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General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.

We receive lots of great ideas, so please search the forum before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation, and how it could benefit The Mountaineers. If you want to learn more about what we've already implemented and what is up next, please visit our Technology Blog or our Technology Changelog. Thank you for your participation!
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498 results found

  1. Remember Me Checkbox on login screen GH1051

    Add "Remember Me" option so that my login persists until I deliberately logout. Or maybe increase the expiration timer to 24 hours or something like that. I just get tired of logging in 10 or 15 times a day. I'm not that concerned about the security risk--what's a hacker going to do...sign me up for a course?

    15 votes

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    2 comments  ·  Members  ·  Admin →
    Completed  ·  Garrett Arnold responded

    When you log in there is a box now that you can check that says “Keep me logged in.” Checking this box will keep you logged in for 30 days if you are simply closing your browser rather than logging out.

  2. Provide more detail for course-related activities in 'Manage Registration' signup box

    Right now when you click on Manage Registration for a course related activity all you can see in the signup box is the name of the activity, the date, and a Request Leader Permission link. We have different mentors posting these activities for their students but the leader of the activity isn't visible in the signup box (plus the formatting is terrible). The students have to flip back and forth between the activity listing imbedded in the course and the Manage Registration box to know who they're signing up with. Would be great to have everything that a student might…

    14 votes

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    Hello All -

    This idea has been completed and is now live on the website! The leader of an activity and a link to their profile is now present for each activity listing on the course registration pop-up to assist students in their selection process.

    https://www.mountaineers.org/blog/technology-changelog

  3. Make field trip/lecture instructors push to course rosters SD381

    Right now we have a lot of instructors who are just added or sign up to a single field trip roster. Unfortunately because they aren't added to the course roster they aren't available for recruiting via our mega course template roster for future field trips/lectures that particular year or in future years.

    Also having the course show up in your My Courses & Programs is helpful for instructors who want a quick link to upcoming field trips for them to volunteer for. This is particularly important for the many day courses like basic, scrambling, sea kayaking etc.

    13 votes

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    2 comments  ·  Rosters  ·  Admin →
  4. Expand options for age-based audiences

    When posting an activity, a key field is the " Activity Audiences & Affinity Groups" field. It defaults to "Adults" though it can be set to any number of affinity groups or audiences. Two of the audiences are age-based: 20-30 somethings and Retired Rovers (55+). This idea is based on those age-based audiences.

    Age-based audiences are unique in that the shared identity is that we're obviously around the same age but a side-effect is that we may also be experiencing the same parts of life around the same time. This can create a shared connection that may not otherwise be…

    12 votes

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    4 comments  ·  Activities  ·  Admin →

    This idea is completed! We have added additional age groups so leaders now have the follow age-focused audience options:

    • 20-30 Somethings
    • 30-40 Somethings
    • 40-50 Somethings
    • Age 55+

    If anyone has a specific age-range they were looking for that is not included above, please reach out to devinl@mountaineers.org.

    Big thanks to Josh Stein for helping our team with communications around this update by writing an incredible blog about the benefits of age-based activities! Find the blog here.

    For more information about Affinity Groups, please check-out this resource.

  5. Course-Activity Late Cancellation Management

    We have noticed that students are able to cancel from course-related activities after registration has closed. Some volunteers have requested a website improvement that would either prevent cancellations after registration date is closed, or better allow volunteers to manage this process. No-shows and late-cancellations have a big impact on volunteers' ability to successfully run programs.

    Our tech team identified that the ability to cancel after registration closes is not a glitch, but rather, has always been the way the website has operated. Currently roster email notifications can be used to manage when students cancel from an activity roster, but this…

    12 votes

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    This idea has been completed! Course participants will no longer be able to update their checkbox (and uncheck) after registration is closed. The checkbox will freeze as-is and become grey. If a participant needs to cancel, they must follow standard practices of reaching out to the leader directly.

  6. Add Pronoun Field to Profiles - Part 1 GH3031

    We not only want people to be comfortable being themselves, but also to be celebrated for their identities and what makes them unique. In addition, we try to build a culture where we don’t make assumptions or pass judgment on each other. So if a person chooses to tell you their pronouns (in their profile or otherwise), they are simply letting you know how you can refer to them, without you having to make any assumptions.

    Part 1 - Add pronoun field to profile edit form and profile display.

    Part 2 - Add pronoun field to roster displays and downloads.

    12 votes

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    2 comments  ·  Members  ·  Admin →
  7. Remember me function on log in page is broken GH2020

    "Remember me" on the log in page is not working and when I open new windows or close my browser I have to log in again.

