General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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57 results found
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Roster visibility change on the web site
Some of us are wondering about a recent change on the web site. Activity rosters are no longer visible unless we're registered for that activity. Instead of displaying the roster, the web site now displays this text: " You must be registered for this activity to see the participants".
This obviously enhances privacy for those members who wish it, but it also reduces visibility for those members who use the visibility to hang out together on Mountaineers activities.
As you know, members already have the ability to mark their own profiles as private.
I'm wondering if this privacy setting could…
4 votesGoofed while fixing another roster issue.
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Warning when you click "Copy E-mail Addresses" if you have private and public profiles checked
The Mountaineers has a policy that if you are emailing people with a profile set to Private, you should put them in BCC. It would be helpful if the site gave a warning pop-up when you have selected both public and private profiles and click "Copy E-mail Addresses" as the next logical step is that those emails get pasted into a "To" line.
The warning could simply remind leaders that they should put Private profiles in BCC and maybe link to the policy.
I'm not entirely sure if using the "Send E-mail" button will properly sort the emails into the…
3 votes -
Satellite communicator contact information
It would be useful to have satellite communicator addresses on the roster along with contact information. This could be voluntarily entered on the member page, not publicly visible, just of use by the roster, similar to the emergency contact.
The reasoning: Unless replying to a message, a person's Garmin InReach can only be contacted directly using this InReach address. However, these are seldom shared among party members. The ability to directly contact a party member via satellite is a powerful tool in an emergency. Separated party members could communicate with each other. Overdue parties might be contacted. Additional contact would…
3 votes -
Show member/nonmember status on rosters
For courses/events that generate income, it would be helpful to the committee leadership if we could tell if a registered person is a member or nonmember when we look at the detailed roster. The reason...fee structure is different and we can more easily figure out how much income was generated without having to have staff pull the info for us (when they are already very busy).
It would also be helpful for activity leaders to know who the guests are (so we can talk more about the Mountaineers/other committees and entice them to join).
3 votes -
Co-leader and Mentored Leader Activity Roster Automation GH2494
For adding to only (not editing) an activity team roster record, if the role is "Mentored leader" or "Co-leader," automatically check the "Admins" and "Show as contact" boxes.
3 votes -
Offered Status Deadline - Transparent date/time ~Salesforce
Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.
This will help us better justify when a person is moved from the offered status and create more transparency in the process.
Current Email:
Congratulations! You were on the waitlist for ACTIVITY to take place on DATE, and a spot has just opened up! You have five days from now to accept this offer.
If you would like to accept this offer, login to your accounthttp://www.mountaineers.org/profile, and…
3 votesApr 6, 2018
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Fully integrated Roster Management for Courses with multiple activities, and sections to complete to graduate.
Currently for a Course with multiple required activities one must download multiple CSV files and have the skill to basically develop a one time database and queries to track all students and who has completed what.
It would seem like the software provide would have reporting capabilities and modules that could be user facing to avoid this by using the source database.3 votesWe already have the desired functionality. There are “Review” links to everyone’s name on the course roster. Visit https://www.mountaineers.org/volunteers/leader-resources/schedule-a-course-clinic-or-seminar/schedule-a-course-clinic-or-seminar#manage-rosters to learn more.
If there is concern about all students registering for required field trips, be sure that all course activities are listed and open for registration when the course opens for registration. This way participants are prompted to choose activities when they register before getting to the checkout page.
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The rosters should be open to participants to see who is going on a trip--not only to carpool but just to know who is going. Why not?
Currently the only ones who can see the rosters are leaders. Many times as a leader I've heard participants announce "I wish I had known you were going so we could have carpooled." Or many times after a trip people want to get together to socialize. We should protect personal information, but a list of names should not violate anyone's rights, should it?
3 votesThis is fixed. We goofed when fixing another roster issue.
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Add status column to course roster
The course roster can be improved with a new column to show status of the students and instructosr. Students start out as registered then progress to graduated, cancelled, failed, extended, etc. Instructors may also cancel, no show. Using the role column to carry that fact is not the best because then when the status changes we lose track of the actual role. For example, if the status changes to cancelled, we no longer know if the registration was for a student or an instructor.
By extension, this idea means that "graduated" is a status of the student role, not a…
3 votesWe have no additional feedback that this is a desired change by other course leaders, and it seems that having one column with “Student” and one with “Graduated” would be too confusing.
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Give site admins permission to 'remove' people from rosters. GH3329
In order to prevent folks who have been canceled from moving back to the top of the wait list as a result of their original registration time (this happens in CHS often), allow staff to 'remove' the person from the roster. This will mean they receive a new registration time every time they move from 'canceled' to 'wait listed'.
