General Feedback

This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any forum idea and will be notified of status changes to that idea. Your feedback helps us prioritize projects and improvements for our organization. We receive lots of great ideas, so please search the forum first before adding a new one. If your idea is not yet in our forum, please post it with a simple title and an explanation of your idea and how it benefits The Mountaineers. If you want to learn more about what has already been developed and what is up next, please visit our Technology Blog. Thank you for your participation!

Please note that all our courses, events, trips, course-related activities, clinics, seminars, and lodge stays have feedback forms so that you give feedback for everything in which you participate. You’ll get an email reminder to do so just after the activity. If your feedback is of urgent nature it may be best to contact the chair of the committee that sponsors that program directly. Not sure who the chair is? Visit our Committee Chair Directory or contact our Member Services Team at info@mountaineers.org.

If there was a safety incident or near miss, you will have the opportunity for submitting an Incident Report after submitting activity feedback. You may also use the Incident Report button on the activity detail page (from your My Activities page) or contact our Safety Committee directly at safety@mountaineers.org.

If you reached this site wanting to report problem behavior or harassment by another member, please submit a Behavioral Complaint Form.


  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. Route/Place Missing Photo Finder

    Develop a way to find Routes & Places that are missing a photo so that anyone may find a route/place where we need a photo to make our website more content rich.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    Completed  ·  0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  2. Alphabetical sort for rosters has disappeared

    Before the May plone update committee, course and activity rosters could be sorted by name which was very helpful when comparing rosters and trying to find peoples names to manage rosters. Right now when you have a roster for over 12 people it becomes more difficult to manage rosters. Hopefully since we used to have this functionality it can be fixed soon.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →
  3. Add "Online Classroom" and "Hybrid" as filter options for courses.

    In this time of Covid19, make it easier for users to sort/filter by distance learning options.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  4. Add our COVID Code of Conduct to website GH 3445/3446/3447/3450/3455

    Add text acknowledging our COVID Code of Conduct, including a link to the reference page(s), to the event/activity creation page and the registration pop-up. Also add a note about the Code of Conduct to the top of all event and activity listings.

    Add donation requests to free activities and events.

    Better emphasize donation request in checkout process.

    Add "Include credit card fees" for donations.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
  5. Fix the Mountaineers email utility so that emails will successfully send to all addresses

    When I use the 'send email' function with a large event, every time there are 5 or 6 people who don't receive the email and also don't find it in their junk mail. This becomes very frustrating for me and for them! If we offer this function it would be great if it worked for all domains.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Rosters  ·  Flag idea as inappropriate…  ·  Admin →

    We have done and are doing all we can to ensure our email delivery and reputation. Unfortunately there’s no way to guarantee that every email we send will be delivered.

    We have found that ISPs (Internet Service Providers) like Comcast/Xfinity and Earthlink are often the email providers with the most deliverability issues. We recommend using email providers that are NOT also ISPs. Some examples are Microsoft (outlook.com, live.com, msn.com, etc.), Google (gmail.com), and Yahoo (yahoo.com), but there are many others.

  6. Road and parking conditions at trailhead

    This idea is to address via the Mountaineers website a forum or better way of organizing info on trailhead parking, access road conditions, and trail conditions, the concept would be to have an easy convenient way for trip leaders and/or participants (plus any Mountaineers member doing a private trip) to have a central location where they would post information on the status of the trailhead access road, and how much snow or mud there is on the trail, which is always a question mark during the Spring and early Summer.

    Currently the only method I am aware of is to…

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Events  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. We currently encourage our members to share trip reports after their trips, and they are prompted to report on things like trail and road conditions. All of our routes and places also link to the websites for local land managers, which often have the most updated information on these specific locations. We would love to see more trip reports on our website, and will continue to encourage our members to do so, and we encourage the use of the linked resources already available to assess conditions.

  7. Ptarmigan winter observations request

    Goat Peak above Mazama had Ptarmigan in the 1980s when I used to lead cross-country helicopter assisted ski tours. The single nature article in the winter issue of the Mountaineer Magazine, which I get online so it's hard to read, requested this feedback. As a retired national park ranger-naturalist and heli-ski guide, of course I appreciate almost any nature content, and encourage more.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →

    Thank you for your support of the ptarmigan and citizen science efforts. While directly working with scientists is outside of the scope of our mission, we are happy to promote these efforts when possible. For that reason we published the ptarmigan citizen science article in our Winter 2020 issue of Mountaineer. That article was also turned into a blog which now lives on our website: https://www.mountaineers.org/blog/citizen-science-white-tailed-ptarmigan-ghost-birds-of-the-winter-cascades. A link to the blog is cross posted in our Virtual Education Center as well to continue to encourage people to engage: https://www.mountaineers.org/courses/virtual-education-center#conservation-advocacy.

  8. Goal Oriented Course Sequence Training Plans

    Hello Mountaineer Community!

    I'm new to the club, so forgive me if this question has either previously been asked or if the answers currently already exist.

    Would it be possible to have a recommended course & activity sequence plan that was goal oriented? For example: I would like to climb Mt. Rainier. What courses and activities would be best to position me for such an attempt, and in what sequence?

    From what I've seen many of the classes act as stand alone training and education programs with some degree of overlap to ensure critical skill coverage.

    Anyway, I just thought…

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. The information you’re looking for is offered in various places on our website, mainly within the Course Overview and Activity Overview pages. Specifics can also be found on course pages. If you’ve taken a look around and can’t quite find what you’re looking for, please contact our member services team at info@mountaineers.org.

