General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
479 results found
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Create Volunteering "interests and skills" checklists SD187/188/189/283/317
One of the quickest ways to match organization needs with membership talent is to identify what skills are needed and what skills potential volunteers are willing to offer. When such postings are put on the website on the "Get Involved as a Volunteer" webpage (https://www.mountaineers.org/volunteers/get-involved-as-a-volunteer), we have YET not to have someone come forward and offer to help out. If your profile page allowed you to report your interests and skills, The Mountaineers could more specifically target recruitment efforts to people who are most likely to like the work being offered. It's a fundamental part of ensuring that…
1 voteCheck out the My Volunteer Profile tab from your account and My Profile link.
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Bring Trip Feedback Survey onto Mountaineers.org and include course surveys SD31/38
President Dan Lauren created a trip survey mechanism that operates through a different platform than Mountaineers.org but which provides invaluable information for Leaders about how their trips were viewed. It would be great to make this information easier for Leaders to see on Mountaineers.org rather than another platform with a different log-in. This could then be expanded to courses and allowing committees to analyze feedback from students efficiently through the website as well.
1 voteSee https://www.mountaineers.org/blog/2-4-books-feedback-search fro more info.
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Have Peak Society annual dues payment recorded as a donation GH1160/SD337
Have Peak Society donations be recorded as donation rather than membership type purchase opportunity.
1 vote -
Create a UI for staff to process membership dues
Staff have a 21-step manual process for processing dues paid by check currently. We need a better user-interface and process for this system since a large portion of dues still come via snail mail.
1 vote -
Add a filter for Cancelled Activities on My Activities page GH1325
Can we please get a sort or filter button on this page so that we don't have to view the canceled events?
8 votesBased on the original request and comments, we added “Show Canceled” checkbox, “Show waitlisted” checkbox and a date range filter. We did the same for the My Courses & Programs page. Go check it out!!
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Fix Membership Join dates so they are not linked to other family members profiles
Join dates were getting modified when membership types were being changed.
1 voteThis has been fixed so they are no longer linked however we were not able to individually identify records where this has happened. Please contact member services at info@mountaineers.org if this happened to you so we can update your profile accordingly.
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Fix Rolling Enrollment Date Structure
Make sure that you can set up a course for rolling enrollment that then closes after the course end date so if you have 8 workshops under one course header for 2014 you can start over in 2015 with a new course and 8 new field trips that don't get rolled into one. This helps avoid huge course rosters to maintain.
1 voteCompleted at the end of December 2015 thanks to testing from First Aid coordinator Mary Panza.
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Activity Rosters should divide instructors and participants GH 1124
Please divide rosters for participants and instructors for activities and course related activities in the same way that courses are set up. The sort by feature is less helpful than seeing the clear division.
5 votesThis has been completed.
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Hide Cancelled activities from Default Find Activities View
Is it possible to add a flag in the Activities View that would hide all cancelled activities. It would be nice even if all cancelled activities were hidden automatically unless you set a checkbox to "Show Cancelled Activities".
1 voteWe just completed this. You’ll find it at the end of the list of filters on Find Activities.
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Streamline waitlist registration for course related field trips
Right now if you are registered for one field trip but on the waitlist for another and get off the waitlist you are not automatically removed from the other roster. Ideally there would be some sort of notice reminding the person to cancel off their other list or some sort of automation.
-Submitted by Chris Williams1 voteWe added info to the confirmation emails instructing students to check their roster statuses before confirming the new course registration.
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Avoiding duplicates in donor records and regular records SD322/347/348
Need a way for donors who donate without logging in but do have an account to be linked to their other profile so we don't create unnecessary duplicate accounts. Ideally when you type in your email it would have a flag that says, this email is already in the system, do you want to log in and then make your donation" or something like that. There is also a nuance of donations not being lumped together by household when we would want one $500 donation by one member to be lumped with the $500 donation made by the spouse so…
4 votesCompleted website duplicate prevention Jun 2015.
Completed Salesforce duplicate identification and began using dedup processes in Aug 2015.
