General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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75 results found
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Sharing participant information among activity leaders GH1654
At our 2014 cross-branch hike-backpack committee summit, the number one source of burnout and frustration among leaders was the difficulty in identifying participants who are capable of completing the posted itinerary vs. those who could derail the group. Recent website updates now allow activity leaders to record participant performance ratings when closing their activities, using a dropdown box with the following categories: Successful, Turned Around, Needs Improvement, Failed/Unsafe, NoShow, Waitlisted, Canceled. Then a future leader can use the website search to find a particular member they'd like to evaluate for an activity, open their profile, and look at their Activity…
7 votesWe now show the overall trip result on the My Activities page along with the participant result which allows leaders to easily see if a participant canceled or if the trip was canceled.
We discovered that another big issue is chronic late cancellations. We are setting up an email to go to people who exhibit this behavior. With input from leaders, we defined chronic late cancellation is as anyone who cancels after registration closed 3 or more times in a 3-month period.
We will also send a similar email to anyone who is reported as a “no show” by the leader when they close their activity roster.
These three improvements achieve the desire for leaders to share participant information.
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Better links to committee pages
One thing that irks me is if I'm not logged into the website and try to find a committee page, it's impossible. You would think each committee would be listed under the branch, but that's not the case. If you click on the branch, you get their page/latest news, but no list of committees! If visitors to the site can't easily find the different committees, how can they really get an idea of what we each do?
1 voteWe’ve added links to branch pages under the learn section where committee material can be highlighted and in the course overview section we link back to branches and committee pages. Ie if you go to photography courses in course overviews and click the Seattle link it links to Seattle photography committee page.
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No leader permission requests without valid waiver.
If a participant making a request to sign up for a trip does not have a valid waiver, the system should inform the requester directly to resolve the matter before sending the request to the trip leader. As it is now, the system relays the request to the trip leader without regard to waiver status, resulting in a waste of time and effort when a requester's waiver is not valid.
3 votesWe will likely send reminders to sign your waiver once we have better timed email sending capability later this year, making this much less of an issue.
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Make names on roster open their profile so you can view all badges, activities and course history GH1490
When I click on participants names in the roster it only shows their
basic profile data. When I click on names in the roster I'm doing it to
see their recent activities and how much they have done recently. So I
have to instead copy and past their name into the search button. Its
time consuming doing this for a whole roster of names. Clicking the
names in the roster should take you right to the profile screen where
you can click someone's activities.1 vote -
Add "Slider Images" to Branch Home Pages SD385
Allow branch admins to add images to their branch 's page that will be "slider images" similar to the main mountaineers.org home page. They will be images only (no special text, boxes or links).
Some thought this was part of the branch home page design, but that was not perfectly clear in specification.
1 vote -
Mileage and Elevation Gain modifications GH1474
Although Leaders can change the mileage and elevation of a trip they took instead of using the default route/place data, they currently have to do this by editing the "activity." It would be one-step easier if this was possible on the same page as when you "close out" the activity. Can we duplicate that data input there as well as in the activity template?
1 voteYou may now update the mileage and elevation gain when closing an activity in addition to the trip results, participant results and volunteer hours. We also improved the instructions on the roster page, so it shoudl be much clearer how to close an activity.
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Still Logged In as a Zope User GH1096
A few folks have received a "Still Logged is as Zope User" message when logging out of the website. Please let us know if you are one of them. Thanks!
Here is info that would be helpful to us if you experience this issue:
What device are you using (brand, model, etc.)
- What browser and operating system you are using.
- Was there anything odd about when you logged in?
- From where did you log in (e.g. following a link in an email or bookmark/favorite that required log in or navigation directly to mountaineers.org.)?
- What page were you on when you…
1 voteWe understand what causes this issue and it is only an issue with site admins. It has not been reported by anyone in several months.
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Schedule quarterly meetings of all hiking committee leaders to coordinate the scheduling of hikes to match demonstrated demand. .
We need to avoid both too few and too many hikes of the same type, to avoid both long waiting lists and the need to cancel for lack of signup.
2 votes -
When regional chairs offer to help a member with something, follow through!
I have a road trip to Zion coming up and would have liked to post as global activity. I have been a member for only one year so was unable to post. Tacoma Branch Chair offered to help any way he could and though I reached out twice, I received no follow through. Suggest:
1. Changing rules for activity posts so those who have experience and good activities can communicate to others who may be interested in participating.
2. If you are a in a lead position (regional chair) and offer your assistance, follow through to your membership community. It…1 voteChris corresponded with you about these issues. Please let us knwo if you need anything more.
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Improve file upload and download: bulk/mutiple files and drag-and-drop
Allow multiple files to be "bulk" upload and download from a folder. Allow drag-and-drop to upload one or more files to a folder.
