General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Make Mountaineers e-newsletters come from different email than activity emails

    It's helpful for me to be able to sort through activity related emails separately than e-newsletters. Maybe make these come through as activities@mountaineers.org versus info@mountaineers.org

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. 0 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add Email Alerts & Notifications Preferences to My Profile SD508/599/600/601

    This could be allowing people to request an email notification for an activity or course when it becomes available. It could include notifications to committee chairs when leaders list activities sponsored by that committee. Please describe below what you'd specifically like to see as far as email notifications go that would help you sign up for the activities you want or help you manage your committee etc.

    April Leader Survey showed interest in:

    1. Ability to receive a calendar reminder when registration is opening for an activity

    2. Ability to receive a reminder notification about your trip this weekend

    45 votes
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    17 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  4. 0 votes
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    3 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  5. Add Staff UI for Procesing Refunds SD289

    Now that we have a My Purchases on the website, we need to be able to properly record refund transactions in all of our systems. This will also reduce the time needed and improve the accuracy of by our Members Service Team to process refunds.

    * Staff need the ability to issue refund (full and partial) when canceling a person from an activity or course.
    * Staff eed to be able to cancel a person'smembership and refind a specified amoutn of annual dues that have been paid.
    * Staff need to be able to cancel and refund full and partial…

    0 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Make "?" widgit display in all browsers

    Having trouble with Safari I'm on a Mac OS X 10.7.5.

    0 votes
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  7. Add age parameters for youth only activities GH 1253

    To prevent adults from registering themselves or the incorrect family member allow course leaders to indicate age parameters as pre-requisites for courses, course related activities and activities.

    0 votes
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    Completed  ·  Garrett Arnold responded

    There is now a minimum and maximum age field on courses and activities to avoid having parents sign up for youth specific activities.

  8. Add text in manage registration window regarding activities that have closed GH1256

    If you get off a waitlist for a field trip and want to remove yourself from one that is already closed it is not clear how to do that from the manage registration window for course related activities.

    Please add a tag line to the red text that exists already saying registration has closed to make it say.

    Registration closed Mar 11 5:00 pm. Contact leader to be added or removed from roster.

    0 votes
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    Completed  ·  2 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  9. 0 votes
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  10. 1 vote
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  11. Enhance promo code limits GH1111

    As discussed, can you please talk to David about adding a “max use” requirement for our Promo Code. Right now you can add a maximum use per person, but not per code. Meaning you can only use a code once, but then you could give me the code and I could use it (also only once).

    Ideally we’d like to create a requirement for promo codes so they can only be used once (in the case of gift membership) which means we don’t’ ever need to go back in and add an expiration date, as it will expire once it…

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Have RSVP system for event listings on Calendar SD346

    Make it possible to have members and non members RSVP to events like lecture series and Gear Grab. You should be able to register more than just one and put in your guest's names.

    0 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Wahoo you can now rsvp for an intown event like a gear grab or lecture series

  13. Ability to see 'what trips i have done with this person'

    It would be great if I could look up a person, and see the trips i've done with them in the past, along with their badges. So many times, we end up playing the 'i've been out with you somewhere. were you on my Norse Peak trip? no? may be on Snoqualmie last year then?' :)

    2 votes
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    Low Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add Mobile Responsive Theme SD295

    I use the site all the time on my phone. Who doesn't these days?

    6 votes
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    4 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  15. Publicly accessible API

    As a member of the Mountaineers, I'd love to give back in a way that I have particular expertise.

    It would be great of the website had a public facing REST API for exposing data such as events and classes.

    At least in a read capacity. My particular goal would be to write an Android (and possibly iOS) app to browse the events and what not.

    It would be great to have easy native access to my up coming events, and be able to launch navigation to the event right from the app.

    I have extensive experience writing and working…

    14 votes
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    7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  16. Improve making suggestions for edits or updates to routes/places GH1495

    Make it easier to suggest edits to a route/place.

    Could move the suggest links up near the book activity widgit.

    Online form connected to the links. comments welcome!

    0 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  17. Set up automated autorenewal email and reminder about lapsed membership

    Not currently automated, would be time saver to have more of these automated to ensure member renewal.

    0 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Yes, emails are now being sent reminding members on the 15th of the month that their card will be charged and emails going when card is charged and if their card payment fails

  18. Develop Member Dashboard

    Create a member dashboard that allows us to more easily track membership by type, branch, member interests etc.

    1 vote
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  19. "add new comment" box to the top of blog posts and trip reports.

    Previously you had to scroll all the way down through trip reports and blog comments to add a new one instead of having a button at the top

    0 votes
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  20. Set image to show in blog post Summary view

    Blog posts will look snazzier if we have their image show on the home page.

    0 votes
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