General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Clean up the Safety Concern section of the Participant Survey form GH2731
This request is two part
1.) Modify the label and description of the Y/N Safety Concern question
Label: "Were there any safety incidents or other concerns to report?"
Description: [NO CHANGE]
2.) Add a text field to the Participant Survey to describe their safety concern.
Label: "Please describe your concern"
Description: "Provide a short description of your safety concern"
Content Type: Text field
Business Rules: Like #1 above, if content is entered into this text field, send safety report to Safety@mountaineers.org
User Story: As a trip participant, when I enter a description of my safety concern and click Submit to…
1 voteWe added the text field asking for a brief summary.
Sending this to the Safety Committee for either a “yes” checkbox or “not empty” text field is complete.
Mar 2018
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Enable Safety Officers to View Rosters GH2744
Enable Safety Officers to access to activity, course and event rosters.
1 vote -
Make it possible to have org wide policies and info pages show higher in search results
Right now its impossible to search for the carpooling page in the general search because people use the word carpooling in everything. It'd be great to be able to mark certain pages and blogs that have important organization wide information to the top of the search.
2 votesThe issue here was that the “Page” content type was not indexed for searches. So this is fixed.
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Add Pronoun Field to Profiles - Part 1 GH3031
We not only want people to be comfortable being themselves, but also to be celebrated for their identities and what makes them unique. In addition, we try to build a culture where we don’t make assumptions or pass judgment on each other. So if a person chooses to tell you their pronouns (in their profile or otherwise), they are simply letting you know how you can refer to them, without you having to make any assumptions.
Part 1 - Add pronoun field to profile edit form and profile display.
Part 2 - Add pronoun field to roster displays and downloads.
12 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Pat 1 was completed in Dec 2019.
See http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41632774-add-pronoun-field-to-rosters-part-2-gh2887 for Part 2. Vote for or subscribe to the “Part 2” idea to receive status updates.
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Please create two "outdoor leadership" activity types ~Salesforce
In order to track what the mountaineers does in terms of outdoor leadership, we would like two activity types:
Leader Development - Leadership Skills
Leader Development - Technical SkillsBelow is the email thread for background:
Here’s a really quick stab at some language, for nothing else than to give us something to edit:Leadership Skills
- May or may not be activity-specific.
- May or may not have a focus on outdoor leadership.- Emphasis on facilitation, instruction, and/or group leadership.
Technical Skills
- Activity-specific.
- Skill development in activity that this person leads or aspires to lead. (Not…7 votesCompleted Feb 2019
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Branch Council Roster Positions GH2746
Please create positions specific to branch rosters:
Branch Chair
Branch Vice-chair
Branch Co-chair
Branch Secretary
Branch Treasurer
Branch Officer
MemberNote: "Member" is for branches whose committee chairs regularly attend branch council meetings but don't have a branch officer role (so its important we keep this) Thanks!
4 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Aug 2021.
Notes/Questions
- I saw “Content Manager” used, so I added that to the list.
- Since “Members” are described as Committee Chairs, should we add “Committee Chair” to the list? Would that be better/more correct? If so, do we keep “Member”?
- Each committee has a new field called, “Committee Type” with three choices: Committee (the default), Branch, and Board of Directors (for the Board of Directors “committee” only).
- For each of the branches, you’ll need to first edit the committee and choose “Branch” for the “Committee Type” field and then edit the rosters to choose the correct “branch” position for each person. -
Practice Sessions
In order to accommodate activities that are not trips and not instructional in nature, we would like to create a category called "practice sessions" that function exactly like clinics. Currently, these would be used to house pool practice sessions (currently listed as clinics) and open climb nights (currently listed as events and therefore we aren't requiring online waivers or QYL for youth to come). We (Sara, Becca, Tess) think that this could potentially require very little development and have a positive impact across the organization. I'm happy to chat more about it!
4 votesThis was completed as part of the website 4.5 upgrade in February 2024. https://www.mountaineers.org/blog/tech-update-4-5-bulk-roster-updates-practice-sessions-site-search-and-more.
Thank you for your patience and feedback.