    12 votes

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    1 comment  ·  Members  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We now have this fixed. Please let us know if you have any issues with the “Keep me logged in” feature.

    Remember that when you use this it will last for 30 days for each device/browser combination so long as you do not log out.

  8. Add a "My Branch" Link GH1868

    Add a My Branch link next to My Activities and My Courses and Programs on the short click menu when you click on your name when you are logged in to see branch events and blogs and stay up to date on all branch activities.

    12 votes

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    0 comments  ·  Volunteers  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Members and guests can now access their branch page from the My Branch link in their profile menu in the upper right side of the header of every page on our website. Now everyone the same quick access to their branch info as they do to their profile, activities and courses.

    Please be sure that content on your branch pages, including blog posts and events, are up-to-date, because we anticipate this will drive higher traffic to your pages.

  9. Allow us to list multiple routes-places for different activity types or difficulty levels to the same locale

    We've been told that we have to use a generic route-place for an activity going to a particular locale even if that generic route-place is a poor fit to what we plan to do and may turn off potential participants. For example, a route-place may be listed as a scramble or climb and I want to list a hike or backpack there - it will show up in the activity search as a scramble and hikers won't want to do it. Or sometimes a route-place is listed as a hike and I want to do it as a backpack but…

    12 votes

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    6 comments  ·  Activities  ·  Admin →
    Completed  ·  Garrett Arnold responded

    When creating new Routes/Places leaders now have the option of having multiple activities tagged as suitable activities for that Route. For example Marmot Pass can be listed as a Hike and a backpack and Table Mountain (baker) can be listed so it shows up in Skiing and in Snowshoeing.

    Additionally when a leader lists an activity for that route/place the activity will default to the mileage and elevation gain and route difficulty but leaders have the ability to change that mileage and elevation gain and difficulty to more accurately describe their specific trip.

    When searching for activities via the Find Activities under EXPLORE, the summary statement now shows to set one’s trip apart from other trips. The leader’s chosen difficulty also shows.

  10. Volunteers need to be able to delete and archive content SD227/280

    Should be able to remove course materials from Manage Course Materials area or get rid of course templates no longer being used or files that are not up to date.

    12 votes

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    2 comments  ·  Volunteers  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Volunteer committee administrator may now clone (copy & paste) , delete and retire content in their committee folders in addition to moving (cut & paste) content.

  11. Easier to see instructor opportunities: Combine instructor opportunities and add them as a filter with all other activities

    Make it easy to see instructor opportunities for courses and clinics by showing them directly in the 'find activities' page. Today, when one selects 'find activities' they see 18 types of activities including hiking, scrambling, sea kayaking. But to see course instructor opportunities one has to click on 'volunteer' --> 'volunteer with us' --> scroll halfway down to click on 'find instructor opportunities'.

    As a volunteer-led organization, it's important to make finding instructors as low-friction as possible and putting 'instructor opportunities' in the same page with all the other activities will go a long way in giving our members that…

    11 votes

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    6 comments  ·  Volunteers  ·  Admin →

    Hello All-

    We reviewed what was possible today within the website and completed the following:

    This change does not alter the current Instructor Activities page which has stayed the same.

    For more updates, checkout the Tech Changelog Blog where we highlight website updates and improvements, such as our new Map Finder tool!

  12. Develop Support for Non-English Script

    Currently our website rosters and the mailings we send do not support non-English scripts. Our members would like for their names, written in their native languages, to display correctly.

    More information from Super Volunteer Ananth Maniam:

    When participants Sign up for my trip and on mailers sent to my home and when leaders email back to me. My contact name comes like below
    Ananth Maniam (??????? ??????)

    This is because the (?????? ?????) are supposed to be my native script
    Ananth Maniam (ஆனந்த் மணியம்)

    This feature sometime works when I print roster - It works, it doesn't work when participants…

    11 votes

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    0 comments  ·  Members  ·  Admin →

    Hello All -

    We’ve now completed the final steps to either include non-English script where we have control, or to request our external vendors make adjustments on their end. There are a few areas, like direct mail, where our vendors currently do not support non-English script. However, we have formally submitted this as a client request for them to consider adding as a feature in the future.

  13. Add filters to the My Activities page

    Filters to add include Activity Type, Trip Result, Participant Role, and Participant Result. This is useful for leaders to review participant activity info for leader's permission requests. It is also useful for helping keep committee rosters up-to-date.

