General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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52 results found
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Filters at top of site search results do not work as expected GH3660
Enter text in site search bar in the header and hit enter. Results are shown with four buttons at top (Find Books, Find Events, Find Courses, Find Activities). Hit "Find Books" and the results are refreshed and show me things not related to what I searched for (not sticky to the search term I entered). Expected result is the search term result list is filtered to just books. See screenshots.
2 votesImprovements were made for Books search as part of website launch 4.5 in February. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more
Thank you for your patience and feedback.
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Pre-orders & Backorders: Better Handle Failed Credit Card Transactions GH3285
When the nightly delayed orders process runs, nothing is done with those with failed credit cards as best I can tell. I am not sure what's best to do here, but I think the options are:
Cancel the backorder and update the Salesforce opportunity's Stage to Online Credit Card Problem.
Mark the pre-order or backorder as Credit Card Declined on the website and Online Credit Card Problem in Salesforce, and add a "Buy Now" button/link for the customer to move the item, shipping address, and shipping method to the "regular" shopping cart and take them to the checkout page.
Any…
2 votes -
Make contributors other than "authors" be eligible for search GH3167
When we perform a search on mb.org using contributor names, currently only "by" works. We'd like to make it so that searches for all contributors (photos by, epilogue by, etc. etc.) also works in search.
2 votes -
Pre-orders & Backorders: Add Next Available Date GH2991
- Add a Next Available Date to the Book content type.
- Add it to the Acumen-Plone nightly sync: InvProduct.NextRelease_Date
- Sync it to Salesforce: Product.NextAvailableDate__c
- Replace now hidden "Out of stock" text with: For pre-orders: "This book has not yet been released and will be available {Publication Date}."
- For backorder: "This book is currently out-of-stock. We will have it back in stock by next available date."
- Use it for "your credit card is about to expire" pre-order/backorder email alerts
2 votesCompleted Sep 2019.
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Use Only the Imprint Field for Books GH2942
When importing books, use only the "Imprint" field from the Product Marketing object in Acumen. It appears that we are combing the Publisher and Imprint fields to make "Publisher/Print" and it's looking a bit messy:
2 votes -
Updating the Book Details Page "Reviews" Tab GH2889
Under a product page (e.g. https://www.mountaineers.org/books/books/explore-europe-on-foot-your-complete-guide-to-planning-a-cultural-hiking-adventure) there’s the “Review” tab that we are currently pulling from Goodreads. We now want to replace the Goodreads Review with the Reviews data in Acumen: Prod Marketing -> Descriptive -> Review.
2 votes -
Create an Authors Group GH2801
Can we create a separate group for Mountaineers Books authors, for easier management? Thanks much!
2 votes -
2 votes
Apr 2018
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Promo Codes: Buy One Get One Free SD334
As a site visitor allow me to use a promo code to purchase one item and receive another of equal or lesser value for free.
2 votesPlease see the IT Planning & Prioritization sheet, https://docs.google.com/spreadsheets/d/1x1_tMuGpZZC4-xxyiDTzALvnbSPn2SJz3FveQQuyfmY/edit?usp=sharing, for where this project is ranked among other projects.
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Please stop commercial offers on this site
Please stop presenting book offers every time I register for an activity. The big yellow "Proceed to checkout" button, and the tiny "No thanks" alternative, are particularly unsavory. This is a nature association, not a late-night TV sales channel!
2 votesWe understand that some view these as commercial; offers, but we view them as making sure our members and guests have the materials they need for their courses and trips.
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In-Person Book Pick-up SD341
Create an online purchase option for shoppers to pick up a book at the Seattle Program Center, Tacoma Program Center or the location of a course lecture, field trip or seminar.
2 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed in Jul 2020. As part of our response to the COVID-19 pandemic, we worked out the logistics needed for curbside/in-person pickup of books and merchandise ordered on our website. See our blog post, https://www.mountaineers.org/blog/bookstore-reopening-for-curbside-pickup-july-2, for more information.
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HAVE STRIPE SPLIT PAYMENTS/DEPOSITS SD350
Have Stripe split a credit card payment and distribute PC funds to its bank account while, at the same time, channeling payment for a book to the Books bank account.
2 votes -
Change mobile view for books side to show cart instead of donate button and/or login
Currently when you visit a product page on mobile the two primary nav options are "donate" and "log in/join" - both of which don't serve books as well as a cart would. If someone clicks on an ad, is directed to this page, they won't even know they are able to buy the book without scrolling down, and the login portion feels like we are gatekeeping our books.
1 vote -
Can't create a page without it showing up in dropdown navigation - books
I create a new page under "Special Book Lists," I keep it marked private, I create a publish date for the future, and I mark "exclude from navigation" and it STILL shows up in the dropdown navigation on the live site when not logged in (and when logged in). When clicked it goes to a login page as the page is "private" but it is still showing the title of page under the Books dropdown navigation. It makes it impossible for me to create anything in advance without it showing up to the public. In this case it's for a…
1 vote -
Add buy button to search results
Add an "add to cart" button on books products in the search results (see attached screenshot).
1 vote -
Add Merchandise Style, Color, and Size to Purchase Receipt
Add the style, color, and size of a merchandise item on the purchase receipt so that the customer may verify they purchase the correct item, especially when they purchase more than one of a set of similar items.
1 vote -
Link Green Trails Maps Purchase to Activities & Courses Listings
Populate course and activity listings with Green Trails map purchases in parallel with Mountaineers Books listings. Why? 1) Facilitate, encourage carrying hard copy topo maps. 2) Support Books efforts to recover lost revenue
1 voteLong-term Project ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Thanks for the suggestion! There are roughly 900 Routes & Places that need to have one or more Green Trails Maps added. While we do not have enough staff resources to update the all these Routes & Places in one “push,” we will work on updating them as we edit and add new Routes & Places.
We have the Routes & Places: Data, Statistics, Photo Finder Google Sheet (https://docs.google.com/spreadsheets/d/1cY1RLAmAG5674lJPwppzWYkRwyZT_PcmTHOcNwx3hAE/edit?usp=sharing) that can be used to find Routes & Places that may need updates. Though built to support a “photo finder,” all the field from the website are included, and there is a “Green Trails Map Needed?” field, fields for the number activities that use a route/place in a few different timeframes (e.g this year, last year), etc.
Feel free to download this Google sheet and use it to look for Routes & Places that would benefit the most from…
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Add pre-checked email opt in box on a check out page
Email list building: Add a pre-checked "Opt in" email box to a page in the check out process so that opt in is the default.
1 voteWe already opt all new contacts into our Routefinder, Conservation Currents and Book email newsletters by default. It’s easy to opt out later on the website or in an email newsletter that is received. We decided thi sis all we need and that doing this in the checkout process would be overkill.
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Promo Codes: Convert "Specific Product Use" to Multiselect GH3278
Change the "Specific Product Use" field to accept more than a single item (ie, several books).
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Oct 2021.
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Adding a Section/Tab to Books for Awards GH3073
An idea we had some time ago was creating an Awards tab, much like "Descriptions" "Reviews" "Video" -- but at the time we decided against it because we thought it would be best to highlight it in the Description field anyways.
But now that the feed to our 3rd parties are being more restrictive on the level of HTML we can have, the above argument against holds a lot less ground.
1 vote
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