General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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180 results found
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Create online credit card intake form for credit cards for all rental clients
Hey Jeff,
I'm putting this here to request we make an online form that will allow our rental clients to submit credit card information and to authorize we charge their card for rental deposits and final payments. This eventually needs to be a broader conversation with Gabriella and Barbara because they actual do the charging and I collect the information.
Benefits:
- Reduced time in playing phone tag with clients.Better experience with clients and faster turn-around time between inquery/booking/deposit/final payment
Easier to require CC information to be kept on file for deliquent charges or additional costs. It can often…
1 voteChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Promo Codes: Dollar Amount Discount for "Entire" Shopping Cart SD410
As a site visitor allow me to use a promo code that gives me a dollar amount discount on everything in my shopping cart up to the total amount of items in my shopping cart that qualifies.
This could be quite useful for volunteer recognition.
3 votesThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Promo Code: Bulk Discount for Purchasing from a Series SD484
As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of items from the same series (e.g. books in the Day Hiking series or backpacking courses/clinics). So we define "series" as any group (or bundle) of items of any kind (books, courses, etc.) that have to be in the cart for the discount to be applied.
3 votesThis topic was discussed with the Books team and is no longer an idea they would like to pursue.
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Selecting from the Dropdown
When you select from the search/suggestions box ("You May Also Like" section, for instance), it jumps around and makes it hard to select with precision.
For example, as admin when I try to create a discount code and I need to add multiple items with the keyword "mountain", it is next to impossible to scroll and pick a tile that is in-between transitions.
Another example is "Recommended Reading" on many of our content types.
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Promo Codes: Bulk Discount SD332
As a site visitor let me use a promo code to get a bulk discount when I purchase a bunch of the same items or types of items (e.g. books, merchandise).
2 votesThis topic was discussed with the Books team and is no longer an idea they would like to pursue.
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Promo Codes: Discounts that trigger when someone fulfills a requirement SD521
As a site visitor let me use a promo code to get a discount that applies when I hit certain prerequisites. For example, spend $100 get a 20% discount, or buy 6 books get free shipping.
2 votesThis topic was discussed with the Books team and is no longer an idea they would like to pursue.
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Promo Codes: Buy One Get One Free SD334
As a site visitor allow me to use a promo code to purchase one item and receive another of equal or lesser value for free.
2 votesThis topic was discussed with the Books team and is no longer an idea they would like to pursue.
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Committee roster updates based on activity level
One of the things were trying to do right now is clean up the roster, lots of old info there. Any chance those can be self updating fields? For example the scramble standard says leaders have to do at least one trip every 2 years. Something similar could work for instructors too.
5 votesWe added the ability to download badges for all on a committee roster, so there is enough data for a “real human” to review and make decisions about a leader’s status. This is better than a costly automated system that could accidentally remove a person from a roster.
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Make it possible to add merchandise when renewing or buying a membership or gift membership GH2754
It'd be neat to be able to buy a mountaineers hat or pint glass when joining and/or buying a gift membership for someone.
You might also like section should show up on Join the Mountaineers page in addition to showing on the shopping cart.
Similar set up for gift memberships
3 votesThis idea is closing as it is no longer an idea that the relevant team would like to pursue. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Add Requested Info field to Courses GH2756
Add an additional field on courses that prompts students to provide info when signing up for a course. For summer camps this can allow us to collect T-shirt size or could be used for questions about kayak rentals for kayak students etc.
3 votesThis has been reviewed and is no longer needed.
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Create "Trip Reporter" Badge ~WebsiteContent
What if we created a “Trip Reporter” badge (or some such name) to award to folks who leave 5+ trip reports a year? This would encourage more people to leave trip reports, and help with our goals to gamify membership engagement.
Here's a good trip reporter example: https://www.mountaineers.org/members/dave-morgan/trip-reports
1 voteTo submit a badge idea, please follow the instructions outlined here:
https://www.mountaineers.org/membership/badges/badge-creation-requests
For this badge, given it was submitted by Kristina before she left, I have gone ahead and submitted the form for her based on the comments of this idea.
