Fix rich text fields in our form builders so that are mobile accessible.
In order to make application processes simple for the applicants, we need to be able to allow the applicant to hyperlink other documents into an application, which we use a rich text field for. these rich text fields are not accessible (or even visible) on mobile, so we're getting applications with blank answers, and the applicant didn't even know there were questions they missed.
Completed May 2019. We “fixed” existing forms that have/had rich text fields.