General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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180 results found
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Improve Course Application Process GH2951
Improve the online forms so that applications can be housed on our website (which is ideal), with a prefilled field linking to a particular course, that the form builder creates. When the form is submitted, the applicant is automatically added to the "applied" roster, and the same process continues from there. This has the advantage of reducing admin burden, but it will require our online forms to be much easier to build so that our leaders will make applications in plone. Probably a much bigger project.
6 votesHello All -
I wanted to provide an update and context as to why this idea is closing. First, this solution would only work for some application processes. There are situations where applications are a common application is used across courses/branches which would make embedding the form and creating an 'applied' status very complicated.
Second, we are not currently looking to embed more forms into our website given its current state. The reporting and functionality around these forms is limited and it would take significant development to offer the functionality that volunteers have today within our third party survey tool Alchemer.
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Set focus to username field in login
Please set the "focus" to the first field "username” on the login page. It's a niggly little thing to have to proactively click into the box to type in it on every login.
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add pre-checked email opt in box on a check out page
Email list building: Add a pre-checked "Opt in" email box to a page in the check out process so that opt in is the default.
1 voteWe already opt all new contacts into our Routefinder, Conservation Currents and Book email newsletters by default. It’s easy to opt out later on the website or in an email newsletter that is received. We decided thi sis all we need and that doing this in the checkout process would be overkill.
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Re-sync Failed Plone-Acumen Transactions GH2921
Add a "Re-sync to Acumen button to receipt pages to enable Mountaineers staff to re-sync a transaction to Acumen. With power outages, Acumen posting, and server maintenance, this will make it easier to get any missed orders to Acumen without having to enter them manually.
6 votesThis topic was discussed with the Books team and given there is a reliable workaround, we can close this idea.
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Sync Alerts & Notifications Preferences to Salesforce GH3230
Sync Alerts & Notifications preferences to Salesforce so that we have added information on engagement and website feature use.
1 voteThis idea is closing as it is no longer an idea that the relevant team would like to pursue. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add a "Branch" column in addition to a "Branch" filter on the Committee Chair Directory GH3140
This would be helpful for searching and filtering in the directory, and it would help make clear which committees belong to which branch.
1 voteThis ask is no longer needed as the branch names are in the committee names.
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Automatically Add Instructors to Committee Roster
When an person registers for or is registered for an activity as an Instructor, in addition to adding them to the course's team roster (if part of a course), add them as an Instructor to the sponsoring Committee's team roster as an instructor or check their instructor box if they are already on the Committee's team roster and their Instructor box is not already checked.
2 votesThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Committee volunteer hours page
Thanks for the volunteer hours tracking! Any chance we can get a "committee volunteer hours" by committee? that would help committee chairs track and verify their hours. similar to committee feedback. Thank you!
1 voteThis information will be integrated into new and improved branch dashboards that will be launched soon.
We will also likely add volunteer hours into committee -aggregated leader feedback whcih will be added in the next few years as part of an upgrade and overhaul of our leader feedback system.
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When trips are co-led by two leaders who report to different branches and committees please can both sponsor and share credit? GH3075
When trips are co-led by two leaders who report to different branches and committees please can both sponsor and share credit?
2 votesThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. Today, leaders are able to get around this by joining as in 'instructor' for another branch that the activity is under. The reason why this is difficult to implement today is because each activity must belong to a singular branch as each branch has different requirements, procedures, etc.
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Allow leaders to update a student's participation notes after a field trip is closed
Leaders add participation notes to a student's profile if they fail to pass a critical skill and need reevaluation before they can register for a climb. We need to be able to update the participation note to include information when they do pass the skill, but this means we can't close the activity until all students have passed, unless we contact the program center to reopen. It would be nice if we could update participation notes.
1 voteChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Adding a "Related Items" section for additional information on Book product page GH3074
Add a new tab alongside "Description" "Video" and "Reviews" for related items, especially blogs.
The idea is to present complementary content when the product page is the landing page, esp. considering the % of our page sessions are from New Users.
Aside from links to our blog, other items could be downloads, related events* -- it's also why I don't want to just call this tab "Blogs," as it doesn't necessarily reflect the full scope.
