General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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75 results found
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Add a "Branch" column in addition to a "Branch" filter on the Committee Chair Directory GH3140
This would be helpful for searching and filtering in the directory, and it would help make clear which committees belong to which branch.
1 vote -
Committee volunteer hours page
Thanks for the volunteer hours tracking! Any chance we can get a "committee volunteer hours" by committee? that would help committee chairs track and verify their hours. similar to committee feedback. Thank you!
1 voteCancelled ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
This information will be integrated into new and improved branch dashboards that will be launched soon.
We will also likely add volunteer hours into committee -aggregated leader feedback whcih will be added in the next few years as part of an upgrade and overhaul of our leader feedback system.
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Add new brands on ExpertVoice
I love this perk and have used it 3 times already. My only complaint is that there needs to be new brands added on. I remember getting an email about a brand item only to find out it's not on The Mountaineers. How hard is it to add more?
I know we all like different brands so I would hate to loose any just want more added in.1 voteThanks for your note Vickie. We’re happy to hear that you are enjoying and taking advantage of the benefits offered through your membership. ExpertVoice has been one of our generous supporters for many years, and they offer discounts on brands for Mountaineers at two different levels: about 100 brands are available for members, and 300 brands are available for volunteers (who volunteer five or more days a year). ExpertVoice selects the different brands available at each tier. If you’d like to provide them with additional feedback, you can do so at https://www.expertvoice.com/contact.
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Create a badge for New Leader Mentors
Would help prospective leaders and activity committee members identify willing mentors without spamming the entire leader roster.
1 voteCancelled ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
We have a process for requesting new badges. Please us this form, https://www.mountaineers.org/membership/badges/badge-creation-requests, to request a new badge. Thanks!
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Highlight # of activities led / courses instructed in volunteer leader/instructor profiles
"Game-ify" volunteer leader & instructor trips led & courses taught to encourage them to list more trips and volunteer more often as instructors.
Update volunteer profiles so that a “star appears” around their profile picture for each trip they lead or for each time they participate as an instructor / leader in a field trip. When X number of stars have appeared then volunteers receive some sort of recognition, to be determined, . . . for example, . . .
a. X stars – a Mountaineers Books coupon or a Starbucks card accompanied by a form thank you note (and…1 vote -
Require Leaders to update their Waivers before listing a trip GH2429
Require Leaders to update their waivers before listing a trip. Right now this can be over-ridden by leaders which doesn't make sense since we want EVERYONE on the roster to have an up to date waiver.
1 voteOct 2017
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Add a skill to volunteer profile
Under Volunteer Profile, add a box for "Conflict resolution, mediation, or legal help" to recruit volunteers that can serve as neutral mediators in a conflict or a complaint situation.
1 voteWe now have a Attorney/Legal skill option AND a Mediation/Conflict Resolution skill listed in the Volunteer Profile
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Roster change emails
When a leader gets an email notification about a participant change on their roster, it would be great if when the leader hits 'reply', the email would be redirected to that participant and not toinfo@mountaineers.org
I'm finding that even with I'm signed in to the website in one window, when I click on the hyperlinked participant name in the email, another window opens and the website wants me to sign in again, which creates to many steps.1 voteHi Stevie,
Looks like we can’t get the reply to work like that since these notifications come from salesforce rather than plone which is how bulk roster emails from the site work.
However, it is possible for us to add a live link to the person’s email in the body of the notification for easy emailing in the notification so that has been added. You should see this live on any future roster change notifications.
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Create @mountaineers.org email address for committees
Currently a number of committees have created Gmail addresses, which are shared between chairs, course leaders, etc. It seems like there should be @mountaineers.org addresses for this
1 voteUnfortunately we do not have the resources to manage and support the number of email addresses this would require. Management includes initial setup, support desk for access issues, and volunteer turnover.
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Auto-populate branch council rosters with all chairs of branch activity committees
There are some times when a branch council roster isn't updated after a new chair comes on to an activity committee. If this wasn't a difficult or expensive feature, it would alleviate one bit of data entry for branch council's AND help prevent other committees from missing communications from the councils.
1 vote -
We need to have short URLs that are easy to remember...
Right now, the URL to the individual activity committees (i.e. Photography) is super long and impossible to remember. Plus, there's no easy way to find these committees since they are not specifically listed under a branch or anywhere in the navigation (that I could find). For instance, the Photography committee's page URL is https://www.mountaineers.org/about/branches-committees/seattle-branch/committees/seattle-photography-committee. That is super long! We need a way to do short URLs that will get us to these pages. Using a short URL website like bit.ly would work, but the URLs don't make any sense, so no easier to remember.
