General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Have the route/place default view as if the "map" tab had been clicked

    When pulling up a route/place, there isn't much showing until you click on the "map" blue tab. Why not have that as default?

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We set this so the default tab for leaders is “Activities” and for everyone else it it “Map.”

  2. Sea Kayak specific route template

    As part of the noted December reworking of route templates, a distinct template for Sea Kayak activities should be developed. Among the changes that should be made would be recognition that multiple launch sites might serve a given water body so the land manager will vary. The entry for land subdivision is usually meaningless and should be omitted. Parking permit requirements again depend on the launch site and so might be moved to the sea kayak activity template. Maximum party size might also be relocated to the activity template. National Forest District is not needed. The GPS maps are problematic.…

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Jeff Bowman responded

    We’ve made improvements to the routes and places to add defaults each required field, made revisions to space capacity, and made it so everything is not required. Leaders will soon be able to edit the default to their route/places to change difficulty, distance, etc. We also added some sea kayaking-specific field to activities that should help. Due to the functionality of the Plone website package, we cannot make different requirements for specific types of routes/places.

  3. Email Reminder for Activities, Courses and Events About to Open for Registration SD509

    As a site user, allow me to choose to get an email the day before an activity, course or event opens so that I get a reminder to register for an activity or course for which I plan to register.

    It would be ideal to add a checkbox along with "Send me an email reminder the day before this opens for registration." to the registration portlet where the the opening date is displayed. We're currently thinking a new role on the roster may be the best way to accomplish this.

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  4. Alerts & Notifications "Leave Blank for All Branches" GH3015

    For the "Branches" field change it so that leaving it blank is the same as having selected all of the branches in the list.

    Change the help text for Branches to: With these branches... (leave blank to choose all branches)

    Change the help text for Activities to: Of these types... (choose at least one to get notifications)

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Don't Show "Waitlist Warning" Message for an Activity in the Past GH2823

    To improve the activity closing process (activity end date is in the past), don't show the message, "registration has closed- please check your waitlist," when editing a roster record.

    0 votes
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  6. Utilize Gallery View for Images on Routes & Places GH2825

    Like we have for our book and merchandise detail pages, use a main image display ans thumbnails below for the route/place images(s) displayed at the upper right of each route/place.

    0 votes
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    Low Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  7. Need additional and/or functionality for badges for Youth Activities

    For a lot of our youth programs you always need to have a QYL badge and either a course badge or a QYL badge and a collection of skill badges. Right now the website isn't set up to make sure the QYL is connected to the course badge "OR" functionality and the skill badge "AND" functionality.

    0 votes
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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add ability to adjust map zoom level on location tab GH2513

    Map zoom level is not saved during the editing process for an activity/course/etc. The displayed map defaults to a specific zoom level that centered on the location pin.

    It would be helpful to be able to set the level of zoom without making the user use the +/- button.

    0 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  9. Make it so you can't close a trip without trip results GH2508

    Right now if you are in the team roster you can't close the trip without giving a status like Sucessful/Cancelled etc. however you can do it via the yellow admin bar. We don't want trips closed without knowing how they went so it'd be great to get an error notification when you try and do this that says "Trip result must be entered on the roster before activity can be closed."

    0 votes
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    High Priority  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  10. Update "send us updates and images" link on routes/places GH2322

    Have the link go to a online form to collect information and updates for the route/place including resources (attachments)

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  11. Merge and Retire Routes & Places SD510 & GH2615

    Despite our efforts to merge duplicates before the new website migration and with our new added flexibility for “combo routes,” we need the ability to merge and retire Routes & Places. And be able to do it in a way that does not adversely affect the activities and trip reports to which they are connected and so that our Routes & Places better serve their two primary functions--preventing us from sending two groups to the same place at the same time and being an online guidebook for our members and guests

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We added retiring Routes & Places, a much smaller improvement development-wise, and no longer need to merge Routes & Places. We need only add some notes to a retired route/place about which one use in its place or if it was retired because we may no longer go there (e.g. trail/road washed out with no plans to repair or rebuild).

  12. Clarify the description of the "Assign Badges" function on the Roster page

    For Activities that award a badge, the Roster page contains a check box named "Assign Badges" whose description says "Check this box if this person should be granted the activity badges when the activity ends". The description is misleading because the badge is not granted until the activity is closed. In the lifecycle of an event, "Ended" and "Closed" are two different things: an activity is considered "ended" once its End Date is in the past.

    It looks like this may just be a simple typo in the checkbox description. If so, updating the text from "ended" to "closed"…

    0 votes
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    Completed  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add cancelation date range

    Issue:

    I'm a trip leader. A couple days before a trip I don't want anyone new signing up for planning/logistics reasons. The solution for that is to have signup close a couple days early. But then people signed up can't cancel from my trip without emailing me and having me do it (or the Program Center do it), which is a pain for me to do. Since someone can't be signed up for 2 trips at the same time, they might need me to cancel them ASAP so they can sign up for another trip, but I might not be…

    0 votes
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Declined  ·  Garrett Arnold responded

    We definitely understand where this idea is coming from but at this point we must decline the idea for the following reasons. 1) We had many leaders from across the organization request manually roster manipulation after registration has closed and this is in contradiction to that widespread request. 2) We are concerned that this is too complicated for our members and leaders since Member Services already spends a decent amount of time explaining what registration open and close dates are and how they work and this idea makes the process a little harder to remember.

  14. Show leader permission required even if registration isn't open GH1498

    Show if leader permission is required on the activity page before registration opens. Currently if registration is not open yet, the activity page says when registration will open but does not mention if leader permission is required or not. It's frustrating to wait until the day registration opens and then discover that you need to have emailed the leader first.

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    Leader permission now shows before registration is open so you can be prepared to email the leader.

  15. Allow fees for course related activities SD314

    Add functionality to allow course activities to charge a fee in addition to the course. Originally suggested by Youth Programming and Conditioning Hiking Series

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Garrett Arnold responded

    You can now add fees to optional course related activities. Example where you might use this is an optional camping permit fee

  16. 0 votes
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    Completed  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  17. Have default and regular capacity in Routes/places

    Our default capacity for all of our trips should be 12 or less but some places we go we need to have the flexibility to have larger groups. It would be nice to have the Routes/places have this flexibility.

    0 votes
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    Completed  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
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