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Add activity templates to accomodate seasonal variations for climbing
When we transition to skill badges as pre-requisites for trips I'd like to be able to modify the default pre-req badges on the activity I list depending on the season. For example if I lead a trip to the tooth in June I want it to have all of the regular basic alpine skills like snow travel, belay etc but in August I want to be able to remove the snow travel skill pre-requisite or have a template that brings up a different set of requirements.
1 voteThis idea is being marked as closed as the relevant team who submitted this no longer feels it is needed.
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Show Events in a Course's "Course Requirements" Tab GH2827
We often have graduation celebrations at the end of a course. These are just events to which the committee, leaders, instructors, students, graduates and former graduates are invited to attend. It would be great if they could be RSVP-style events that appear in the course's "Course Requirements" tab. That would save having to "double list" by listing an activity that is really not needed an would also need to be closed.
Implementation Note: Add a field to the Event add/edit form to choose one or more Course Templates to list the event on courses within that template and where the…
2 votesThis idea has been reviewed but is closing as their is a sufficient work around being used (setting these types of gathering as 'Activities).
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Note major jewish, christian and muslim holidays on online calendar to promote inclusivity and avoid double booking
It'd be great if the online reservation calendar noted major holidays like rosh hashanah, yom kippur, Eid Al-Fitr, easter etc so that volunteers are less likely to schedule activities on courses on those evenings. This would go a long way towards building an inclusive culture at The Mountaineers.
2 votesThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Search and filter hikes by vertical gain, mileage, and distance using range sliders
Search and filter hikes by vertical gain, mileage, and distance using range sliders, similar to WTA's interface.
...and allow for further filtering of results by geo using map zoom functionality, similar to that of Zillow NOTE: We already have map view, see the comments.
2 votesThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Leader Permission Links
Posting on behalf of a Mountaineer Leader.
The location of the "Request Leader's Permission" link is very confusing because it looks as if permission is required to be a leader of the trip rather than a participant.
What's more confusing is that the screenshot is from this trip to Lila Lakehttps://www.mountaineers.org/explore/activities/backpack-lila-lake-1, which is not set up to have any any assistant leaders, so one wonders why "leader prerequisites" are shown at all. I thought I might be seeing a different screen because I am a backpack leader, but the screen looks the same when viewed in incognito mode…
2 votesChanging from DECLINED to CLOSED to follow the improved and streamlined feedback status options: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Highlight # of activities led / courses instructed in volunteer leader/instructor profiles
"Game-ify" volunteer leader & instructor trips led & courses taught to encourage them to list more trips and volunteer more often as instructors.
Update volunteer profiles so that a “star appears” around their profile picture for each trip they lead or for each time they participate as an instructor / leader in a field trip. When X number of stars have appeared then volunteers receive some sort of recognition, to be determined, . . . for example, . . .
a. X stars – a Mountaineers Books coupon or a Starbucks card accompanied by a form thank you note (and…1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. If we want to revisit this again, we can create a new idea. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Give notification to leader if posting course related activity outside course date range
Provide error message/notification if creating a course related activity that is outside of any course's current date range. I listed an optional lecture and it wouldn't show up in the course but I couldn't figure out why. Turns out it was after the original course listings end date.
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Table of badge dates
On the "My Activities" page there's a "Review Participation Notes" blue button. When I click on that and scroll all the way to the bottom it shows when my badges were added and when they expire. This table of dates is super handy, but having it located here is really klunky.
It seems like all this badge date info should be at the bottom of the "My Profile" page. It would also be nice to list along with the Expire date if it has expired but it's still in the grace period.
I know you already added a date tooltips…
1 voteThis idea is closing as it did not reach enough votes/engagement over the past few years to be prioritized. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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Integrate Salesforce with Acumatica
The current process involves manual assignment of revenue codes for memberships, courses, etc., a time-consuming task that is subject to inconsistent interpretation and error. Integration would automate this process, reducing time spent entering data and improve the accuracy of our data. We'd also like to sync (or be able use an export-import process) to transfer data from SF to Acumatica.
2 votesThis idea is closing as it is no longer an idea that the relevant team would like to prioritize at this time. To learn more about the updated feedback status options and process, visit this blog: https://www.mountaineers.org/blog/new-technology-experience-manager-feedback-management-improvements
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