General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

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  1. Add a My Blog Posts Page GH2829

    Add a "My Blog Posts" page to the My Profile area so that members can find their own blog posts and blog posts by their favorite member bloggers more easily.

    1 vote
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    High Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Add a My Trip Reports Page GH2419 & 2631

    Add a "My Trip Reports" page to the My Profile area so that members can find their own trip reports and trip reports by others easier.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. Redesign Website Header and Sitemap, and Integrate mountaineersbooks.org with mountaineers.org SD579

    Redesign our website header so it is better for mid-size mobile devices and re-organize our site map so that it better includes features we've added since launch (e.g. selling books, find volunteers, lodges), etc. This will involve UX design and some graphic design work.

    Add "Locations" to the top level and move Branches, Outdoor Centers and Program Centers there.

    Selling eBooks, ability to use promo codes currently in use on mountaineersbooks.org (e.g. buy one get one free) and content migration (pages, blogs, calendars, etc.) are the key considerations. Integrating our two websites will eliminate confusion of where to purchase books,…

    12 votes
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    Completed  ·  7 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  4. Fix the mobile My Courses View GH2094

    Right now when you open My Courses & Programs and then open courses that have activities in the future and past it looks a little messy, it'd be better to have them open in a separate modal dialogue

    0 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  5. Table of badge dates

    On the "My Activities" page there's a "Review Participation Notes" blue button. When I click on that and scroll all the way to the bottom it shows when my badges were added and when they expire. This table of dates is super handy, but having it located here is really klunky.

    It seems like all this badge date info should be at the bottom of the "My Profile" page. It would also be nice to list along with the Expire date if it has expired but it's still in the grace period.

    I know you already added a date tooltips…

    1 vote
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    Low Priority  ·  1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  6. Improve quantity +/- buttons on shopping cart page GH2124

    Hard to change quantities, buttons too small

    0 votes
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  7. 0 votes
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  8. Allow changing quantities for refunds GH1847

    Right now its hard to do refund for purchases with quantity greater than 1. Now that we are selling merch we need to fix this functionality

    3 votes
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    High Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  9. 0 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. Improve relevance of Branch News page

    The Branch landing page presents a newsfeed (blog) over which the branch has little control and does not make a very useful "home' or "welcoming" page for branch.

    Ideally,branches should be able to design/manage landing pages to their liking, but that's another story.

    Short of that, I request a better way to prioritize the blogs that appear on that page. As it stands, the page intermixes blogs submitted by the branch with blogs submitted by staff and others. The problem is that the volume of blogs originating from others overwhelms those originating from the branch, causing them to scroll off…

    3 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Managing the blog posts and events branch pages is a team sport. We don’t tag everything to the branch pages, but with organization-wide things that are important for our members we do post them to the branch pages. We do so because assume some people visit only their branch page and don’t always visit our home page.

    The design of the branch pages was requested and approved by all our branch’s leadership. Changing their design requires the same level of consideration and approval. At this point, we don’t see a desire for making changes from our branch leaders, but please do send any suggestions to your branch chair so they can bring them before their fellow branch leaders.

  11. SEO Improvements 2017-18 GHP1 SD587

    We engaged Portent, Inc. to review our website from an SEO (Search Engine Optimization, e.g. Google) perspective. They gave us a set of recommendations that involve both technical and content improvements to our website. Overall, this is likely a large project, but will likely be many very small projects that we can accomplish with our monthly support over time.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Manage Client, Group and Partner Contracts Online SD547

    Some of the benefits of managing client, group and partner contracts Online are:
    --The digital contracts will eliminate paper contracts that must be mailed back-and-forth or returned in person.
    --The digital contracts will be easier to find and review in Salesforce than their paper counterparts.
    --Allowing staff to more quickly, efficiently and accurately create contracts for our facility rental clients, lodge groups, and Mountain Workshops partners
    --It will be easier, faster and more efficient for approvers to sign and return their contracts.

    0 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  13. Integrate Salesforce with Acumatica

    The current process involves manual assignment of revenue codes for memberships, courses, etc., a time-consuming task that is subject to inconsistent interpretation and error. Integration would automate this process, reducing time spent entering data and improve the accuracy of our data. We'd also like to sync (or be able use an export-import process) to transfer data from SF to Acumatica.

    2 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  14. Hold Space in Registration Process

    To prevent member and guests from losing a space after they begin the registration process, we need to hold that space for long enough for them to pay for the course or activity. This will also fix the issue where items have registration end date but remaining in the shopping cart indefinitely.

    0 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fix Email Timestamp for Message Sent from Website GH2292

    It appears that when a leader sends an email from the team roster or anyone on the roister send an email from the tabbed nav roster that the timestamp on the email is eight hours earlier than when the email was actually sent. So it would seem that the website is sending the time as UTC rather than PST and the recipient's email server is converting that to PST (8 hours earlier than UTC).

    5 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  16. 0 votes
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  17. Update Privacy settings for leaders and admins GH2102

    Right now some of our leaders have their profiles set to Private but we need members to be able to see leader's badges and emails for communication. Please note this would not share leader's address, emergency contact, phone etc, just email/badges/profile bio

    0 votes
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  18. "Your waiver is about to expire" email ~SFOnly

    Send an automatic email out to folks before their waiver expires.

    2 votes
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    High Priority  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  19. Transportation and membership

    My idea would be be able to full enjoy the Mountaineers without a car. It seems very difficult to do so, hikes in particular. Make it easier to delete our account and membership if needed. Great customer service.

    1 vote
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  20. Duplicate Family Members GH2130

    There is not a warning message or anything that prevents someone from using the "Add Family Member" button to create a duplicate account for someone who already has one on mountaineers.org. Right now family members can create an unlimited number of duplicate accounts. Can we add a pop-up warning message like we do on the regular Create Account page when a first name/last name/email match is made?

    4 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
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