General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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First Nation Land Acknowledgment
I recommend placing a First Nation Land Acknowledgment statement on the bottom of The Mountaineers webpages. As an organization, we should recognize the ancestors and current stewards of the lands we live, work, and recreate on. A great example of this is already on the Braided River website/webpages. https://www.braidedriver.org.
3 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Sep 2022. Add page in our About menu and have a blog post series planned.
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Books & Maps: Add a Revision Date GH3284
For books and maps, add a Revision Date in addition to the Publication Date. This is helpful for book reprint dates where some corrections and revisions may be made. It is especially helpful for maps there generally do not have new editions that get a new ISBN and Publication Date, but are revised and updated every few years.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Sep 2022. This information was added to the book's "Description" field. Typically you'll see both original and current edition dates there.
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Pre-populate times on cloned events with those from the event being cloned GH3276
When cloning an event, pre-populate the event times and setup times with the times from the event being cloned. But keep them editable. Normally, a monthly meeting is going to be at the same time. Pre-populating will reduce the chance of entry errors as well. I caught several of my own mistakes.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Pre-order/Backorder vs. Shopping Cart Clarification GH3072/3547
As a user, when pre/backordering something show me a notification that this process is separate from my other items (if I have other available items in my cart).
I'd like to see some sort of alert during/before reaching "/delayed-shipping" page that back/pre orders are not processed at the same time as the rest of the items in my cart. Reason being I'd like to avoid confusion during/after user has input all their information.
Ideally, is it possible to...
1) Check if the cart is currently empty (if so, proceed as usual)
2) If cart /= empty, perhaps an in-frame pop-up?…3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2021.
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Pre-order/Backorder Quantity GH3044
As a website visitor pre-ordering or backordering a a book, allow me to enter a quantity that is applied when I click the "pre-order" or "backorder" button, and allow me to change this on the payment page, so that I may pre- or backorder more than one copy of a book at a time.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2021
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Make the Write-In Amount Box on the Donation Page Wider GH2902
On the Donation Pages make the write-in amount box wider. Examples:
- Donate: https://www.mountaineers.org/donate
- MAP Scholarship Fund: https://www.mountaineers.org/donate/other-giving-options/map-scholarship-fund (see attached)Probably as wide as the one on the checkout page (see attached).
3 votes -
Default "Summary" section for educational activities GH2923
Use the summary section that has been entered into the activity template for clinics, seminars, lectures, and field trips as the default once you have selected the appropriate template. Right now, summary sections are written up in the template, but they don't automatically populate in the activity listing.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Mar 2022.
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Add start month to automated year attached to courses etc
For courses and activities, the year auto-populates in the listing, but the accounting department needs the month to be part of that, otherwise they have to manually go into each listing to find out what month the course happens and where to book the revenue
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2020. Adding the start date to the Salesforce report accenting uses to enter data into Acumatica is sufficient.
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Improve Book Author Import GH2780/2803
(1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.
(2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.
3 votesCompleted Jun 2019.
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Instructors for seminar/clinics GH2883
I just noticed there's no option for an "instructor" role in the seminar/clinic template. Can we add this? Seminars/clinics are often course-like in that they have instructors.
thanks!
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Dec 2020.
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Course page not loading with high volume visitation, Speed GH2785
When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3…
3 votesWe’ve optimized the course page and manage course activity registration dialog, and added a sever that we can turn on as needed for times like these when there are many people registering for many course activities.
Oct 2018
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Offered Status Deadline - Transparent date/time ~Salesforce
Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.
This will help us better justify when a person is moved from the offered status and create more transparency in the process.
Current Email:
Congratulations! You were on the waitlist for ACTIVITY to take place on DATE, and a spot has just opened up! You have five days from now to accept this offer.
If you would like to accept this offer, login to your accounthttp://www.mountaineers.org/profile, and…
3 votesApr 6, 2018
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Improve relevance of Branch News page
The Branch landing page presents a newsfeed (blog) over which the branch has little control and does not make a very useful "home' or "welcoming" page for branch.
