General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips and course-related activities have feedback forms so that you give feedback for every activity in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior by another member or harassment. Please submit a Behavioral Complaint Form.

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  1. On daily alert, display the day of the week GH3076/3077

    The new Daily alert feature is nice, but it would be more helpful if it displayed the day of the week in the message. Most people are available only on certain days.

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  2. Alerts & Notifications "Leave Blank for All Branches" GH3015

    For the "Branches" field change it so that leaving it blank is the same as having selected all of the branches in the list.

    Change the help text for Branches to: With these branches... (leave blank to choose all branches)

    Change the help text for Activities to: Of these types... (choose at least one to get notifications)

    0 votes
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  3. More Naturalist Articles

    Wildlife photography especially is effective at stretching newcomers to the outdoors beyond climbing and running.

    2 votes
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    0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for the suggestion. As a nonprofit and volunteer-led organization, all content is contributed on a volunteer basis and is a reflection of the interests and expertise of our membership. We do not currently have a wildlife specific photography group, however we do have an active photography committee which shares regular blogs about their trips. We also feature wildlife photography in a number of the books published by Mountaineers Books. If you’re interested in learning more, please contact the photography committee (https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-photography-committee) or you can volunteer to contribute your own wildlife photography content here: https://www.mountaineers.org/mountaineer-magazine/contribute).

  4. Update the Incident Report Form GH2704

    We'd like to add some data from the activity, route/place and leader along with a few new questions to better analyze incidents that are reported. See Incident Report Form Updates, https://docs.google.com/document/d/1nJ23xjbb4sbU_lUvTBj36yVHcXaRfcNd3OMROdGp1Ns/edit.

    5 votes
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  5. Activity, Course, Event Feedback: Email to Safety Committee SD378

    As safety@mountaineers.org, I get an email when a participant answers "yes" to a "was there a safety concern or incident" question on a feedback survey about whether there was a safety concern on the activity, course or event. The participant's comments along with some meta data about the activity, course or event and the participant along with the participant's comments will be included in the email.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  6. Allow Participants to Submit Incident Reports SD469

    As an activity participant, I can report an incident, so that I can better communicate the details of an incident to the Safety Committee like the leader does.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  7. Store "Autopopulated" Data in Stored Incident Reports GH2705

    When an Incident Report is submitted, we gather information from the activity, route/place, contact (leader), etc. to send by email and store in the data file. We also store the individual responses as content items and want the "autopopulated" info from the activity, route/place, etc. to be stored with each submission.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  8. Add to Check to Feedback Forms for Incident Report Info GH2731/2732

    When checking whether to send an email to the Safety Committee (for all feedback forms) and whether to direct the user to the Incident Report Form (for activity-related feedback forms only) after submitting a Feedback Survey Form, in addition to checking if the answer to "Were there any safety incidents or near-misses on this trip? " is "yes," also check to see if the "Describe the incident or near-miss." response in NOT empty, If either is true send the Safety Committee and email and redirect the user to the Incident Report.

    0 votes
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  9. Prevent Deleting Incident Report Data and Incident Report GH2609

    In Revise Save Data Adapter View, http://feedback.mountaineers.org/forums/273688-general-feedback/suggestions/37329700-revise-save-data-adapter-view-gh2941, we made it more difficult to empty the saved form data file, but for the Incident Report Form, we want to make it so that only Site Managers (the highest level of site admins) can delete this form or any per of it and hide the "Clear saved input" link from everyone but them.

    1 vote
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    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  10. Revise Save Data Adapter View GH2941

    The PFG "Save to Data" adapter view (see attached) make it seem to easy to delete the entire data set, because the "Clear Saved Input" button is too prominent. I think it would be best is the big blue button were changed to be "Download Saved Data" and we add a "Clear saved data" link at the right of the page.

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  11. It would help if when the leader enters the title that was previously a designated trail if it clearly shows this trail is still included un

    It would help if when the leader enters a Routes and Places title that was previously a designated trail in planning a future trip if it clearly shows this trail is still included under a different route/place name

    1 vote
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    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    We already have this capability. Thee are two places where we can indicate alternate titles, the Summary and the Title tab. Examples of each of these to this suggestion form Mount Olympus/Blue Glacier, https://www.mountaineers.org/activities/routes-places/mount-olympus-blue-glacier.

    Also, the text in the Summary field and the titles in the Titles tab are indexed and used to rank results high in search results, so it should be easy to find Routes & Places by any of its alternate titles or words from the Summary.

