to cancel" to avoid accidental cancellations.

    3 votes

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    2 comments  ·  Members  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    This has been completed. There is now a cancel link that does not look like a Submit style button from the Manage Registration window AND when you click that link you get an additional dialog box asking “Are you sure you want to cancel?”

  4. Clarify that "Add 3% to cover credit card fees" is only for donations

    Consider adding some clarifying language or different shading to the script for the '3% for credit card fees' check box. Although it is clearly displayed in the donations section, folks often want to cover the fees regardless of it's for a donation or a course/activity/program fee, and it can be confusing when the cart total does not change. I suggest updating the below language to "Add 3% to over credit card fees (for donations only)."

    2 votes

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    High Priority  ·  0 comments  ·  Members  ·  Admin →
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  5. Add "Checkout as Guest" Option for Purchasing Gift Memberships

    Currently, there is no option to checkout as a guest when attempting to purchase a gift membership and no error message or prompt to login. The item is removed from cart at checkout screen without explanation.

    2 votes

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  6. Multiple Blog Authors

    Allowing for multiple blog authors would be a great way to recognize all volunteers who contribute to a piece.

    2 votes

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  7. Connect Senior Household Memberships

    Add functionality to connect Senior households memberships where both people in the household can switch between accounts, just like Family accounts.

    2 votes

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    Medium Priority  ·  Jeff Bowman responded

    We have a number of critical items currently on our high priority list, and while this would certainly be a benefit for our senior members, this project does not yet have enough votes to warrant higher prioritization, and, because it’s an improvement to existing functionality, we must prioritize it below things which need to be fixed or built for the first time.

  8. Have a couple of pages in the magazine to post gear for sale - would be a great service to both seller and buyer

    Have a couple of pages in the magazine to post gear for sale - would be a great service for both seller and buyer.

    2 votes

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    Declined  ·  Tess Wendel responded

    Hi Sharon,
    Right now our magazine only comes out quarterly which means if you want something to show up for Spring magazine (mar/april/may). you have to have your gear contribution in by January 1. This is a long time to plan out selling something. After talking with additional folks interested in selling gear we’ve determined that gear sellers need to be able to have a more timely place to advertise gear. There is also no way to indicate that gear has been sold.

    We encourage folks to use Mountaineers Marketplace "https://www.facebook.com/groups/377304859047281/

  9. Leader Permission Links

    Posting on behalf of a Mountaineer Leader.

    The location of the "Request Leader's Permission" link is very confusing because it looks as if permission is required to be a leader of the trip rather than a participant.

    What's more confusing is that the screenshot is from this trip to Lila Lakehttps://www.mountaineers.org/explore/activities/backpack-lila-lake-1, which is not set up to have any any assistant leaders, so one wonders why "leader prerequisites" are shown at all. I thought I might be seeing a different screen because I am a backpack leader, but the screen looks the same when viewed in incognito mode…

    2 votes

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    Declined  ·  Jeff Bowman responded

    Thanks for bringing this to our attention. Our member services team has not received additional feedback from our members that this is an issue. If in the future we receive feedback about this we can re-open this idea.

  10. Add a My Blog Posts Page GH2829

    Add a "My Blog Posts" page to the My Profile area so that members can find their own blog posts and blog posts by their favorite member bloggers more easily.

    2 votes

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    1 comment  ·  Members  ·  Admin →
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  11. Integrate Salesforce with Acumatica

    The current process involves manual assignment of revenue codes for memberships, courses, etc., a time-consuming task that is subject to inconsistent interpretation and error. Integration would automate this process, reducing time spent entering data and improve the accuracy of our data. We'd also like to sync (or be able use an export-import process) to transfer data from SF to Acumatica.

    2 votes

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    1 comment  ·  Members  ·  Admin →
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  12. Internal Link Dialog Fixes GH1949/1950

    1. Allow course listed to be selected as internal links by clicking through the bread crumbs or search.

    2. Fix the dialog so that when the breadcrumbs wrap to a second line, that they do not overlap the list of selections.

    2 votes

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  13. Update Billing Info for Automatic Renewal GH1977

    The billing info associated with autorenewal payments is not getting updated in tandem with the user’s profile. Let's tweak the process to update the autorenewal billing info whenever the profile is updated, or at least give users the option to also update their billing info when they update their payment card info.

    2 votes

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    Medium Priority  ·  0 comments  ·  Members  ·  Admin →
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  14. Fix Blog Title Text from Running into Photos GH1959

    When longer words are used in blogs we are getting the image for the blog overlaid on top of the title text.

    2 votes

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  15. Change to automatic renewal process GH1692

    The Mountaineers should change the way they handle automatic membership renewal. Currently on the website people are opted into automatic renewal by default when they pay their dues. The checkbox is small and easy to miss, leading to a fair amount of people getting opted into automatic renewal unknowingly. There are concerns that this borders on a privacy violation and may violate some privacy regulations.

    2 votes

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    Completed  ·  Jeff Bowman responded

    The checkbox for choosing Autorenewal on the checkout page is now much bigger and more obvious to avoid accidentally choosing Autorenewal.

  16. Add Save button at the top of registration windows GH1482

    This will be super helpful for mobile users trying to manage their rosters. Right now after adding some to the roster it is very hard to scroll down and Save them. This should be done for the Add Person to Courses, Activities and Event registration windows.

    2 votes

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    Completed  ·  Garrett Arnold responded

    We added a “Save” button at the top of every “Add person to roster” and “Edit” popup so that it is quicker and easier to save a record when on the top few field must be completed for the add or edit being done.

  17. Save Credit Card Info for Purchases SD328

    Allow members and guests to save credit card info when checking out and use saved credit card info to pay when checking out. We should allow multiple cards, choice of which one to use when checking out, ability to update (usually expiration date and CCV), remove, or add from the Shopping Cart. Allow the user to update, remove and add credit card info from their My Profile area too. We need to consider the implications to the recurring payments (automatic annual dues and monthly donations) too.

    2 votes

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  18. Add tracking mechanism to members page for mileage and altitude gained on club trips for yearly totals-ie:100,000ft gained, etc.

    This would enhance club trip participation- esp among members that join groups like Meet Up and others. Would drive demand for more trips- esp hikes, hopefully driving more Leader participation as a result. It'd also be fun- great for bragging rights.

    2 votes

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    Low Priority  ·  5 comments  ·  Members  ·  Admin →
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  19. Honorary Members

    Have a place on our site about our honorary members.

    2 votes

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  20. Make it easier for us to organize carpools

    And have communication between trip participants be easier.

    More specifically we would like to see whether person
    A) wants to carpool
    B) ride or drive
    C) where they are coming from
    D) Be able to contact them or potentially the whole group of people who wants to carpool in one swift email.

    2 votes

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    2 comments  ·  Members  ·  Admin →
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    Completed  ·  Garrett Arnold responded

    This was completed and launched on 12/8. If you have further suggestions about this tool please continue to list on the feedback site.

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