Ideally,branches should be able to design/manage landing pages to their liking, but that's another story.
Short of that, I request a better way to prioritize the blogs that appear on that page. As it stands, the page intermixes blogs submitted by the branch with blogs submitted by staff and others. The problem is that the volume of blogs originating from others overwhelms those originating from the branch, causing them to scroll off…
3 votesManaging the blog posts and events branch pages is a team sport. We don’t tag everything to the branch pages, but with organization-wide things that are important for our members we do post them to the branch pages. We do so because assume some people visit only their branch page and don’t always visit our home page.
The design of the branch pages was requested and approved by all our branch’s leadership. Changing their design requires the same level of consideration and approval. At this point, we don’t see a desire for making changes from our branch leaders, but please do send any suggestions to your branch chair so they can bring them before their fellow branch leaders.
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Make tag type-ahead search case insensitive GH2325
Make the type-ahead tag search case insensitive. For example, if you type "Everett" or "everett", the "Everett Branch" tag should be in the results list.
3 votes -
Sell Tickets to Events on our Website GH3343/SD669
We have EventBrite as a “workaround.” It does cost money (fees) and some extra staff time (which can be equated to money). Once implemented, we will have a more fully integtared shopping cart and bet better able to serve and engage with our members and guests.
3 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Jun 2022. See our Tech Update 4.3 blog post for more info: https://www.mountaineers.org/blog/tech-update-4-3-selling-tickets-to-events.
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Display calendar for program centers and youth programs in terms of spaces/volunteers needed. GH2132/2133/2134
When looking at a calendar and considering whether a room is available or, with respect to youth program volunteer needs, whether there is a need for volunteers, that is not displayed. For example, in looking at a PC calendar, I have to know what all the room options are and then figure out what is available by exclusion. When I look at the "volunteer with youth calendar," I can see a program, but not how many volunteers it needs (if any). Prominently display the need so people "don't have to think" (the book that drives much web design) and can…
3 votes -
Default Survey type based on activity template GH1953
Can we get some sort of toggle on an activity template for courses that would allow changing the default survey type:
“Default survey for activities within this course:”
This way Conditioning Hiking Series trips could all be trip surveys by default rather than field trips surveys and having to edit each individual activity.
3 votesConditioning Hiking Series templates like CHS 1 and CHS 2 and any other course related activity template now have the ability to choose which survey is the default survey that is sent to participants. Note that although a default can be set you can also edit each activity to choose which survey makes the most sense. This is mostly an issue when a course has activities that are more like a regular stand alone trip than a field trip.
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Fully integrated Roster Management for Courses with multiple activities, and sections to complete to graduate.
Currently for a Course with multiple required activities one must download multiple CSV files and have the skill to basically develop a one time database and queries to track all students and who has completed what.
It would seem like the software provide would have reporting capabilities and modules that could be user facing to avoid this by using the source database.3 votesWe already have the desired functionality. There are “Review” links to everyone’s name on the course roster. Visit https://www.mountaineers.org/volunteers/leader-resources/schedule-a-course-clinic-or-seminar/schedule-a-course-clinic-or-seminar#manage-rosters to learn more.
If there is concern about all students registering for required field trips, be sure that all course activities are listed and open for registration when the course opens for registration. This way participants are prompted to choose activities when they register before getting to the checkout page.
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Student Enrollment Notifications for Leaders GH1869
Would like to request the ability to have notifications sent to leaders when students enroll in a course. This is particularly important for some of the ongoing course listings like Naturalist Study Group.
3 votesWhen you set up or edit a course, you can no request that notifications for roster changes (e.g. student registers, cancels or moves from waitlist), by checking the box for this.
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Make it so you can see leaders permission on course activities GH1675
When you sign up for course related activities you are doing it through the manage registration portal and there is no note showing that the leader asked for leaders permission.
3 votesCompleted April 2016. Now you can see leader’s permission via the Manage Registration dialogue box and on the course requirements tab along with links to get you to the form to request permission.
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