2 votes -
Comma delimited roster email address copy GH2884
Under "copy email addresses" in the roster, could we also have two separate ones, comma delimited and semi-colon delimited?
2 votes -
When viewing roster (from yellow bar) include date of activity somewhere near the top GH2326
Real helpful when I have multiple rosters for course-related activity. Example: Kayak Roll Course, with 3 associated pool sessions. I can easily get confused as to which one I am working on at the time. Right now, all three look identical. If dated would show up while in the roster editing screen, then I would instantly be able to verify which one is open.
2 votesDec 2017
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Replace Roster CSV (download), Copy, Print Feature GH1578
The "TableTools" plug-in that we're using is now retired and it used Flash which is not available on all devices. We'll replace it with a newer "Buttons" plug-in that uses HTML5.
2 votesWe upgraded to the new download plug-in and still have the same three functions: copy, csv and print.
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Make Sort Stick on Roster SD581
Make it so when you switch sort order to alpha or by role (like instructor or admin on a committee) it stays while you are editing.
It would also be good to have this on the calendar function as well to remember what date you were on.
2 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
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Add profile link to roster
There is a companion issue that made names clickable in the roster on the website: https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/8764993-make-names-on-roster-open-their-profile-so-you-can
Here, I would like a column added to the CSV roster export with the link to someone's profile. There's currently a column for whether the profile is private or not, but no column with the actual profile link.
This would serve the same purpose as the clickable name. In Excel, it will detect that these are links and make them clickable. That makes it easier for me to navigate to someone's profile.
1 vote -
Make horizontal scroll bar always visible on large rosters
I've mostly noticed this with events, but Jeff said it is true across all our rosters. It would be great to have the horizontal scroll bar always visible on the screen - for large rosters with more rows and columns than fit on a screen, you have to scroll down to scroll across, then go back up ... at which point you can't see the info in the leftmost column to know what you're looking for. It makes for a very clunky user experience trying to go back and forth between horizontal and vertical scrolling.
1 vote -
Add Waiver Expiration Date Column to Roster
Add a column to the program committee roster (or individual course rosters) displaying the waiver expiration date. Today the FT Coordinators find out about expired waivers only when they are trying to add instructors to the activity. Instead, a column in the roster (main committee roster or individual course roster) will help them proactively act on the situation.
I assume other programs and branches will also benefit from this column as the process for waiver verification is cumbersome! Happy to chat more if needed! Thanks!
1 voteLow Priority ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We are in the process of implementing an email reminder to sign the waiver when it is near its expiration. See https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/16908007-send-your-waiver-is-about-to-expire-email-sfonl.
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Add COVID-19 badge to activity and lodge stay rosters
To make vaccine verification easier, a number of volunteers have asked about adding a COVID-19 Vaccine badge column directly to activity rosters, viewable from the main roster page. This way leaders don't have to download rosters or click into individual member profiles.
Additionally, lodge stay rosters do not have the same badge field that activity rosters have. A number of lodge hosts have expressed the need to be able to view badges from the roster page, in any format (but preferably through a direct COVID-19 Vaccine badge column).
1 voteCancelled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
No longer needed.
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Allow primary leaders to uncheck their "show as contact" for an activity
Course and course lecture/field trip leaders are increasingly utilizing generic Committee profiles or Basic Course profiles as the Primary Leader for course related activities to make sharing the workload of answering participant questions and managing the rosters easier. Burnout is a common consideration I hear from leaders choosing to do this.
However we need real people to lead activities for many reasons, chief among them are:
• Someone from The Mountaineers (or approved by us) needs to be on site and manage the participants.
• Our emergency and leadership teams needs to know who is in charges in case an…1 voteDeclined ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
There are a number of questions tied up in this issue and we hear the need from leaders to share course admin work. We don’t feel that this is the right singular solution and we want to explore other options. A small team of staff will gather to work on this and propose alternate solutions.
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Allow committee roster sorting for those who are not admins GH3526
Roster sorting was disable in May, 2020. At that time the fix was only partial because sorting was re-enabled only for people with admin access to the roster. Prior to the May, 2020 breakage roster sorting worked for everyone. It would be nice to get that full functionality back again. Not every committee member has admin access yet many have a legitimate need to view the roster in sorted order.
See related feedback item from May 2020 and followup comment from December 2020: https://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/40525171-alphabetical-sort-for-rosters-has-disappeared
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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