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This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

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140 results found

  1. 0 votes

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  2. Add Staff UI for Procesing Refunds SD289

    Now that we have a My Purchases on the website, we need to be able to properly record refund transactions in all of our systems. This will also reduce the time needed and improve the accuracy of by our Members Service Team to process refunds.

    • Staff need the ability to issue refund (full and partial) when canceling a person from an activity or course.
    • Staff eed to be able to cancel a person'smembership and refind a specified amoutn of annual dues that have been paid.
    • Staff need to be able to cancel and refund full and partial amounts for book…
    0 votes

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  3. Make "?" widgit display in all browsers

    Having trouble with Safari I'm on a Mac OS X 10.7.5.

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  4. Add age parameters for youth only activities GH 1253

    To prevent adults from registering themselves or the incorrect family member allow course leaders to indicate age parameters as pre-requisites for courses, course related activities and activities.

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    Completed  ·  Garrett Arnold responded

    There is now a minimum and maximum age field on courses and activities to avoid having parents sign up for youth specific activities.

  5. Add text in manage registration window regarding activities that have closed GH1256

    If you get off a waitlist for a field trip and want to remove yourself from one that is already closed it is not clear how to do that from the manage registration window for course related activities.

    Please add a tag line to the red text that exists already saying registration has closed to make it say.

    Registration closed Mar 11 5:00 pm. Contact leader to be added or removed from roster.

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  6. 0 votes

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  7. 1 vote

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  8. Enhance promo code limits GH1111

    As discussed, can you please talk to David about adding a “max use” requirement for our Promo Code. Right now you can add a maximum use per person, but not per code. Meaning you can only use a code once, but then you could give me the code and I could use it (also only once).

    Ideally we’d like to create a requirement for promo codes so they can only be used once (in the case of gift membership) which means we don’t’ ever need to go back in and add an expiration date, as it will expire once it…

    1 vote

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  9. Have RSVP system for event listings on Calendar SD346

    Make it possible to have members and non members RSVP to events like lecture series and Gear Grab. You should be able to register more than just one and put in your guest's names.

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    Completed  ·  Garrett Arnold responded

    Wahoo you can now rsvp for an intown event like a gear grab or lecture series

  10. Ability to see 'what trips i have done with this person'

    It would be great if I could look up a person, and see the trips i've done with them in the past, along with their badges. So many times, we end up playing the 'i've been out with you somewhere. were you on my Norse Peak trip? no? may be on Snoqualmie last year then?' :)

    28 votes

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    Low Priority  ·  8 comments  ·  Members  ·  Admin →
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  11. Add Mobile Responsive Theme SD295

    I use the site all the time on my phone. Who doesn't these days?

    6 votes

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    4 comments  ·  Members  ·  Admin →
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    Completed  ·  Jeff Bowman responded

    We launched our website’s mobile responsive theme on Oct 4, 2016!

  12. Publicly accessible API

    As a member of the Mountaineers, I'd love to give back in a way that I have particular expertise.

    It would be great of the website had a public facing REST API for exposing data such as events and classes.

    At least in a read capacity. My particular goal would be to write an Android (and possibly iOS) app to browse the events and what not.

    It would be great to have easy native access to my up coming events, and be able to launch navigation to the event right from the app.

    I have extensive experience writing and working…

    18 votes

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    9 comments  ·  Members  ·  Admin →
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    We receive a lot of offers from IT folks offering to help, particularly folks with development experience. While we appreciate it, our website is not terribly complicated but is incredibly specific to our organization. To effectively play in that space, someone needs to be both a master of our technology stack AND have a detailed and nuanced understanding of the interplay between volunteer needs, user behaviors, and how the backend systems sync and impact each other.


    For that reason, we have chosen to hire staff to run our IT needs even though we have volunteers who could do it, just as we have chosen to hire a CEO even though we have volunteers with executive leadership experience.


    We also discussed the idea of giving a technology committee access to our GitHub and developers to support development, or find another way to get volunteers involved “since their time is free”. And…

  13. Improve making suggestions for edits or updates to routes/places GH1495

    Make it easier to suggest edits to a route/place.

    Could move the suggest links up near the book activity widgit.

    Online form connected to the links. comments welcome!

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    Completed  ·  Jeff Bowman responded

    We moved "Suggest edit " to be under “Suggest photo” and remove the "Suggest new’ link.

  14. Set up automated autorenewal email and reminder about lapsed membership

    Not currently automated, would be time saver to have more of these automated to ensure member renewal.

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    Completed  ·  Garrett Arnold responded

    Yes, emails are now being sent reminding members on the 15th of the month that their card will be charged and emails going when card is charged and if their card payment fails

  15. Develop Member Dashboard

    Create a member dashboard that allows us to more easily track membership by type, branch, member interests etc.

    1 vote

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  16. "add new comment" box to the top of blog posts and trip reports.

    Previously you had to scroll all the way down through trip reports and blog comments to add a new one instead of having a button at the top

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  17. Set image to show in blog post Summary view

    Blog posts will look snazzier if we have their image show on the home page.

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  18. How about alpha sorting the Badges? Its a pain always to scan an unsorted group of data. Grouping badges on the My Profile page. GH 1127

    How about alpha sorting the Badges? Its a pain always to scan an unsorted group of data. Grouping badges on the My Profile page too. Group by type of badge (e.g. (course, skill, leader, award/peak pin) and then sort by name within that group.

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  19. Create a UI for staff to process membership dues

    Staff have a 21-step manual process for processing dues paid by check currently. We need a better user-interface and process for this system since a large portion of dues still come via snail mail.

    1 vote

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  20. Add a filter for Cancelled Activities on My Activities page GH1325

    Can we please get a sort or filter button on this page so that we don't have to view the canceled events?

    8 votes

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    Completed  ·  Jeff Bowman responded

    Based on the original request and comments, we added “Show Canceled” checkbox, “Show waitlisted” checkbox and a date range filter. We did the same for the My Courses & Programs page. Go check it out!!

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