General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Fix rich text fields in our form builders so that are mobile accessible.

    In order to make application processes simple for the applicants, we need to be able to allow the applicant to hyperlink other documents into an application, which we use a rich text field for. these rich text fields are not accessible (or even visible) on mobile, so we're getting applications with blank answers, and the applicant didn't even know there were questions they missed.

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Completed May 2019. We “fixed” existing forms that have/had rich text fields.

  2. Update Website for Goolge "Remote Jobs" (Employment) GH2915

    To improve our listings on Google, add fields and markup needed for Google's "Remote Jobs" feature.

    1 vote

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add way to Embed EveryAction advocacy forms into blogs, webpages GH2924

    Being able to embed the action form into a Mtnrs blog or webpage would simplify the number of steps/clicks members would have to take in order to engage on an action.

    1 vote

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  4. Create a category of documents that are truly private

    Currently even if a listing or document is marked private by the creator it can still be viewed by ANYONE who is listed as a leader for any committee on the mountaineers website., except for member profiles. On occasion we create and want to archive documents and trip listings that the creator does not currently, or ever, want those hundreds of Mountaineers leaders to be able to see (trip postings that aren't ready for prime time, participant information for a Global Adventure that may include passport details, etc.) I'm guessing that few people who click 'private' on the status bar…

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Website permissions are automatically assigned as needed. We can manually make exceptions to these. If you think thi sis needed, please send a request with the details of how you think permissions need to be different and a link to where this is (or your best description if it is something new we’re adding) to info@mountaineers.org.

  5. Improve Layout of Bottom Portlets GH2806

    When we have more than three bottom portlets, their layout arrangement goes "bonkers." We'd like to arrangements to work like those in the attached example.

    1 vote

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  6. Uncheck all email opt-ins when the email opt-out box is checked in Salesforce.

    Add a process in Salesforce that unchecks all email opt-ins on a member's profile if the email opt-out box is ever checked in Salesforce.

    1 vote

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    Completed  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  7. No "feedback" link on the books page

    Can we add a "feedback" hyperlink to the bottom of the books home page like there is on all the programs pages?

    thanks!

    1 vote

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    Cancelled  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow summary text to wrap around the photo on the front page of a listing GH2886

    Currently it often happens that some of the text of the summary for an event or seminar listing ends up covered by the photo. Can we make it possible for the text to wrap around the photo? It's very frustrating to have to go back and forth and tweak the summary text so that it isn't covered by the photo!

    1 vote

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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  9. Create online credit card intake form for credit cards for all rental clients

    Hey Jeff,

    I'm putting this here to request we make an online form that will allow our rental clients to submit credit card information and to authorize we charge their card for rental deposits and final payments. This eventually needs to be a broader conversation with Gabriella and Barbara because they actual do the charging and I collect the information.

    Benefits:
    - Reduced time in playing phone tag with clients.

    • Better experience with clients and faster turn-around time between inquery/booking/deposit/final payment

    • Easier to require CC information to be kept on file for deliquent charges or additional costs. It can often…

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Jeff Bowman responded

    Garrett: For security reasons, we cannot store credit card information on our local computers, local servers, or our website. This is why we have the “Organization & Online Invoicing” project, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/17914396-organizations-online-invoicing-sd562.

    We can do it on paper, but even that is a “no no” as far as credit card security is concerned. Paper is somewhat acceptable, because the credit card information may be redacted or the paper destroyed.

    I just talked to Barbara and there is a possibility of using Acumatica for invoicing until we get the website project done. It’s not exactly what you requested, but it should help quite a bit.

  10. Add back grey line text divider line in rich text fields GH2427

    Previously you could add a gray line to break up your text in blogs and other text heavy fields. Ever since we launched the new text editor that <hr> HTML tag has disappeared - bring it back!

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  11. Selecting from the Dropdown

    When you select from the search/suggestions box ("You May Also Like" section, for instance), it jumps around and makes it hard to select with precision.

    For example, as admin when I try to create a discount code and I need to add multiple items with the keyword "mountain", it is next to impossible to scroll and pick a tile that is in-between transitions.

    Another example is "Recommended Reading" on many of our content types.

    1 vote

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    Medium Priority  ·  2 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  12. Need to add links to Branch websites under the "Branches and Committees" page of the main Mountaineers.org website

    Some of the branches, like the Olympia branch, have stand alone websites that provide much more information on their officers, committees, and activities than the main mountaineers.org website. It would be beneficial to all to clearly link the individual branch webpages to their respective branch pages under the "Branches and Committees" page of the Mountaineers.org site.
    I wasted a ton of time trying to find detailed info about the Olympia Branch on the Mountaineers.org site only to give up. I was finally told about the olympiamountaineers.org site and voila, there was all of the info I needed. A direct link…

    1 vote

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Jeff Bowman responded

    We added branch home page and committee page features in July 2015. Since then our branches and committees have been moving content form their own websites to mountaineers.org. Most branches and committees have completed this. Our Olympia Branch is in the midst of this content migration and will be done soon.

  13. Fix time entry so that entering 12:00 AM (midnight) works GH2602

    Currently when we enter 12:00 AM in a datetime field, it is converted to 12:00 PM when saved. Note that entering 00:00 AM works, so this is the workaround.

    1 vote

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    1 comment  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  14. Improve Collection Portlet for Main Content Area Below the Title GH2263

    Improve the display of a collection portlet that can be display in the main content area of a page just below the title, image and summary. The portlet would continue to be configuration as it is but the display would span the entire page if there is only one (50/50 if there are two and 33/33/33 if there are three. Currently it spans only 33% of the width in all cases.

    This would allow our outdoor centers and other committees to elevate their blog content if they wish See attached a example.

    1 vote

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    Low Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  15. Add Photo Galleries SD383

    Show a nice-looking, well-themed gallery (e.g. slide show) view of a folder chock full of photos! Galleries will be curated from photos collected by many methods (social media, trips reports, etc.).

    1 vote

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    Completed  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  16. Change Shopping Cart Timer Message Text GH2932

    Change the shopping cart timer message text to:

    You have {time_remaining} minutes to complete your registration and payment or your registration will be canceled to give others a chance to register.”

    Where time_remaining is 30, 29, 28, etc. minutes (it starts at 30 minutes, a website setting that can be increased or decreased if needed).

    It seems like it might be better to show how many minutes remain to give a better sense of urgency.

    0 votes

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    Medium Priority  ·  0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  17. Contact Merge Improvements GH2406/2578

    Merge content authorship (e.g. Routes & Places, blogs, feedback responses etc.) when merging contacts.

    0 votes

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  18. Upgrade to latest 4.3.x version of Plone GH2850

    To make sure we have the latest bugfixes, can more easily contribute any fixes of our own back to Plone, and are in the best position to upgrade to Plone 5.

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  19. Upgrade to Plone 5

    Our website is built on Plone 4.3 which runs on Python 2. Support for Python 2 ends in 2020. Plans to have Plone 5.2 on Python 3 are in the works. To be sure we are able to maintain support and install needed security patches, we should begin the process of upgrading to Plone 5 in late FY2019 and complete the transition in early FY2020. We will get many small side benefits from the upgrane to Plone 5 like being able to have links in help text and importing events.

    0 votes

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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  20. Migrate Files to "The Cloud" ~IT-Infrastructure

    We have internal systems we can move to a cloud platform: office apps & files (apps, documents, spreadsheets, presentations), and graphic design apps & files (e.g. Adobe Creative Suite). Note that we already have photo storage in SmugMug and on website and video storage in Vimeo and YouTube.

    0 votes

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