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Functionality for youth in family memberships who age out GH2747/2773
When a youth who is a Mountaineers member turns 18, they should receive a "happy birthday" email (with the primary account holder copied) saying:
"Happy birthday! We're so grateful that you and your family have given The Mountaineers a chance to play a role in your formative years. We hope you feel like you're part of the family. We know that your late teens and early 20's are busy years. We hope you can still stay involved, but even if life takes you on new adventures, we want you to know that we still consider you part of our family,…1 voteJun 2018
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Clarify rolling enrollment confirmation emails ~SFOnly
Right now the email shows only the start date of the first course lecture/field trip which is confusing. Make it so both start and end dates show AND it states that it is rolling enrollment and the individual course dates will be shown in separate activity email
1 voteJun 2018
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Need a way to mark courses/events/activities as led by staff vs. volunteers GH2707
Right now its getting difficult to report volunteer contributions for recognition and annual reporting versus staff contributions.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
A long time coming, but this is finally complete. The Activity, Course, and Event edit forms now all have a “Led by Staff” checkbox that is synced to Salesforce. Sara and decided that we do not need the history, and getting it accurately seemed nearly impossible, given that most of us have led as both staff and a volunteer.
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Add Financial Assistance Link on Course/Activity Layout GH2749
Should say "Apply for Financial Assistance"
We'd also like to move the Cancellation and Refund link below Availability so we have text that breaks up the two links.https://www.mountaineers.org/membership/financial-assistance
1 vote -
Youth Registration Checkbox for Activities GH2750
For activities, change the checkbox text shown to youth under 18 to: "I have verified that a Qualified Youth Leader will be present for this activity. The youth registrant meets the age and skill requirements and has permission to participate in this activity. <a href="/activities/request-leaders-permission?surveyed-object-uid={PloneUID}">Request Leader's Permission</a>"
7 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed May 2019.
See http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/41632696-registration-portlet-checkbox-update-for-adult-cou for the similar idea for courses. Vote for or subscribe to it to get updates.
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When adding a reservation to SPC calendar, add an "ability to open/close SPC" checkbox GHPR2742
Facility and Volunteers don't have a clear system for ensuring there is a person on site who can open and close the facility. Under the current system, staff must manually follow-up with each leader or make assumptions about event overlaps and if there is going to be someone that can open/close the facility.
I'd like to see a required checkbox on the add event page that asks:
"Will there be someone that is familiar and able to open and close the program center during this event?" If no, or unsure, please contact the facility staff at spc@mountaineers.org"
We then…
1 voteApr 2018
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Deceased member information ~Salesforce
What needs to happen to membership accounts when a member passing- including but not limited to unsubscribe from emails, change contact for communication on membership etc.
Website:
○ If part of a family membership, adjust as needed for the survivor(s)
○ Set membership expiration to the date when marked as deceased
○ Unsubscribe from all email newsletters
○ Unsubscribe from magazine mailing if not part of a family membership
○ Remove from all committeesSalesforce:
○ Set Email Opt Out to True0 votesCompleted Mar 2019
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Add skiing categories to activity and course faceted search GH2753
Its hard to find cross country ski courses in our find activity and course searches. Can we add cross country and backcountry ski filters
5 votesAug 2018
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Improve Activity Edit Form (sea kayak fields plus pace)
We re-ordered fields to make more sense when listing the activity. Improved and added help text to some of the fields.
We added three fields for kayakers, maximum wind, maximum waves and maximum current. We also added a free form field for pace of the activity.
12 votes -
Show Guests in Event RSVP Portlet : GH2474
Right now you can't see your guests in the event register portlet which means its hard to know how to cancel/add until you open.
0 votesDec 2017
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Hide Payment Pending from Add to Roster Dialog Box GH2755
Make it so Payment Pending is not a status available for leaders/admins to choose from the Add person to roster dialogue box. Offered is the status that should be used to hold a slot for someone in a course and allows them to process payment. Payment Pending is the quick status that someone goes into when they have 15 minutes to process course and acitivty and lodge registrations in their shopping carts.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Sep 2022.
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Make Rolling Enrollment Courses Easier to Find in Find Courses Faceted Search GH2826
Courses like basic snowshoeing which have multiple sessions are falling to the bottom and are harder to find.
4 votesJun 2018
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Change map when destination is changed GH2018
When a trip leader changes the destination [route/place] for an existing trip [activity], the map coordinates [GPS Start and End points] don't change. They should probably change to the new destination [route/place].
[I think we also missed high point when adding and editing an activity. We should add that too when we do this.]
1 voteMar/Apr 2018
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