3 votesThis came natively with our update from Plone 4 to Plone 5. See https://www.mountaineers.org/blog/tech-update-4-0-plone-5-update for more info.
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Add a short piece of text clarifying instructor sign up is always open GH1055
Add a short piece of text indicating that instructors can register at any time for field trips on the field trip listing or near register portal
2 votesText now shows on the course listing and in the “Find Instructor Opportunities” faceted search showing when reg opens to public and that instructor registration is open now.
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Add warning message for leader if they are double booking themselves GH1116
Add a warning message for leaders that have a conflict with an activity they are adding at the point of choosing the route/place and date(s).
2 votes -
Notification to Course or Activity Leaders when someone registers GH1289
Many leaders have asked for the ability to get a notification of when someone signs up for their trip or course. At the same time, many people are feeling inundated with too many emails and would not want these added to their inbox. The ability to opt in or out of notifications like this when you set up a trip or course has been suggested so I am putting it into this forum to see how many people would like to invest time into developing a solution for this. If possible, maybe people would prefer the choice of either email…
6 votesLeaders can now request to be notified when registrants register or cancel themselves from an activity listing. This option lives on the activity Edit form on the registration tab where you normally enter registration open and close date and enter the capacity for your activity.
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Bring Trip Feedback Survey onto Mountaineers.org and include course surveys SD31/38
President Dan Lauren created a trip survey mechanism that operates through a different platform than Mountaineers.org but which provides invaluable information for Leaders about how their trips were viewed. It would be great to make this information easier for Leaders to see on Mountaineers.org rather than another platform with a different log-in. This could then be expanded to courses and allowing committees to analyze feedback from students efficiently through the website as well.
1 voteSee https://www.mountaineers.org/blog/2-4-books-feedback-search fro more info.
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Volunteer Recognition Badges ~WebsiteContent
We have Super Volunteer and Key Leader Badges. What other ideas do you have for volunteer recognition badges? This input, combined with our current and future website abilities will help us make the best decisions as we develop ways to recognize the hard work that our volunteers do.
1 voteWe shoudl do this as a survey to our volunteers. It’s too hard to get responses for this kind of a question here.
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Improve Drill Down Navigation in Left Side Bar
I waste a lot of time navigating up and down the hierarchy page-by-page. Certainly, the breadcrumbs and the navigation tree in the left side bar are a great help for more effecient navigation.
Unfortunately, the left sidebar is somewhat limited because at certain levels the expand/collapse arrows no longer work. For example,when you encounter "committees", you cannot drill down further. Instead, you must move your attention to the body of the page and choose a committee from there. Then the hierarchy in the side bar miraculously expands and you can continue drilling down from there. (Until you reach another committees…
1 voteAs you noted, one can now drill down at the committee level. We cannot do this for the branch “home page” because branches requested a home page style that did NOT include the left navigation panel. You do get the lefty navigation back once you’ve gone to the Branch News, Courses & Activities or About Us page.
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Create Volunteering "interests and skills" checklists SD187/188/189/283/317
One of the quickest ways to match organization needs with membership talent is to identify what skills are needed and what skills potential volunteers are willing to offer. When such postings are put on the website on the "Get Involved as a Volunteer" webpage (https://www.mountaineers.org/volunteers/get-involved-as-a-volunteer), we have YET not to have someone come forward and offer to help out. If your profile page allowed you to report your interests and skills, The Mountaineers could more specifically target recruitment efforts to people who are most likely to like the work being offered. It's a fundamental part of ensuring that…
1 voteCheck out the My Volunteer Profile tab from your account and My Profile link.
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Preview Activity before saving
There should be a way to preview an activity before submitting it. Currently one saves and then edits (submitted by Henry Romer during Focus Groups).
1 voteLeaders can change their trip to Private state which is a “review” state. When an activity is private it will still show up in a leader’s My Activities area but not in the search area for the general public.
We chose to make activities automatically published because that is what most leaders requested, especially because you can specify open and close registration dates. And you can always go in and edit your activity.
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Auto Save functionality needed for filling out online forms like Routes/places
Can we create an auto-save for some of the online forms so users can save their work on route-place and activity creation forms and come back to it later if they haven't filled all the required fields?
2 votesAll required fields expect for the title and summary have default values so leaders only have to fill in a couple fields before saving.
Pro ti! If you save your route/place and you navigate away from the page you can find what you created by searching using the magnify glass search field in the top right hand corner
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Make land manager title a type-ahead field
Make the Land Manager field a type ahead field in Routes/places so the proper information can be entered the first time during creation.
1 voteWe improved all of type ahead field, so they are working much better now.
You can also add to type ahead field by typing the entire name of the new item and clicking on it.
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