General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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49 results found
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Make separate feedback form for instructors at field trips GH1865
Feedback form is identical for both participants and instructors at a field trip - the questions should be tailored differently.
19 votesWe had a separate instructor feedback form for course listings only and now we have a separate form for instructors at field trips rather than the same form as participants.
We are now gathering info about whether leaders felt prepared for their role in addition to the regular safety and curriculum feedback info.
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Create a course roster export that contains field trip and trip result statuses for all students and corresponding activities SD665
Have a roster download that not only shows whether the participants are signed up for the required field trips but also be able to see all the activities they are registered for to ensure that snowshoe students are getting their snowshoes, climbers are getting on climbs and kayakers are getting registered for kayak trips.
This allows leaders to pre-emptively catch students who may be behind or not registered and send them an email ahead of time instead of struggling to get makes ups scheduled.
It would also be good to see everyone who got marked as Needs Improvement/Failed in one…
17 votesCompleted Jun 2019.
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Create a new course content type better suited for our single seminar courses SD296
Create a type of content that is similar to courses but is more useful for the once a year, one-off seminars that we do. It would be connected to a route/place like activities but have course graduation function or the ability to add badges to it and mostly would be good for things like winter scramble seminars or pool sessions that are activities that have learning attached to them but aren't full fledged courses.
17 votesWe just launched the new Seminars & Clinics (aka single activity courses) features. To learn more,
visit our tech blog: https://www.mountaineers.org/blog/2-5-seminars-clinics-search-youth
or the Schedule a Course, Clinic or Seminar page: https://www.mountaineers.org/volunteers/leader-resources/schedule-a-course-clinic-or-seminar/schedule-a-course-clinic-or-seminar
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Allow application for course to be accessed even when registration is closed or hasnt opened GH2113
This is important for anything like basic climbing that has a longer application that they want people to be able to fill out ahead of time. Right now you can add the application to the course but it doesn't show in the portlet until registration opens.
7 votesPotential students will now see the info and link to the course application or that the course require leader’s permission even if the course is not yet open for registration.
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Organize course field trips in My Courses area better for admins/leaders GH1629/1645
In the My Courses area I currently see too many activities populating under the Courses I am leading and managing. Can we make the field trips,lectures, optional activities for that Course only show in one of these two ways
1) Only activities within the start and end date range of the course for which they are shown
2) Show first ten trips with a More link to show the rest.
3) any other ideas?
If we do number 1 would that make it so that participants who are in their second year unable to see the field trips they are…
7 votesYou can now toggle your courses in the My Courses area to show or hide the course related activities. Please note that you can also search for courses with the date range above.
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Add Ability to Grant Badges to Instructors from Course Activities SD657
Add the ability to add badges to instructors for successfully completing instructing at a course activity, where the badges are different from those that are awarded to participants.
7 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Jun 2018.
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Course-Related Activities website architecture change
Summary:
Course-Related Activities need to be connected with the pertinent Course offering. (i.e. Course-Related Activities should NOT be connected to the generic Course Template and thereby connected to all offerings of Courses based on that Template).Detail:
With the current setup, the process for creating an instance of a Course is to start with the pertinent Course Template. The Course is then filled out with more detail by creating Course-Related Activities (such as lectures, field trips, etc), which are at specific locations at specific dates / times.
It is important for each unique offering of a Course to have its…
6 votesWe had a chance to discuss our course architecture in depth on June 9 in Everett and how to best utilize the structure we have to avoid almost all of the problems listed in this thread. The one item we are working on for fall is having a single seminar style course type which is much more activity like in nature but has an instructional component to handle special instructor clinics and workshops that we often offer in The Mountaineers. We hope to meet again with Everett leaders in the fall to help schedule courses and make sure that everyone understands the most efficient way to set up and manage courses and the activities that go with them.
If you’d like to know more about or comment on the single activity course please comment here: http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6836270-create-a-new-course-content-type-better-suited-for
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Add the Registration Date/Time to the Course Registration Edit Form GH1965
Add the Registration Date/Time to the course registration modal dialog and only show it to site admins so that we can have more flexibility in making waitlist and other roster adjustments to course like we do for activities.
5 votesJan 2017
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Practice Sessions
In order to accommodate activities that are not trips and not instructional in nature, we would like to create a category called "practice sessions" that function exactly like clinics. Currently, these would be used to house pool practice sessions (currently listed as clinics) and open climb nights (currently listed as events and therefore we aren't requiring online waivers or QYL for youth to come). We (Sara, Becca, Tess) think that this could potentially require very little development and have a positive impact across the organization. I'm happy to chat more about it!
