General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
210 results found
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Rename "Exploring Nature" as "Nature hikes"
I'm a new member, having been unable to hike for years because of joint replacement surgeries. I am starting out with nature hikes because they are often less strenuous. It took awhile to find the right page, because the hikes were labeled "Exploring Nature." It would be easier to find this page if it were called "Nature hikes."
1 voteChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Show elevation gain and distance on search page for activities
Might not be applicable for all activity types, but it would be really helpful to see some basic stats for hiking, backpacking, and scrambling without needing to click on each activity. "Difficulty" isn't consistent enough. Technical for scrambling would also be nice. It would also be very helpful to allow filtering by distance/elevation
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Leader's Permission Request activation date
It is unclear when leader permission for an activity should be requested. Some leaders may intend for the request to occur after registration opens, but many requests are in advance. Wise trip leaders make it clear in the description. It might take some burden off leaders to assign a date to this that is visible on the activity.
2 votesHello Chris -
Thank you for submitting your idea! This was reviewed and while there is benefit in the idea for some of the ways that leaders may handle 'Leadership Permission', each leader handles this process a little differently. Given this field would only be used by a portion of our trips, this is not something we can prioritize at this time given the work around of having this information listed as part of the activity description. If we make changes in the future to our 'Leadership Permission' process we can reconsider this ask then!
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Phone support for Elder members who do not use the internet
I often hear this feedback but I don't think I've done a great job documenting it, so here goes.
Today I spoke with 50 year member Diana Edgar and I thanked her and let her know her of recent lifetime membership.While we were speaking she shared how much she loved being a Mountaineer but she has felt so cut off lately because she doesn't know how she can participate when everything is online and she doesn't use email or a computer. She deeply wishes there was a way for her to sign up for activities that was easy for…
1 voteThis is going to be reviewed separately outside of User Voice as it is a larger discussion around our offerings within member services.
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Display "Leader's Permission Required" and Registration Opening Date on Field Trip Pages
It would be nice if it showed up the page I look at and have the opening date like the climbs I post.
2 votesThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Response to feedback in an email
We still are constantly fighting to create a culture to provide more feedback, near misses, and such. If the feedback survey is short and also can be directly responded via email - we may see some more reports.
Also, "please share why you choose above rating" questions don't return much responses and suggest combining it with "is there anything else that you'd like to add" or "do you have any additional comments about the learning environment" question with a change to the text to reflect the same.1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized and has some components that overlap with other survey improvements. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Lead Activity Again via "Single Activity Cloning"
To make it easier for leaders to schedule an activity that they've already led, add what is sort of a copy-and-paste/single clone feature and display on the Lead Activity Again button in the "Manage Activity" portlet.
This new "single clone" feature would:
- Create a copy of the activity
- Place it in the same folder as the activity being copied
- Increment it's URL as if it were made by staring with the route/place
- Run all of error and conflict checks
- Display the newly added/copied activity's edit form with any errors2 votesThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Fix incident report excel export bug
The incident report exports narratives in HTML. Change to plain text format. Example:
<p>At 1:10 pm 1.5 miles from the trail head on the Spray Park Trail (heading back to Mowich Lake), participant tripped on a root and ended up bumping her brow bone on another root. Student did not present with any signs of head trauma, the bump site swelled to approximately 2.5 cm in diameter and no bleeding was noted. Patient reported minor discomfort, no current medications. Applied a cold compress with bandana soaked with cold creek water and continued to hike out. Patient still retained normal mentation…
7 votesChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Portrait Photo Orientation
This is for the tech forum and website.
Whenever I want to upload one of the awesome pictures from one of my outings, I am limited only to landscape view. For some reason, the website automatically flips it to landscape if I upload a portrait view.
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add Merchandise Style, Color, and Size to Purchase Receipt
Add the style, color, and size of a merchandise item on the purchase receipt so that the customer may verify they purchase the correct item, especially when they purchase more than one of a set of similar items.
1 vote -
Add Kilometres to the "Length Units" on the posting activity page.
We should have this option- we can post the km on the Pace. It makes absolutely no sense that we can't post the distance of the pace they are moving at with the same measurement
Maybe we should get onto the '70s and make this an option?1 voteChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Link Green Trails Maps Purchase to Activities & Courses Listings
Populate course and activity listings with Green Trails map purchases in parallel with Mountaineers Books listings. Why? 1) Facilitate, encourage carrying hard copy topo maps. 2) Support Books efforts to recover lost revenue
1 voteHello Peter - Thank you for submitting your idea and thinking about how we can better incorporate books into our programs and activities! I think everyone would agree that there are opportunities to enhance the 'recommended reading' list - but unfortunately this is not something we are going to be able to improve with staff time. Today, staff does the best we can to handle the updates submitted by members to our current routes/places, we are not in a position to staff this process to its fullest. If improvements to the process are going to be made, it will have to come through passionate volunteers. If a group does decide to organize around routes places and recommended reading around this, we will see where and how staff can support as we do for other committees/groups.