    11 votes

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    2 comments  ·  Members  ·  Admin →

    This has been completed by volunteer developer Ian Henry! My Activities now has enhanced filters that will allow members and volunteers to filter based on activity type, participation role/result, related course, text search and more.

    Thank you for submitting this idea! If you have another one, we encourage you to share it.

    In the meantime, we recommend you check out our technology changelog blog as we have recently made quite a few new updates to our website.

  14. Improve Activity Edit Form (sea kayak fields plus pace)

    We re-ordered fields to make more sense when listing the activity. Improved and added help text to some of the fields.

    We added three fields for kayakers, maximum wind, maximum waves and maximum current. We also added a free form field for pace of the activity.

    12 votes

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    Completed  ·  2 comments  ·  Activities  ·  Admin →
  15. Leader "Difficulty" Rating Default to Blank GH2331

    Currently when listing a new activity, the "Leader Rating" field defaults to "For Beginners (Getting Started Series)" There are cases where a trip is NOT for beginners, but the leader never changed their rating. Can the Leader Rating default to blank, and require the leader to select one of the options rather than default to For Beginners?

    11 votes

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    Completed  ·  1 comment  ·  Activities  ·  Admin →
  16. Add info to the lodge stay roster downloads GH2426

    On the download of both Individual Lodge Stay Rosters and the View Lodge Stay Rosters, add these columns as the right-most columns:

    - Age
    - Membership Status
    - Carpool Preference
    - Carpool Notes
    
    11 votes

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    0 comments  ·  Lodges  ·  Admin →
  17. Redesign Website Header and Sitemap, and Integrate mountaineersbooks.org with mountaineers.org SD579

    Redesign our website header so it is better for mid-size mobile devices and re-organize our site map so that it better includes features we've added since launch (e.g. selling books, find volunteers, lodges), etc. This will involve UX design and some graphic design work.

    Add "Locations" to the top level and move Branches, Outdoor Centers and Program Centers there.

    Selling eBooks, ability to use promo codes currently in use on mountaineersbooks.org (e.g. buy one get one free) and content migration (pages, blogs, calendars, etc.) are the key considerations. Integrating our two websites will eliminate confusion of where to purchase books,…

    12 votes

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    Completed  ·  7 comments  ·  Members  ·  Admin →
  18. Member Roles for Committee Pages

    When editing the committee roster, it would be nice if we could select/enter roles of different members so that when we check the box to display that member on the committee page, others can see those roles.

    For example, if my name shows up on the Photography Committee page, it just says "leader". It would be nice if it could say "activity coordinator and publicity" under my name. That way, visitors to the page would know to contact me for questions about those things. Limiting titles to Chair, Treasurer, Leader, etc. doesn't really tell people how we're involved.

    There's currently…

    11 votes

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    12 comments  ·  Volunteers  ·  Admin →

    Hello All -

    I wanted to provide an update on this idea and mark it as completed for now. Initially, we were hoping to change the committee position field into a more flexible field. However, there are roles on that page that are linked to certain website functions/permissions so that is not an option. In the future, we can look to add another field in the roster that could hold custom titles. Meanwhile, we have expanded the list of committee positions. We are open to adding more as long as they are relevant across multiple activities/branches. If you have another one you would like to add, please reach out to me directly!

    Below is the updated list:

    • Basic Chair
    • Chair
    • Content Manager
    • Courses
    • Equivalency
    • Immediate Past Chair
    • Intermediate Chair
    • Leadership
    • Member
    • Outreach Coordinator
    • Safety Chair
    • Secretary
    • Treasurer
    • Vice Chair

    A few other things I wanted to add/clarify:

    • You can make…
  19. Email Non-primary Lodge Guests GH2289

    Ask for all non-primary guest email addresses as part of the reservation process with the default being the primary guest's email. This will help us better communicate will all lodge guests with info about the weekend including lodge stay cancellations. It will also help us with recruiting an engagement.

    10 votes

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    0 comments  ·  Lodges  ·  Admin →
  20. Waitlisted people can take themselves off a trip any time GH2131

    I see why people signed up for a trip need to contact the leader to take themselves off a trip after signups for the trip has closed. However, I DON'T SEE why that applies for people who are merely waitlisted.
    What is the possible logic for this?? Especially since being waitlisted means you can't sign up for anything else at the same time. You need to contact the leader and then the leader, who may be away from email, needs to take them off. Especially since the closure period for some trips is way in advance of the trip.
    This…

    10 votes

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    1 comment  ·  Members  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Participants may now cancel from an activity if they are on the wailist and registration is closes.

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