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This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog. Thank you for your participation!

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  1. 0 votes

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  2. Hold Space in Registration Process

    To prevent member and guests from losing a space after they begin the registration process, we need to hold that space for long enough for them to pay for the course or activity. This will also fix the issue where items have registration end date but remaining in the shopping cart indefinitely.

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  3. 0 votes

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  4. Update Privacy settings for leaders and admins GH2102

    Right now some of our leaders have their profiles set to Private but we need members to be able to see leader's badges and emails for communication. Please note this would not share leader's address, emergency contact, phone etc, just email/badges/profile bio

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  5. Add a RENEW option to Join page

    A member recently suggested this to me and I completely love the idea. They thought that when you click “Join The Mountaineers”, one of the options should be “Renew”. Currently, there’s nothing on the page that indicates to people that if they are already a member they need to log in and go to their profile to renew. The Join page has a blank square that is practically begging for us to add a “renew” option, as demonstrated in the attached pic.

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  6. 0 votes

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  7. SHOW AUTOMATIC WARNING FOR AUTOMATIC FAILED PAYMENTS AND EXPIRING CREDIT CARD SD432

    Change the "about to be charged" message to a "your payment failed" message on the My Payments page when a scheduled payment fails (annual dues and/or monthly donation). Also show a red warning on the main My Profile page and the My Payments page if the credit card if it expires before one of the person's automatic payments is scheduled.

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  8. ADD AUTOMATIC ANNUAL MEMBERSHIP RENEWAL PAYMENTS AND AUTOMATIC MONTHLY DONATIONS TO MY PURCHASES SD420

    If I have, show automatic annual membership renewal payments and automatic monthly donations on my My Purchases page. Also show me the credit card I use for these and allow me to change that card or to enroll in or cancel either of these automatic "payments." Note: We're combining the My Purchases and My Recurring Payments "pages."

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  9. 0 votes

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  10. 0 votes

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  11. Add Staff UI for Procesing Refunds SD289

    Now that we have a My Purchases on the website, we need to be able to properly record refund transactions in all of our systems. This will also reduce the time needed and improve the accuracy of by our Members Service Team to process refunds.

    • Staff need the ability to issue refund (full and partial) when canceling a person from an activity or course.
    • Staff eed to be able to cancel a person'smembership and refind a specified amoutn of annual dues that have been paid.
    • Staff need to be able to cancel and refund full and partial amounts for book…
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  12. Make "?" widgit display in all browsers

    Having trouble with Safari I'm on a Mac OS X 10.7.5.

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  13. Add age parameters for youth only activities GH 1253

    To prevent adults from registering themselves or the incorrect family member allow course leaders to indicate age parameters as pre-requisites for courses, course related activities and activities.

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    Completed  ·  Garrett Arnold responded

    There is now a minimum and maximum age field on courses and activities to avoid having parents sign up for youth specific activities.

  14. Add text in manage registration window regarding activities that have closed GH1256

    If you get off a waitlist for a field trip and want to remove yourself from one that is already closed it is not clear how to do that from the manage registration window for course related activities.

    Please add a tag line to the red text that exists already saying registration has closed to make it say.

    Registration closed Mar 11 5:00 pm. Contact leader to be added or removed from roster.

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  15. 0 votes

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  16. Have RSVP system for event listings on Calendar SD346

    Make it possible to have members and non members RSVP to events like lecture series and Gear Grab. You should be able to register more than just one and put in your guest's names.

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    Completed  ·  Garrett Arnold responded

    Wahoo you can now rsvp for an intown event like a gear grab or lecture series

  17. Improve making suggestions for edits or updates to routes/places GH1495

    Make it easier to suggest edits to a route/place.

    Could move the suggest links up near the book activity widgit.

    Online form connected to the links. comments welcome!

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    Completed  ·  Jeff Bowman responded

    We moved "Suggest edit " to be under “Suggest photo” and remove the "Suggest new’ link.

  18. Set up automated autorenewal email and reminder about lapsed membership

    Not currently automated, would be time saver to have more of these automated to ensure member renewal.

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    Completed  ·  Garrett Arnold responded

    Yes, emails are now being sent reminding members on the 15th of the month that their card will be charged and emails going when card is charged and if their card payment fails

  19. "add new comment" box to the top of blog posts and trip reports.

    Previously you had to scroll all the way down through trip reports and blog comments to add a new one instead of having a button at the top

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  20. Set image to show in blog post Summary view

    Blog posts will look snazzier if we have their image show on the home page.

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