General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Review Participation Notes

    On the "My Activities" page there's a "Review Participation Notes" blue button. It seems like these Participation Notes should have their own section on the left sidebar, similar to "My Feedback". Or it could be combined with the "My Feedback" page and use the same date filtering etc.

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Tess Wendel responded

    When making changes to the website, we have to consider the wide implications of reorganizing information. Participation notes are only available to leaders and group administrators – participants cannot see participation notes created by leaders. The participation notes are designed as an investigative tool for leaders for an incident, accident, or behavioral issue. It’s included on the My Activities page so leaders can easily see successful trip history as a way to screen participants pre trip. Leaders should only look at the participation notes when a red flag was noted in the past or a person’s trip status includes ‘needs improvement. Due to the special use case of this information and the small pool of people able to access this information, we feel the participant notes to not warrant a special tab, and we are going to keep the current structure at this time.

  2. Video/Phone Conference System

    Provide video conference equipment for use at our Seattle and Tacoma Program Centers. Choose and set up a video conference provider for our volunteers to use.

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  3. Create @mountaineers.org email address for committees

    Currently a number of committees have created Gmail addresses, which are shared between chairs, course leaders, etc. It seems like there should be @mountaineers.org addresses for this

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  4. Finding Volunteers SD404/391

    Now that we are collecting volunteer skills and interests on My Profile, we need a way to find those whose interests and skills match available volunteer opportunities.

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    Completed  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  5. Change Color for links that those with higher permissions can see

    Can the colors on "hidden" menu options be changed? The red text on blue background is almost impossible to read.

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    Activities can be scheduled for a route/place that has not been published, but only the author and staff can see it. All others will get an error. The more complete the content, the quicker we can review and publish. If you have an immediate need, please feel free to call our Member Services Team.

  7. Loosen up committee roster visibility GH1365

    Loosen up roster visibility so I can see rosters of other committees, branches. - from Focus Group

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Cancelled  ·  Garrett Arnold responded

    We’ve not seen any interest in this at this time so cancelling this item at this time.

  8. Reduce number of clicks to access specific class rosters SD360

    Reduce number of clicks to access specific class roster- maybe allow users to "favorite" the classes they need to access often (esp for committee members who are not registered for the course in question). - Suggestion from Adam from Focus groups

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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    We have improved our new site wide search. Please check out the new search filters and let us know if there is anything else that would be useful.

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