General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

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  1. Transportation and membership

    My idea would be be able to full enjoy the Mountaineers without a car. It seems very difficult to do so, hikes in particular. Make it easier to delete our account and membership if needed. Great customer service.

    1 vote
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  2. Duplicate Family Members GH2130

    There is not a warning message or anything that prevents someone from using the "Add Family Member" button to create a duplicate account for someone who already has one on mountaineers.org. Right now family members can create an unlimited number of duplicate accounts. Can we add a pop-up warning message like we do on the regular Create Account page when a first name/last name/email match is made?

    4 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  3. Display calendar for program centers and youth programs in terms of spaces/volunteers needed. GH2132/2133/2134

    When looking at a calendar and considering whether a room is available or, with respect to youth program volunteer needs, whether there is a need for volunteers, that is not displayed. For example, in looking at a PC calendar, I have to know what all the room options are and then figure out what is available by exclusion. When I look at the "volunteer with youth calendar," I can see a program, but not how many volunteers it needs (if any). Prominently display the need so people "don't have to think" (the book that drives much web design) and can…

    3 votes
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    Completed  ·  0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  4. With window reduced, 'Learn' is not visible

    When you reduce the size of your window the LEARN menu and the left quarter of the screen disappears. Scroll bar appears fully left but missing key navigation features on the site.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We launched the website mobile responsive theme on Oct 4 and this was fixed as part of that effort.

  5. Roster change emails

    When a leader gets an email notification about a participant change on their roster, it would be great if when the leader hits 'reply', the email would be redirected to that participant and not toinfo@mountaineers.org
    I'm finding that even with I'm signed in to the website in one window, when I click on the hyperlinked participant name in the email, another window opens and the website wants me to sign in again, which creates to many steps.

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Tess Wendel responded

    Hi Stevie,

    Looks like we can’t get the reply to work like that since these notifications come from salesforce rather than plone which is how bulk roster emails from the site work.

    However, it is possible for us to add a live link to the person’s email in the body of the notification for easy emailing in the notification so that has been added. You should see this live on any future roster change notifications.

  6. Remember me function on log in page is broken GH2020

    "Remember me" on the log in page is not working and when I open new windows or close my browser I have to log in again.

    12 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    We now have this fixed. Please let us know if you have any issues with the “Keep me logged in” feature.

    Remember that when you use this it will last for 30 days for each device/browser combination so long as you do not log out.

  7. it would be wonderful to easily order maps online

    order USGS/Green Trails maps online

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  8. Setting the default role for RSVP's to an event as "volunteers" when appropriate GH2022

    Some committees put their meetings on the calendars and people who RSVP are clearly committee volunteers, not "participants." If we could identify which types of events to do this with, it would more accurately capture our volunteer's efforts to default to the role of "volunteer" rather than "participant" when people RSVP to these types of events.

    5 votes
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    2 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  9. Waitlisted people can take themselves off a trip any time GH2131

    I see why people signed up for a trip need to contact the leader to take themselves off a trip after signups for the trip has closed. However, I DON'T SEE why that applies for people who are merely waitlisted.
    What is the possible logic for this?? Especially since being waitlisted means you can't sign up for anything else at the same time. You need to contact the leader and then the leader, who may be away from email, needs to take them off. Especially since the closure period for some trips is way in advance of the trip.
    This…

    10 votes
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    1 comment  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Participants may now cancel from an activity if they are on the wailist and registration is closes.

  10. Add the Registration Date/Time to the Course Registration Edit Form GH1965

    Add the Registration Date/Time to the course registration modal dialog and only show it to site admins so that we can have more flexibility in making waitlist and other roster adjustments to course like we do for activities.

    Example: https://www.mountaineers.org/about/branches-committees/tacoma-branch/committees/tacoma-hiking-backpacking-committee/course-templates/introduction-to-backpacking-tacoma/introduction-to-backpacking-tacoma-2016-1/team-roster

    5 votes
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  11. Internal Link Dialog Fixes GH1949/1950


    1. Allow course listed to be selected as internal links by clicking through the bread crumbs or search.


    2. Fix the dialog so that when the breadcrumbs wrap to a second line, that they do not overlap the list of selections.


    2 votes
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  12. Set up a Search for Badges to Make Them Easier to Find GH1881

    Set up a faceted search in the Badges area, https://www.mountaineers.org/membership/badges, so that badges are searchable and easier to find.

    1 vote
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    Completed  ·  0 comments  ·  Search  ·  Flag idea as inappropriate…  ·  Admin →
  13. Add More White Space Between Events on Calendar View GH1992

    Add a bit more white space between events on the calendar view so that they do not appear mushed together as they do in some cases.

    Here's an example for August 2016 on https://www.mountaineers.org/about/locations-reservations/seattle-program-center/events

    1 vote
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    Completed  ·  0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  14. Add GPS Coordinates to the Ballon Labels on Maps GH1968

    On maps, add the GPS coordinates to the "bubble" that is displayed when a user clicks on a map's balloon (e.g. 46.8719090087, -121.51538770799999).

    Example: https://www.mountaineers.org/explore/routes-places/pacific-crest-trail-routes/dewey-lake-naches-peak-loop-pacific-crest-trail (see also attached map image)

    1 vote
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    Completed  ·  1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  15. Reply to doesn't work on all email from mountaineers.org

    Replying to emails written from leaders through mountaineers.org are not working for Windows 10 mail. Obviously Mountaineers can't control Windows but it might make sense to switch to participants being cc'd on organizing or the leader being cc'd so members don't send Member Services trip logistical emails.

    1 vote
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    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Tess Wendel responded

    Thanks for providing feedback. Unfortunately we can’t fix Windows 10 mail but it does work for other mail programs. We also have an option for leaders to capture roster emails and easily copy and paste them into their email in the cc’ field if a leader does have Windows 10 or wants to help facilitate carpooling.

  16. Tracking Committee Positions over time for a list of all former chairs, for example.

    As people move in and out of their positions on a committee, it would be useful to have the ability to pull a report out of Salesforce that tells me who has served in that role over time (such as all Branch Chairs and the dates they served). Low priority but would help identify former expertise for mentoring opportunities and recognition.

    2 votes
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    1 comment  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  17. Fix Blog Title Text from Running into Photos GH1959

    When longer words are used in blogs we are getting the image for the blog overlaid on top of the title text.

    2 votes
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    Completed  ·  0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  18. Default Survey type based on activity template GH1953

    Can we get some sort of toggle on an activity template for courses that would allow changing the default survey type:

    “Default survey for activities within this course:”

    This way Conditioning Hiking Series trips could all be trip surveys by default rather than field trips surveys and having to edit each individual activity.

    3 votes
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Conditioning Hiking Series templates like CHS 1 and CHS 2 and any other course related activity template now have the ability to choose which survey is the default survey that is sent to participants. Note that although a default can be set you can also edit each activity to choose which survey makes the most sense. This is mostly an issue when a course has activities that are more like a regular stand alone trip than a field trip.

  19. Add a "My Branch" Link GH1868

    Add a My Branch link next to My Activities and My Courses and Programs on the short click menu when you click on your name when you are logged in to see branch events and blogs and stay up to date on all branch activities.

    13 votes
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Members and guests can now access their branch page from the My Branch link in their profile menu in the upper right side of the header of every page on our website. Now everyone the same quick access to their branch info as they do to their profile, activities and courses.

    Please be sure that content on your branch pages, including blog posts and events, are up-to-date, because we anticipate this will drive higher traffic to your pages.

  20. 0 votes
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    Completed  ·  0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
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