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Badge Rosters Access
To implement the new climbing leader progression (as well as the recently updated snowshoe leader progression), please give committee admins access to edit leader badge rosters. While there's a very small risk that someone could accidentally remove a person from a different branch from a badge roster, that's simple to fix. (note: if it can be possible to manager leader badges via the committee roster, that would also be a workable solution).
Thanks!1 voteChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Favorites: Flag interest on an activity
I would like to see a feature in the website to let me flag to myself that I am interested in signing up for an activity, that I can return to with a filter and decide whether to sign up or let it slip. Personally, I would not care if my interest flags were visible to others.
5 votesHello All-
Thank you for your interest in this idea and Bob for submitting it a few years back. We always look for additional feedback and ideas to see what fits within our development budget and product roadmap. This idea was reviewed internally and with our developers and unfortunately is going to close. Developing this sort of personalized tag on activities would be significant and not something we can prioritize over the improvements to our core functionality. Thanks again for participating in our feedback to make our community's technology offerings stronger. If something changes in the future and this is possible we can revisit!
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Give site admins permission to 'remove' people from rosters
In order to prevent folks who have been canceled from moving back to the top of the wait list as a result of their original registration time (this happens in CHS often), allow staff to 'remove' the person from the roster. This will mean they receive a new registration time every time they move from 'canceled' to 'wait listed'.
2 votesThis idea is closing as we want to avoid removing people from the roster when possible as we want to keep a record of who cancelled. There is also a future ask we are working on to support member's signing up for multiple waitlists and keeping their registration date will be an important input for this functionality. As a work around, the registration date is editable by site admins so they should be able to push that date back when appropriate to set the waitlist order to what the leader prefers.
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Allow "Requested Info" field to be either required or optional during participant registration
Add the option to either the "Requested Info" is required or optional when a participant register an activity, clinic or seminar. Currently this field is optional and participant can still register if this field is not filled up.
This option should be applied where ever the "Requested Info" is available when the item is created or edited.0 votesThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Climbing leaders need a course in basic geology, see West Ridge Cuttroat report.
Mass wasting, the geological term, should not include Mountaineers.
When I used to guide and teach climbing professionally, I would ask my clients and students to consider how all those rocks in the scree and talus slopes got there. Later as national park ranger, it became obvious that ignorance of basic geology was widespread, as evidenced by the body bags included with our gear.1 voteChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Pre-orders & Backorders: Better Handle Failed Credit Card Transactions GH3285
When the nightly delayed orders process runs, nothing is done with those with failed credit cards as best I can tell. I am not sure what's best to do here, but I think the options are:
Cancel the backorder and update the Salesforce opportunity's Stage to Online Credit Card Problem.
Mark the pre-order or backorder as Credit Card Declined on the website and Online Credit Card Problem in Salesforce, and add a "Buy Now" button/link for the customer to move the item, shipping address, and shipping method to the "regular" shopping cart and take them to the checkout page.
Any…
2 votesThis topic was discussed with the Books team and can be closed as there is a reliable workaround.
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Improve badge display sort on course view
I have a low priority website UI feature request. For courses which award multiple badges to graduates, it would be nice if the list of badges were sorted nicer. One sort method could be "Course badges first then Skill badges, and within those by alphabetical". Here's the 2020 Seattle Basic course as an example of messy badges...
https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-climbing-committee/course-templates/alpine-climbing-courses/basic-alpine-climbing-course/basic-alpine-climbing-course-seattle-2020thanks!
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Improve Course Application Process GH2951
Improve the online forms so that applications can be housed on our website (which is ideal), with a prefilled field linking to a particular course, that the form builder creates. When the form is submitted, the applicant is automatically added to the "applied" roster, and the same process continues from there. This has the advantage of reducing admin burden, but it will require our online forms to be much easier to build so that our leaders will make applications in plone. Probably a much bigger project.
6 votesHello All -
I wanted to provide an update and context as to why this idea is closing. First, this solution would only work for some application processes. There are situations where applications are a common application is used across courses/branches which would make embedding the form and creating an 'applied' status very complicated.
Second, we are not currently looking to embed more forms into our website given its current state. The reporting and functionality around these forms is limited and it would take significant development to offer the functionality that volunteers have today within our third party survey tool Alchemer.
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