General Feedback
This forum is for you to share ideas and exchange feedback with Mountaineers members, guests, volunteers, and leadership. You may vote for or comment on any idea and will be notified of its status changes. Your feedback helps us prioritize projects and improvements for our organization.
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412 results found
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Make it possible to have org wide policies and info pages show higher in search results
Right now its impossible to search for the carpooling page in the general search because people use the word carpooling in everything. It'd be great to be able to mark certain pages and blogs that have important organization wide information to the top of the search.
2 votesThe issue here was that the “Page” content type was not indexed for searches. So this is fixed.
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Need a way to mark courses/events/activities as led by staff vs. volunteers GH2707
Right now its getting difficult to report volunteer contributions for recognition and annual reporting versus staff contributions.
2 votesCompleted ·
AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
A long time coming, but this is finally complete. The Activity, Course, and Event edit forms now all have a “Led by Staff” checkbox that is synced to Salesforce. Sara and decided that we do not need the history, and getting it accurately seemed nearly impossible, given that most of us have led as both staff and a volunteer.
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Add Financial Assistance Link on Course/Activity Layout GH2749
Should say "Apply for Financial Assistance"
We'd also like to move the Cancellation and Refund link below Availability so we have text that breaks up the two links.https://www.mountaineers.org/membership/financial-assistance
1 vote -
Make Rolling Enrollment Courses Easier to Find in Find Courses Faceted Search GH2826
Courses like basic snowshoeing which have multiple sessions are falling to the bottom and are harder to find.
4 votesJun 2018
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Add Host & Volunteer Roster to Lodge Stays GH2599
Like we have for our activity and course rosters, add a "Hosts & Volunteers" roster with a user-specified capacity, so we can reserve space at our lodge for our volunteers and allow them to make their own free reservation and add/pay for guests they will bring.
6 votesDec 2017
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When adding a reservation to SPC calendar, add an "ability to open/close SPC" checkbox GHPR2742
Facility and Volunteers don't have a clear system for ensuring there is a person on site who can open and close the facility. Under the current system, staff must manually follow-up with each leader or make assumptions about event overlaps and if there is going to be someone that can open/close the facility.
I'd like to see a required checkbox on the add event page that asks:
"Will there be someone that is familiar and able to open and close the program center during this event?" If no, or unsure, please contact the facility staff at spc@mountaineers.org"
We then…
1 voteApr 2018
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Deceased member information ~Salesforce
What needs to happen to membership accounts when a member passing- including but not limited to unsubscribe from emails, change contact for communication on membership etc.
Website:
○ If part of a family membership, adjust as needed for the survivor(s)
○ Set membership expiration to the date when marked as deceased
○ Unsubscribe from all email newsletters
○ Unsubscribe from magazine mailing if not part of a family membership
○ Remove from all committeesSalesforce:
○ Set Email Opt Out to True0 votesCompleted Mar 2019
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Hide Payment Pending from Add to Roster Dialog Box GH2755
Make it so Payment Pending is not a status available for leaders/admins to choose from the Add person to roster dialogue box. Offered is the status that should be used to hold a slot for someone in a course and allows them to process payment. Payment Pending is the quick status that someone goes into when they have 15 minutes to process course and acitivty and lodge registrations in their shopping carts.
2 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed Sep 2022.
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Radio buttons needed to indicate snowcat times for Meany Lodge GH2595
For Meany Lodge registrations, we would like radio buttons so the participant can indicate which snowcat they will come in on, as well as dietary restrictions which is free text.
2 votesDec 2017
Implemented as “Adding a question to ask guests when they register.”
- Meany Lodge is using this to ask for snowcat time.
- Baker Lodge is using this to ask for automobile info (make, model, license).See https://www.mountaineers.org/volunteer/schedule-manage/lodge-stays#requested-info for how this works.
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Make it easier to view past Participation Notes for all Participants on a Roster GH2763
From the activity roster it would be helpful to have a quick link to go participation notes. Right now its about 4 clicks from the activity to view someone's participation notes. This is tedious to do for 12 people on a roster. Viewing participation notes is helpful for trip planning and ensuring safety of a trip and mitigate any negative group dynamics.
5 votes -
Fix time entry so that entering 12:00 AM (midnight) works GH2602
Currently when we enter 12:00 AM in a datetime field, it is converted to 12:00 PM when saved. Note that entering 00:00 AM works, so this is the workaround.