4 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Skill Badges SD312/313/415
Skill Badges: Documents skills (not courses) Mountaineers members have gained through Mountaineers courses OR that have been demonstrated to and vetted by Mountaineers Leaders.
How do skills interact with courses?
• Students can see what skills a course teaches
• Instructors can see what skills students have, and allow them to miss certain field trips if students already have those skills (at the instructor’s discretion)
• Skill badges help expedite equivalency, or negate the need for equivalency.How do skills interact with trips?
• Trips can add more detail to prerequisites. Students will be able to participate in Alpine Rock…4 votesAssigning “earned” skill badges for successfully completing an activity. This will be most useful for stewardship activities and clinics and seminars.
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Add start month to automated year attached to courses etc
For courses and activities, the year auto-populates in the listing, but the accounting department needs the month to be part of that, otherwise they have to manually go into each listing to find out what month the course happens and where to book the revenue
3 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Oct 2020. Adding the start date to the Salesforce report accenting uses to enter data into Acumatica is sufficient.
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Instructors for seminar/clinics GH2883
I just noticed there's no option for an "instructor" role in the seminar/clinic template. Can we add this? Seminars/clinics are often course-like in that they have instructors.
thanks!
3 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Dec 2020.
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Course page not loading with high volume visitation, Speed GH2785
When course participants visit this page at the same time and try and click Manage Registration no one else can visit the course page. Specifically we had about 75 out of the 100 participants were online trying to sign up for their hikes at 9:00AM yesterday. We had 25 hikes that all went "live" for registration at 9:00 (these are our April CHS hikes). The offerings were split evenly -- 12 CHS1 hikes and 13 CHS2 hikes -- and, from what I can see, the participants were attempting to sign up for a real variety, not just 2 or 3…
3 votesWe’ve optimized the course page and manage course activity registration dialog, and added a sever that we can turn on as needed for times like these when there are many people registering for many course activities.
Oct 2018
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Student Enrollment Notifications for Leaders GH1869
Would like to request the ability to have notifications sent to leaders when students enroll in a course. This is particularly important for some of the ongoing course listings like Naturalist Study Group.
3 votesWhen you set up or edit a course, you can no request that notifications for roster changes (e.g. student registers, cancels or moves from waitlist), by checking the box for this.
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Make it so you can see leaders permission on course activities GH1675
When you sign up for course related activities you are doing it through the manage registration portal and there is no note showing that the leader asked for leaders permission.
3 votesCompleted April 2016. Now you can see leader’s permission via the Manage Registration dialogue box and on the course requirements tab along with links to get you to the form to request permission.
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Add info to the "Course Requirements" tab GH1484
On the "Course Requirements" tab:
Stack the dates if there are Start and End Dates.
Add 1-2 columns that show the participant availability and status.
- Availability is either "29 available" or "8 waitlisted."
- Status is Opens mm/dd/yy, Closes mm/dd/yy, or Closed.
- If we have room for two columns great if not, one column titled "Availability/Status" with the info stacked should be okay.Add a column with the leader's name that is a link to their My Profile modal dialog.
3 votesMore information is now listed in the course requirements tab for all lecture and field trip listings.
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Give course leaders the ability to change pre-req badges GH1125
Give course admins or course leaders the ability to change the course pre-reqs after the course is listed
3 votesSee “Badges” tab when adding or editing a course.
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Add AIARE Level 2 badge
Add an AIARE Level 2 badge for instructors who have higher level avalanche training.
3 votes -
Registration Date/Time for Cancelled Students should change GH1755
When someone drops from a course, update the registration date to reflect the date of cancellation. Currently the original registration date remains in that field. This makes is hard to track when individuals drop from the course.
3 votesThis is very difficult to add to our website, so we now send this information to our or CRM, so that we can help as needed with refund processing and informing you of cancellation status. Please contact our Member Services Team at info@mountaineers.org, if you need any help with this.
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Hide Payment Pending from Add to Roster Dialog Box GH2755
Make it so Payment Pending is not a status available for leaders/admins to choose from the Add person to roster dialogue box. Offered is the status that should be used to hold a slot for someone in a course and allows them to process payment. Payment Pending is the quick status that someone goes into when they have 15 minutes to process course and acitivty and lodge registrations in their shopping carts.
2 votesCompleted · AdminJeff Bowman (Associate Director of Information Technology, The Mountaineers) respondedCompleted Sep 2022.
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