*Though personally, I think this should be its own tab, and would be pulled automatically from Author Events calendar.
I thought about just linking whatever…
1 voteThis idea is closing as it is no longer an idea that the relevant team would like to pursue. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Creating book/product bundles GH2996
I'd like to return the ability to create bundles in Plone, e.g. Day Hiking bundle.
Right now, the problem with the old way of doing bundles are a) Acumen -> Plone inventory would always show 0, a1) "faking" inventory has no way to stop if 1 or more book in bundle runs out, and b) a pain to create royalties/requires too many staff to set up a single product
3 votesThis topic was discussed with the Books team and is no longer an idea they would like to pursue.
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Consolidate Responses on Website Feedback Forms SD672
We updated the responses to some of the "questions" on our feedback survey forms. The aggregated data shows both the old and the new/edited response. To make the data clearer, we should consolidate the old and new response so that are counted as being the same.
3 votesGiven the amount of time that has passed since our last Feedback form change, this idea is less relevant now. It has been decided that for now we will keep the historical responses as-is but if we change the form in the future we will combine the results as to avoid repeating this issue in the future.
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Use Only the Imprint Field for Books GH2942
When importing books, use only the "Imprint" field from the Product Marketing object in Acumen. It appears that we are combing the Publisher and Imprint fields to make "Publisher/Print" and it's looking a bit messy:
2 votes -
Sync Promo Code Data to Salesforce GH2966
Sync the promo code data to Salesforce so that we can better report on promo codes, know when one that is scheduled goes live, know when one expires, and know if one was published.
1 voteThis idea is closing as it is no longer an idea that the relevant team would like to pursue. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add optional "Date to Assign Student Badge" for courses
Add an option under course settings for when the "Student Badge" is assigned. Currently it is assigned when someone registers. The issue is that Student Badges are used as prerequisites for trips. This means that as soon as someone registers for the Scramble class, the website will let them sign up for Scrambles. We should wait to assign the student badge until students are far enough through the course to actually go on trips.
I'm open to other suggestions on how to handle this, but delaying issuing the badge seems like a simple to implement method.
3 votesHello Brian -
Thank you for submitting your idea. This idea was reviewed, but is closing as there is quite a bit of development that would be required for this and even if the solution was built there will still be challenges with students and activities they should qualify for. There is not a great one size fits all solution for students in a given course as their range of past experiences and fitness levels may vary. As Travis mentioned below, there are a few options that can be used today to ensure a student is provided the badge when the course leaders feel that they have met a given 'student' status that I suggest you consider using to meet your need.
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Display Initial Message for Course Tempalate Team Rosters GH2941
For course template team rosters that have a slow initial load time, display the message, "Gathering roster data. This may take a up to a minute." until the roster data is displayed.
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Update Website for Goolge "Remote Jobs" (Employment) GH2915
To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.
1 voteThis idea we specific to how The Mountaineers operated during Covid-19. Now, our positions are hybrid so this no longer applies.
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Participant Note Types
Participant Note Types:
Enhance participant notes capability so that users with the ability to add participant notes may select from a range of pre-determined “note types” (still to be determined, but could include “positive comment, future leader potential, conditioning issue, behavior issue, other comment”) when entering participant notes in addition to entering free text notes. Note types as well as free text become a part of a member’s profile.
Filtering Note Types:
Users with the ability to research participant notes are able to filter participant notes by the pre-determined note types. This allows activity leaders and committee leaders to quickly…
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. Also, looking at all activities completed by members in the last year (100k+), <1% contain participant notes. While notes are important, there are not enough of them to require categorization. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Create functionality that allows the use of course pages to assign badges to students opting for the modular route w/ other system org wide
As courses create a modularized option (such as Basic Alpine), and where course and committee leaders use course pages as a way to easily assign badges to students that complete all of the requirements, a way to catch or exclude repeated rosters and data points across all of our systems and for the organization as a whole is needed.
Course leaders have requested the use of course pages as a way to more easily and efficiently assign badges themselves instead of the need to pass off to staff. However, this could create duplicate data points in our integrated software services…
2 votes
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