1 voteFixed Dec 2017!
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Change map when destination is changed GH2018
When a trip leader changes the destination [route/place] for an existing trip [activity], the map coordinates [GPS Start and End points] don't change. They should probably change to the new destination [route/place].
[I think we also missed high point when adding and editing an activity. We should add that too when we do this.]
1 voteMar/Apr 2018
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Change text on links prompting log in or Join GH2594
Change the default text on links when outside people are prompted to log in from Join The Mountaineers to Join or Create Guest Account
1 voteDec 2017
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Redesign Website Header and Sitemap, and Integrate mountaineersbooks.org with mountaineers.org SD579
Redesign our website header so it is better for mid-size mobile devices and re-organize our site map so that it better includes features we've added since launch (e.g. selling books, find volunteers, lodges), etc. This will involve UX design and some graphic design work.
Add "Locations" to the top level and move Branches, Outdoor Centers and Program Centers there.
Selling eBooks, ability to use promo codes currently in use on mountaineersbooks.org (e.g. buy one get one free) and content migration (pages, blogs, calendars, etc.) are the key considerations. Integrating our two websites will eliminate confusion of where to purchase books,…
12 votes -
Improve Roster Functionality: Track Mentored Leaders
How to show mentored leaders on trip (perhaps leave as is but automatically make anyone whose role is co-leader or mentored leader and admin and add "show as contact" checkbox. How to show on committee roster. Probably Leader box checked with mentored leader note and a "short" expiration date. Also add survey aimed at trips with mentored leader (show this feedback to primary leader, co leader and mentored leader)
7 votesCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
All items are complete but one, and we added guidance for managing mentored leaders to the “Mentoring New Leaders” section of the How to Schedule & Manage Activities page, https://www.mountaineers.org/volunteer/schedule-manage/activities#mentoring-new-leaders.
The only item reaming is its own idea, “Co-leader and Mentored Leader Activity Roster Automation,” https://mountaineers.uservoice.com/forums/273688-general-feedback/suggestions/34067407-co-leader-and-mentored-leader-activity-roster-auto/. It is an idea that may or may not be desired.
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Add Global Adventures Waiver to GA registration process
Make it so global adventure participants are prompted to fill out the global adventures waiver form when registering for the activity
1 voteCompleted ·AdminJeff Bowman
(Associate Director of Information Technology, The Mountaineers)
responded
Completed July 2017
We added Application, Trip Agreement, and Release Forms to used with Global Adventure activities.
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Summit register at Mount Olympus Middle Peak
Need to make the Mountaineers summit register at Mount Olympus Middle Peak watertight and bring a register to put in it next time someone goes up there. I looked in it a few days ago. A few soaked scraps of paper is all that is in there. It is the first Mountaineers summit register container I have seen on any peak. Maybe this has some historical value? Will email a photo of it.
1 voteHi Jerry,
We’ve added a note on the Mt. Olympus route/place listing that the middle summit is missing a register and that registers are available at the Seattle Program Center.
We are also able to mail paper registers to people who aren’t able to stop by the program center and have their own summit tupperware or other watertight container. Email info@mountaineers.org if you have a summit attempt booked and want a register.
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Offered Status Deadline - Transparent date/time ~Salesforce
Add specific date/time in offer email for the five-day cut-off. It currently says "5 days" but participants often want a specific time as to when they will be moved off.
This will help us better justify when a person is moved from the offered status and create more transparency in the process.
Current Email:
Congratulations! You were on the waitlist for ACTIVITY to take place on DATE, and a spot has just opened up! You have five days from now to accept this offer.
If you would like to accept this offer, login to your accounthttp://www.mountaineers.org/profile, and…
3 votesApr 6, 2018
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Add a My Trip Reports Page GH2419 & 2631
Add a "My Trip Reports" page to the My Profile area so that members can find their own trip reports and trip reports by others easier.
1 voteCompleted Dec 2017
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Make Incomplete fields on youth form easier to see GH2332
Make it easier to see incomplete fields on the youth forms. Right now the pinkish/red color is a bit too light making it hard for parents to complete the forms fully.
5 votesYou’ll now see a red exclamation point at the right side of the form. These will disappear after saving the form for fields that were completed.
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