  9. Password Change/Reset GH3322

    I was trying to change my password and couldn't figure out how despite looking at profile settings and searching for 'change password' on the site. In the end, I emailed info@mountaineers and found out that you have to use the forgotten password flow to do so.
    It seems like most sites have a 'change password' feature in the 'profile' section. It would be great to have a way to do so on the site. Alternatively, publishing a page about that might be helpful if people do search for it.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →
  10. In addition to Leave no Trace consider As an Outdoor Ambassador, removing traces left by others

    Not unusual to see some trash on the trail or campsite. Be a good steward, pick it up and pack it out. Consider always carrying a trash bag in your pack for this. It often only takes a few seconds to pick it up. Help keep the outdoors pristine! :)

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →

    Thanks for sharing your idea. We agree that people should be good stewards of our natural places. In addition to sharing the principles of Leave No Trace as part of our Outdoor Ambassador program, we also regularly share responsible recreation tips with our community on our website, in our emails, and on social media. Most of our courses teach the “campsite rule”, to leave a place better than you found it, and many of our course students are required to complete eight hours of stewardship credit to graduate. For our latest resource, visit our blog from September 25, 2020, highlighting Leave No Trace tips for new hikers: https://www.mountaineers.org/blog/leave-no-trace-tips-for-new-hikers.

  11. Only insert new instructors to course roster GH3157

    When an instructor signs up for a workshop or field trip then they are automatically added as an "Instructor" at the course level, I believe this is new functionality. However, if that person is already set as a course "Leader" then they are demoted to be a course "Instructor". It seems like the new automatic behavior should only happen if the person is not currently on the course roster.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  12. Trip closure delinquency notice ~SFOnly

    Automatically mail out to leaders on a quarterly basis a list of trips that have not yet been closed out, say are one month past.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →

    Completed Nov 2020. We will send a reminder for each activity that is still open seven days after the activity’s end date. We will send each leader a quarterly reminder to close any activities that are still open and happened in th last 365 days.

  13. Trip report input improvements

    On the trip report page, allow for multiple photo uploads, have the "upload" tab come up by default when clicking to add a photo, keyboard shortcut to add a photo, and tell people upfront to save often, that they can edit after saving (I lost a ton of work).

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Members  ·  Flag idea as inappropriate…  ·  Admin →

    Completed May 5, 2020.

    This is the date we launched the Plone 5 Update which came with the ability to upload multiple files or images at one time.

    We also added this to the help text for Trip Report rich text fields: “You can edit your trip report after saving it, so save your work early and often, especially if you’re writing a lengthy trip report.”

  14. Catch and Handle API Tax Rate Exceptions GH2919

    As a site visitor purchasing books and/or merchandise, show me an error message if the tax API fails so I know how to get my order placed. We think the best is to retry a few times and if that fails use a fallback rate from site settings.

    6 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  15. Leader resources tab

    Can we have a leader resource stab which could outline:
    Master list of climbs
    Field Trip Lottery dates
    Shared resources like manuals, application drafts, graduation drafts, etc.
    Many more things I'm sure I haven't thought of...

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Volunteers  ·  Flag idea as inappropriate…  ·  Admin →
  16. book recommendations

    It would be nice if we could recommend books other than those published by the Mountaineers. For the Naturalists' annual course, they use a book that is better than what the Mountaineers has published. For the Photography Committee, there are really only two instruction books published by the Mountaineers. We should be able to add any book listed on Amazon to better help our students.

    1 vote
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Courses, Clinics & Seminars  ·  Flag idea as inappropriate…  ·  Admin →
  17. Update the Incident Report Form GH2704

    We'd like to add some data from the activity, route/place and leader along with a few new questions to better analyze incidents that are reported. See Incident Report Form Updates, https://docs.google.com/document/d/1nJ23xjbb4sbU_lUvTBj36yVHcXaRfcNd3OMROdGp1Ns/edit.

    5 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Safety  ·  Flag idea as inappropriate…  ·  Admin →
  18. Pre-orders & Backorders: Add Next Available Date GH2991


    • Add a Next Available Date to the Book content type.

    • Add it to the Acumen-Plone nightly sync: InvProduct.NextRelease_Date

    • Sync it to Salesforce: Product.NextAvailableDate__c

    • Replace now hidden "Out of stock" text with: For pre-orders: "This book has not yet been released and will be available {Publication Date}."

    • For backorder: "This book is currently out-of-stock. We will have it back in stock by next available date."

    • Use it for "your credit card is about to expire" pre-order/backorder email alerts

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Books  ·  Flag idea as inappropriate…  ·  Admin →
  19. More Naturalist Articles

    Wildlife photography especially is effective at stretching newcomers to the outdoors beyond climbing and running.

    2 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Feedback Surveys  ·  Flag idea as inappropriate…  ·  Admin →
    Completed  ·  Jeff Bowman responded

    Thanks for the suggestion. As a nonprofit and volunteer-led organization, all content is contributed on a volunteer basis and is a reflection of the interests and expertise of our membership. We do not currently have a wildlife specific photography group, however we do have an active photography committee which shares regular blogs about their trips. We also feature wildlife photography in a number of the books published by Mountaineers Books. If you’re interested in learning more, please contact the photography committee (https://www.mountaineers.org/locations-lodges/seattle-branch/committees/seattle-photography-committee) or you can volunteer to contribute your own wildlife photography content here: https://www.mountaineers.org/mountaineer-magazine/contribute).

  20. Add "Maximum Route/Place Capacity" field for route/places GH2937

    Add a field for routes/places that shows the maximum total capacity (over all bookings) for each route/place.

    4 votes
    Sign in Sign in with The Mountaineers
    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Activities  ·  Flag idea as inappropriate…  ·  Admin →
← Previous 1 3 4 5 17 18
  • Don't see your idea?

Feedback and Knowledge Base