1 voteThe short URL for the Seattle Photography Committee’s page is mountaineers.org/seattle/photography.
We are happy to make these following this format on request son long as the committee’s web page is has up-to-date, well-formatted content.
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Better links to committee pages
One thing that irks me is if I'm not logged into the website and try to find a committee page, it's impossible. You would think each committee would be listed under the branch, but that's not the case. If you click on the branch, you get their page/latest news, but no list of committees! If visitors to the site can't easily find the different committees, how can they really get an idea of what we each do?
1 voteWe’ve added links to branch pages under the learn section where committee material can be highlighted and in the course overview section we link back to branches and committee pages. Ie if you go to photography courses in course overviews and click the Seattle link it links to Seattle photography committee page.
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Make names on roster open their profile so you can view all badges, activities and course history GH1490
When I click on participants names in the roster it only shows their
basic profile data. When I click on names in the roster I'm doing it to
see their recent activities and how much they have done recently. So I
have to instead copy and past their name into the search button. Its
time consuming doing this for a whole roster of names. Clicking the
names in the roster should take you right to the profile screen where
you can click someone's activities.1 vote -
Creating and finding volunteer opportunities SD404/389/390/392/393
Features need:
* Skills & Interests Widget
* Posting opportunities
* Finding opportunities
* Reporting hours from opportunitity rosters
* Opting into recieving emails about opportunities1 vote -
Add "Slider Images" to Branch Home Pages SD385
Allow branch admins to add images to their branch 's page that will be "slider images" similar to the main mountaineers.org home page. They will be images only (no special text, boxes or links).
Some thought this was part of the branch home page design, but that was not perfectly clear in specification.
1 vote -
Mileage and Elevation Gain modifications GH1474
Although Leaders can change the mileage and elevation of a trip they took instead of using the default route/place data, they currently have to do this by editing the "activity." It would be one-step easier if this was possible on the same page as when you "close out" the activity. Can we duplicate that data input there as well as in the activity template?
1 voteYou may now update the mileage and elevation gain when closing an activity in addition to the trip results, participant results and volunteer hours. We also improved the instructions on the roster page, so it shoudl be much clearer how to close an activity.
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Still Logged In as a Zope User GH1096
A few folks have received a "Still Logged is as Zope User" message when logging out of the website. Please let us know if you are one of them. Thanks!
Here is info that would be helpful to us if you experience this issue:
What device are you using (brand, model, etc.)
- What browser and operating system you are using.
- Was there anything odd about when you logged in?
- From where did you log in (e.g. following a link in an email or bookmark/favorite that required log in or navigation directly to mountaineers.org.)?
- What page were you on when you…
1 voteWe understand what causes this issue and it is only an issue with site admins. It has not been reported by anyone in several months.
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When regional chairs offer to help a member with something, follow through!
I have a road trip to Zion coming up and would have liked to post as global activity. I have been a member for only one year so was unable to post. Tacoma Branch Chair offered to help any way he could and though I reached out twice, I received no follow through. Suggest:
1. Changing rules for activity posts so those who have experience and good activities can communicate to others who may be interested in participating.
2. If you are a in a lead position (regional chair) and offer your assistance, follow through to your membership community. It…1 voteChris corresponded with you about these issues. Please let us knwo if you need anything more.
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Improve Drill Down Navigation in Left Side Bar
I waste a lot of time navigating up and down the hierarchy page-by-page. Certainly, the breadcrumbs and the navigation tree in the left side bar are a great help for more effecient navigation.
Unfortunately, the left sidebar is somewhat limited because at certain levels the expand/collapse arrows no longer work. For example,when you encounter "committees", you cannot drill down further. Instead, you must move your attention to the body of the page and choose a committee from there. Then the hierarchy in the side bar miraculously expands and you can continue drilling down from there. (Until you reach another committees…
1 voteAs you noted, one can now drill down at the committee level. We cannot do this for the branch “home page” because branches requested a home page style that did NOT include the left navigation panel. You do get the lefty navigation back once you’ve gone to the Branch News, Courses & Activities or About Us page.
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Volunteer Recognition Badges ~WebsiteContent
We have Super Volunteer and Key Leader Badges. What other ideas do you have for volunteer recognition badges? This input, combined with our current and future website abilities will help us make the best decisions as we develop ways to recognize the hard work that our volunteers do.
1 voteWe shoudl do this as a survey to our volunteers. It’s too hard to get responses for this kind of a question here.
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