    If there are specific Routes & Places where we need to improve the Summary to indicate all of the options and variations for a route, or we need to add titles to the alternate titles list, please use the Route/Place Updates, Images & Resources Form, https://www.mountaineers.org/activities/route-place-updates-images-resources.

    If you find an activity you led in the past on your My Activities page, you can find the route/place in that…

  12. Fix rich text fields in our form builders so that are mobile accessible.

    In order to make application processes simple for the applicants, we need to be able to allow the applicant to hyperlink other documents into an application, which we use a rich text field for. these rich text fields are not accessible (or even visible) on mobile, so we're getting applications with blank answers, and the applicant didn't even know there were questions they missed.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  13. Allow course leaders to offer spots to students whose offer has expired GH2971

    Right now students are offered a spot and they have 5 days to complete offer and then they are put into cancelled mode. Students also can be trying to complete their offer online and for courses where you have to pick field trips they often navigate away from the screen to check calendars and when they come back the 30 minutes is up and they have been kicked into cancelled mode. Both of these cancellations usually result in the student reaching out to the course leader and the course leader is unable to offer them a spot so instead member…

    1 vote
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    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  14. Include a link to Post a Trip Report in Your Trip Is Closed notice

    More trip reports might be written if a reminder/invitation to write link were tucked into the Your Trip Has Been Closed email.

    1 vote
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    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  15. Create a category of documents that are truly private

    Currently even if a listing or document is marked private by the creator it can still be viewed by ANYONE who is listed as a leader for any committee on the mountaineers website., except for member profiles. On occasion we create and want to archive documents and trip listings that the creator does not currently, or ever, want those hundreds of Mountaineers leaders to be able to see (trip postings that aren't ready for prime time, participant information for a Global Adventure that may include passport details, etc.) I'm guessing that few people who click 'private' on the status bar…

    1 vote
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →

    Website permissions are automatically assigned as needed. We can manually make exceptions to these. If you think thi sis needed, please send a request with the details of how you think permissions need to be different and a link to where this is (or your best description if it is something new we’re adding) to info@mountaineers.org.

  16. Make the Write-In Amount Box on the Donation Page Wider GH2902

    On the Donation Pages make the write-in amount box wider. Examples:
    - Donate: https://www.mountaineers.org/donate
    - MAP Scholarship Fund: https://www.mountaineers.org/donate/other-giving-options/map-scholarship-fund (see attached)

    Probably as wide as the one on the checkout page (see attached).

    3 votes
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    Completed  ·  0 comments  ·  Fundraising  ·  Flag idea as inappropriate…  ·  Admin →
  17. Add new brands on ExpertVoice

    I love this perk and have used it 3 times already. My only complaint is that there needs to be new brands added on. I remember getting an email about a brand item only to find out it's not on The Mountaineers. How hard is it to add more?
    I know we all like different brands so I would hate to loose any just want more added in.

    1 vote
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    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for your note Vickie. We’re happy to hear that you are enjoying and taking advantage of the benefits offered through your membership. ExpertVoice has been one of our generous supporters for many years, and they offer discounts on brands for Mountaineers at two different levels: about 100 brands are available for members, and 300 brands are available for volunteers (who volunteer five or more days a year). ExpertVoice selects the different brands available at each tier. If you’d like to provide them with additional feedback, you can do so at https://www.expertvoice.com/contact.

  18. Improve Event Edit Form GH2777/2805/2760

    (1) Re-order, update and add fields on the event edit form to make it easier for volunteers to complete.
    (2) Add validation that at least one "room" was selected for the Tacoma Program Center.
    (3) Set the Event Setup and Departure datetimes to default to the Start datetime - 30 min and End datetime + 30 min when adding an activity to the Seattle and Tacoma Program Center calendars. For editing an event, "remember" the time difference between Setup and Start datetime AND between End and Departure datetime and use those as defaults for editing the Start and/or End datetime.

    4 votes
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    3 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →
  19. Upgrade to latest 4.3.x version of Plone GH2850

    To make sure we have the latest bugfixes, can more easily contribute any fixes of our own back to Plone, and are in the best position to upgrade to Plone 5.

    0 votes
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    0 comments  ·  Infrastructure  ·  Flag idea as inappropriate…  ·  Admin →
  20. Improve Book Author Import GH2780/2803

    (1) Set up author bios to get exported/imported the same way that we do the book long descriptions, to avoid the need to truncate them.

    (2) In the Acumen-Plone sync, automatically check the "Show in byline" box for all contacts if there are three or fewer authors on the book's roster. Note that we'll manually update book rosters for this when there are four or more on the book's roster.

    3 votes
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    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
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