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Feature Request - Expiring Badge Notification ~SFOnly
As a user I would like to be notified prior to my badge expiring so that I can arrange to meet requirements or arrange for an extension given that I have a badge that has an expiration date. The problem to avoid is people losing their privileges without notice and being unpleasantly surprised.
Then, when the expiration date is within 90 and 30 days from expiring:
A notification of what badge is about to expire and when will be sent to me (User) 90 days and 30 days prior to the expiration date.
A notification will be sent to the…
18 votesCompleted Apr 2022. And email will be sent for all course, skill, and QYL (Qualified Youth Leader) badges that have a duration when the badge holder's expiration date is within 90 days and then 30 days.
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Always list field trip locations in Course Activities GH1126
For course activities, include the location even when there is only ONE location.
Example: (1st FT listing is great, 2nd FT listings is poor)
Crag Course FT 1
Tieton River Sat, May 2
Vantage Sun, May 2Crag Course FT 2, Sat, May23 - Sun May24
(NO LOCATION LISTED. REQUEST LOCATION ALSO BE LISTED)1 vote -
On line user account changes
Hello,
My credit card changed. I use it for automatic renewal payments. Thee is no clear way for me to update my credit card info via the web site login. Pleae let me know how I can update my credit card info on line.
Thank You, Gary Zink1 voteHi Gary,
To update your credit card for autorenewal payments you’ll want to log in and go to My Profile and click the Recurring Payments tab on the left hand side.Tess
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Roster field showing members Branch
Many trips and outings are joined by members from all Branches. Once a trip is created, and the time comes for communicating final information, a field showing the participant's Branch world be most helpful to assist with arranging carpooling.
1 voteWhen we were chatting with many of our leaders and members during the creation of the current carpool system there was a strong consensus that people have the flexibility to share more detailed information about where they are coming from rather than grouping by Branch. We also were not able to share city with the group because of member privacy.
What we came up with instead is the carpool preference field which has 2 parts. One that allows you to pick Drive, Ride, Drive or Ride, Drive- Full Car, Drive- Have Space.
And then part two where you can say. I’m coming from Ravenna and prefer to meet at 65th St Park and Ride.
Anyone signed up for the same trip can then see this detailed information when they go to the roster and click Email Roster.
Leaders are able to see which city people are coming from and occasionally…
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Change "downgrade" language
I suggest changing your language on membership "downgrades". Rather than say "downgrade", which has negative connotations, why not say "You have chosen to change your membership type". Using the word downgrade makes it sound like the membership type has fewer benefits or less value than another type.
1 vote -
Give course leaders the ability to change pre-req badges GH1125
Give course admins or course leaders the ability to change the course pre-reqs after the course is listed
3 votesSee “Badges” tab when adding or editing a course.
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Make land manager title a type-ahead field
Make the Land Manager field a type ahead field in Routes/places so the proper information can be entered the first time during creation.
1 voteWe improved all of type ahead field, so they are working much better now.
You can also add to type ahead field by typing the entire name of the new item and clicking on it.
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Have the route/place default view as if the "map" tab had been clicked
When pulling up a route/place, there isn't much showing until you click on the "map" blue tab. Why not have that as default?
1 voteWe set this so the default tab for leaders is “Activities” and for everyone else it it “Map.”
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Have an option to display Learn items and Explore activities in one screen SD360
If I want to see everything going on at all branches for both Explore (activities) and and Learn (courses/clinics/events) in (for example) Sea Kayaking there is not a straight forward way of doing this. I want to look ahead and decide what in the Sea Kayaking world I might like to do and have it all listed chronologically.
9 votesWe just launched all of these changes:
As part of “single activity courses,” we now show the new “single activity courses” in both Find Activities and Find Course, Clinics and Seminars.
We have improved the site-wide search where one can find any kind of content and be able to filter that search on the type of content desire (e.g. activities, courses and/or events).
More info about Single Activity Courses
http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/6836270-create-a-new-course-content-type-better-suited-forMore info about Site Search Improvements
http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/7053736-improve-site-wide-search-sd360Also visit thew blog for these updates:
https://www.mountaineers.org/blog/2-5-seminars-clinics-search-youth
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